Can you see your eyes through the lens?

Aloha! Depending on the lighting of the area you're in, your eyes may be visible through your lenses to those looking at you. Mahalo!

Are these model number MJ-728?

Aloha! Yes, the style number of authentic Maui Jim Castles style would be MJ 728. This particular listing would feature the 728-2M featuring the Neutral Grey lenses and Matte Back Frame. Mahalo!

I was looking for H728-01m. Are these not the same?

Aloha! The Castles style is the same as the style number, H728-01M. Mahalo!

Are these new & is there a certificate of authenticity that comes with them?

Aloha! If your sunglasses are purchased through a Maui Jim Sunglasses authorized Amazon seller, we can guarantee authenticity. Our authorized Amazon sellers are Zappos, Sunglass Hut, and any listing that states it is fulfilled and sold by Amazon. We cannot guarantee authenticity or honor a warranty for any sunglasses purchased from any other Amazon sellers as they do not get their product directly from us. Mahalo!

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.