Where can refill pads be purchased since they are unavailable at Amazon?

I've always gotten them on Amazon but I see they're no longer available & hope this is temporary. My eye doc's office also sells them.

How long will the sealed warming pads retain the ability to heat up when opened? Do they have expiration dates or can they be stored indefinitely?

In my personal experience, these pads heat up after a few minutes and stay hot for a while (past 10 minutes). My box has April 2021 as the expiration.

I order what I thought this item came with a mask. I cannot find the mask online that goes with these pads

If what you ordered was just the refill pack, it probably wouldn’t include the mask (since, by refills, it assumes you already had one). If you buy the whole thing (mask + inserts) you’ll have what you need. It’s around $29

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🔥 Refresh your eyes, recharge your day!

EXPERT DESIGNED CARE - Created by a board-certified ophthalmologist for trusted eye comfort.
LONG LASTING COMFORT - Each pair delivers a full 15 minutes of targeted heat therapy.
ANYWHERE ANYTIME USE - Compact wafers fit perfectly in your EyeGiene mask for on-the-go relief.
INSTANT SOOTHING WARMTH - No microwave or boiling needed—just peel and relax.
BULK SUPPLY FOR DAILY RELIEF - 30 pairs per pack keep your eye care routine uninterrupted.

EyeGiene Insta-Warming Wafers are portable, self-heating inserts designed to provide 15 minutes of consistent, targeted warmth for dry eyes, fatigue, and irritation. Each refill pack includes 30 pairs that fit the EyeGiene steam eye mask, offering a convenient, microwave-free solution developed by an eye specialist for daily eye care at home or on the move.