Pantum M6552NW

Works great, simple, straightforward design. Sturdy. Easy to unbox & set up. Before setting up CD WiFi, ensure printer is ON (bc it will do Energy Saving on its own and turn off). Also, when unpacking, be sure not to touch the little brown cork paper pick-up wheel even once for half a second or it will get oily and won’t be able to pick up paper. Huge paper holder tray!A Message to Canon, HP & Brother: y’all have been a monopoly and gotten waaaay too big fer yer britches!! All ur printers and Customer Service personnel suck. HP now thinks it can DICTATE that you will order their ink CONSTANTLY and won’t let u take advantage of cartridge refilling services like at Costco. Canon’s PDF maker and ADF are absolutely worthless, BUT they give u a bunch of unnecessary software that slows everything else down. These Big Three printer companys’ CEOs are sitting around in the Bahamas with their mistresses while numbskulls run their businesses and products into the ground. They couldn’t care any LESS about their customers being bilked and spending half their lives on the phone with Customer Service trying to make their ever-more-cheaply made products perform basic functions.UPDATE: February 2020 - STILL LOVE THIS PRINTER.If it ever loses its WiFi scanner connection (like after a power outage), you may get a popup message in Chinese on your computer screen (do not panic), plug the printer into your computer via the USB cord and simply goto the website and download the latest printer driver (maybe even save that to your desktop for future quick access). After the driver is installed, you can remove the USB cord.One time my print jobs were getting hung up, so I had to go into Control Panel under Devices and re-choose this printer, like it lost the right printer selection.They used to have 1 Year Tech Help, but now it’s only 90 days. I highly recommend getting the Extra Warranty.

Let me start with the printer would not be bad if I could’ve connected to wifi. From the time, I unpacked it, I had issues connecting. The instructions were horrible and calling tech support to help troubleshoot was no help at all! I purchased on 3/8 and I don’t print a lot however by 4/6 my red light came on stating toner end of life . On 4/6 I called complaining about this and there’s no way this toner should be at the end of its life. The person was supposed to send me replacement cartridge instead put an order for another printer. I had to send the old printer back, which I did on 4/7 and I was supposed to receive a new printer on 4/7. I still do not have my printer and called Amazon to cancel my order and refund me a full credit. I will be ordering another laser jet printer. It printed fine however I had to plug my usb cable from printer to my laptop every time I had to print and this was supposed to be wireless. Amazon was great but I’ll never order this brand again. I gave the rating because of issues with set up and tech support.

As stated in other reviews, the Pantum ALL-IN-ONE printer is a GREAT product for the money. I purchased this printer, based solely upon other reviews, to replace a fairly new, and very lightly used, Brother ink-jet ALL-IN-ONE, that failed to operate when needed, for its scan function, at a CRITICAL time. The Pantum printer arrived, the next day, very well packaged, with a pre-installed toner cartridge. The printer appears to be well built (for its price point). It operates very well, with excellent print quality equaling the leading brands. The 12-page Installation Manual is not especially well executed. Of those 12-pages, the manual devotes 9 of them to the various means of obtaining and installing the driver software. My printer came with the driver on CD-ROM, rendering most of the manual's information as un-necessary. However, one important point is mentionable. In the manual, the toner cartridge is listed as a separate item, requiring the usual preparation for installing. In my printer the cartridge was pre-installed. Note that the machine WILL NOT function until the cartridge is removed, cleared of shipping tapes, etc., and re-installed into the cartridge bay. All-in-all, I'm very satisfied with the Pantum all-in-one, and positively rate it a 5-star product. Pantum manufactures a broad product line. As other reviewers have said, I too, am done with the self-named high-cost industry leaders.

Bought this in 2019 for $95, and now in 2024 it's $165 (thanks Joe!). So after 5 years of light household use, it's time for a review. TLDR: It's now broken and we're getting another one.The plastic hinge at the back of the scanner bed is very small and weak - if you have ham-handed people in your household good luck. The machine refuses to print because of this. Before it broke, the power button broke and left the machine constantly on, which may be another problem for the ham-handed.Never any connection problems. Never any print problems. Duplex printing is a no-brainer. Occasional paper jam, some of which required semi-major surgery to extract the crumpled & torn paper. Use heavier paper to avoid this problem.Why are we getting another one you ask? Because this is the best printer we've ever had. After a succession of junk inkjet printers with their inkscam prices, a laser printer is an epiphany: It just works. Reliably. Never any ink cartridge clogging, lots of printed pages on one cartridge. What's not to like?Why are we getting another Pantum? One, because we have a spare cartridge. Two, because we have experience with it and know its physical weak points, we can (hopefully) be careful not to break them again.