Why am I experiencing poor mic performance?

A common reason we are seeing related to poor mic performance is that another device is set as the input (e.g. a desk mic, webcam microphone, etc.). Please double check your input settings and verify that the SP-2000 is set as your input device.

Will I be able to connect to my laptop via USB and use with my cell phone to make BT calls at same time?

Both your computer (via USB) and your phone (via BT) can be connected to the SP-2000 at the same time. You can toggle back and forth between the two via the source button to enable the active call you are using.

Does the LED light change to a different color when mute?

Yes, the top indicator lights turn red when muted.

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🎧 Elevate every call—wherever work takes you.

ALL DAY POWER - Up to 12 hours of battery life keeps your calls and music flowing from morning meetings to after-hours jams.
360 VOICE PICKUP - Noise-cancelling microphone captures every word within a 3-meter radius for seamless group discussions.
PLUG AND PLAY SIMPLICITY - Effortless USB and Bluetooth switching with no installation—your ultimate work-from-anywhere companion.
UNMATCHED WIRELESS FREEDOM - Bluetooth 5.0 with a 66-foot range lets you move freely without losing connection.
CRYSTAL CLEAR CONVERSATIONS - Advanced DSP and ambient noise reduction deliver flawless, full-duplex calls with zero interruptions.

The Cyber Acoustics SP-2000 Conference Speakerphone combines advanced DSP technology with a 360-degree noise-cancelling microphone, delivering crystal-clear, full-duplex communication within a 3-meter range. Featuring Bluetooth 5.0 with a 66-foot wireless range and up to 12 hours of battery life, it seamlessly switches between USB and Bluetooth connections, making it the perfect portable solution for professional conference calls and multimedia use.