DTE PedalBox 10423752

Don't get the correct part and didn't get a refund and I payed and sent it back and still no refund

I will start by saying that the seller ( MotiveMods) and the company DTE (Located in Germany) have been the most helpful and supportive businesses that I have ever conducted business with. They are great people that really do put their customers first, a rarity in the sea of money hungry bottom dollar companies out there these days.I ordered the PedlBox to help eliminate the lag of response time due to the Drive By Wire throttle on my 2006 Silverado. I have contacted other companies including Sprint Booster that did not make a product for my truck and after three years they still do not have one for my application. So I ordered one through MotiveMods.I contacted them before hand. They sent me a model to try (close to my application), since DTE did not make one for my vehicle. Unfortunately it did not work, but they didn't stop there. After some voltage testing on my part and working closely with MotiveMods and DTE they determined that this would not work on my Silverado. I was then told that DTE would custom make a PedalBox and have it and a programmer shipped out from Germany. A week later I received the new PedalBox. After a remote online session with DTE to program the new PedalBox to my Silverado it was concluded that they were not able to program it due to manufacturing compatibility. Just for reference, this is made in Germany and they don't have Chevrolet Silverados there. So it was a long shot! Most companies would not invest their time or resources into making one customer happy.MotiveMods told me that if none of this works out that they would gladly refund my purchase. They did just that!Again, they all are awesome people to deal with and although this product did not work for me, I highly recommend MotiveMods and DTE as they really do care about their customers.A special Thanks to R***r and A****n of MotiveMods and DTEThank you for your help and support!