Philips Norelco 9400 Rechargeable Wet/Dry Electric Shaver with SenseIQ and Comfort Glide Ring Technology, Battery Powered, Silver, S9502/83

For most of my adult shaving life spanning some 40+ years, I have been a loyal Braun or Panasonic foil shaver user. I have intermittently tried rotary shavers from Philips/Norelco, but always returned them as they offered what I perceived to be a suboptimal shave. Panasonic Arc5 shavers shave very close, but sometimes irritatingly too close for my sensitive skin, and they often struggle to capture curly, flat-lying hairs requiring me to touch up with a blade. Also, I have never liked the high-pitched whine of the Panasonic shavers, which I have feared over time may actually be causing damage to my hearing. Looking forward to my next 40+ years, and with my latest Panasonic shaver just having passed the two-year mark - which, in my experience, usually heralds the death of the electric motor - I figured let me try the latest Philips rotary shaver to see what they are offering.Enter the Philips 9400 Shaver, and consider me a Philips convert! I shave wet in the shower using just nickle sized squirt of Aveeno Positively Smooth Moisturizing Shave Gel with Soy (https://www.amazon.com/dp/B001H54TF4?ref=ppx_yo2ov_dt_b_fed_asin_title), and this shaver gives me a very close, smooth shave with zero irritation whatsoever. The shaver works best using slow circular motions, so I shave my entire face and neck in clockwise slow, circular motions, then repeat in counter-clockwise slow circular motions. I then give a few straight passes over my cheeks and under my chin and jawline. The Philips is so gentle that I can’t even feel it cutting the hairs, and it doesn’t miss hairs like my former Braun and Panasonic shavers did, especially those flat-lying hairs on my cheek, below my chin and on the sides of my neck. Shaving with the Philips, I haven’t encountered any problems with ingrown hairs either, which I often experienced on my cheeks with Panasonic shavers because of their irritatingly close shave. The Philips is also whisper quiet, so no concerns about it damaging my hearing long-term. The shaver also connects to a Philips app on my smartphone via Bluetooth to give me analysis of my shaves and shaving tips and keeps me updated on the shaver’s maintenance – not really necessary, but a very cool 21st-century feature to have. Also, if you register the shaver through the app you will receive a whopping 5 year warranty, which is the longest I’ve ever had on an electric shaver. I’ll update my review if I run into any problems, but for now, I am very pleased with this shaver and hope it stands the test of time.

I am very happy with this razor. I am replacing an old Norelco razor I bought about 20 years ago. I just wasn’t doing the job right anymore. This new X9002/82 works really well. It connects via Bluetooth to an app, which I don’t think is necessary and it tells you when to clean it and if it thinks you are shaving properly.

If you're in the market for a new shaver and prefer something straightforward without gimmicks, I wouldn't recommend this one. It’s not that it doesn’t work — it does the job — but you're basically paying a premium for extra features that don’t add real value. In terms of actual shaving performance, it feels and performs no better than models from the same brand that cost half as much. Save your money unless the gimmicks matter to you.

I bought this as a gift for my husband. He really likes it. Would recommend to anyone wants a bit bit high-end shaver.

Works better than any electric razor I have ever used and I have had a lot over the years

Es exactamente lo que esperaba del producto muchas gracias por cumplir 100% confiable!!!

I really wanted this shaver to be good, I tried everything. I owned the last generation of 9000 series with SH90 shaving heads and really enjoyed the results. I thought I'd get a similar experience but I was way off. This shaver is much rougher on the face and you have to be very, very careful or it will give you terrible irritation or even micro cuts. If you are super careful and don't apply any pressure at all, it won't completely destroy your face but you will have a 5 o'clock shadow at 9 am... you might as well not shave. I tried to use it wet, dry, with shaving gel, after shave cream, in the shower, I tried everything to try to make it work. I even tried using it on my head but, believe it or not, it irritated the skin on my head and took too long to shave my head (about 7 mins of constant passes). After 4 weeks I gave up and went back to my old Braun series 7.I think the difference between SH90 and SH91 shaving heads is the aperture to capture the hair is wider and more aggressive. The rotors are also faster which contributes to the irritation. I did not feel any difference with the protective skin glide coating or the sense IQ technology, I think they're just gimmicks that don't really have an impact on the shave. The app is really useless, it just told me if I used the circular motion all the time and how long it took me to shave, which I can't realistically get 100% circular motion all the time and it would take me over 5 mins to get a decent shave). The trimmer sucks! Worst trimmer I've ever used... but I have a trimmer at home so it wasn't a big deal. Battery life and charging speed is excellent though, and it's not as noisy as the foil shavers.I wanted to send it back but I'm in Peru and Amazon does not work with DHL directly for some reason and they will only reimburse me up to $20 for shipping so I have to use public postal services (but they won't take it because of the battery). DHL will take it but for $104 (they really asked over $100 to ship a $160 shaver).So now I'm stuck with this shaver that tears my face apart every time I use it and I have no way to send it back. Your experience may be different to mine, of course, but if you have coarse hair and sensitive skin, I recommend you go with Braun or one of the older 9000 series.

This razor gives me the closest shave. I have used Norelco for many years and this is the best.