Poly Blackwire 5220 Wired Headset (Plantronics) Flexible Noise-Canceling Boom Mic Ergonomic Design - PC/Mac, Mobile via USB-C, USB-A, 3.5mm - Works w/Teams, Zoom - Amazon Exclusive (9P7X6AA)TCO CertifiedTCO CertifiedTCO CertifiedTCO Certified

I ordered this with only moderate expectations -- it's a known brand, but you can never tell nowadays, especially at this price point. Fortunately, this wired headset fits comfortably, folds flat, came with a storage bag, AND has a sound canceling microphone that apparently sounds quite clear to people I spoke to. The sound quality in my ears was decent, though I didn't push it hard. I was using it for Zoom and telephone calls.I was also extremely surprised, because although I intentionally ordered the "outdated" USB-A version, it came with a USB-A to USB-C adapter on a tiny lanyard at the end of the cable. EXCELLENT! Not expected, and since it's not listed in the description, YMMV. :-) I used the headset successfully on my Android phone, both with its USB-C connection AND with its barrel connector.I'm not really fond of the volume control and mute "remote," but the switches do seem to work, with a beeping noise and sometimes a strange delay (though that might be my computer running Ubuntu 24.04 LTS). I couldn't get the volume switches to do what I wanted on my phone, but again that might be due to my particular phone.I'm also a little disappointed in the thin gauge of the cable from the barrel connector (for the remote or a phone or whatever) to the headset. It seems VERY thin. I guess that makes it feel lighter, but the cable from the remote to the USB connector is about twice as thick, so it feels sturdier.I also had trouble inserting the barrel connector back into the remote, but that issue is clearly (well, pictorially) mentioned in the (wordless) instructions. Just press harder, until the end of the barrel disappears into the remote.If my experience with other headsets holds up, the first thing to fail will be the "leathery" plastic covering on the earpieces. It doesn't look like it will last hugely long, but as I said at the top, I don't have an expectation for much more at this reasonable price. (Less than forty dollars, mid 2025.)If the company makes replacement earpiece covers available, I will be all over it! But I won't order them in advance, in case the cable or something else breaks before I need them.

These are the best set of wired earphones I have used. I can hear clearly and loudly. I am a WFH employee. The only problem I had was the wire would get twisted and it shorted out the headphones but I had used the set for a few years. I solved that problem by buying and putting on an outer cord so the cord would not tangle. I keep a spare set just in case they are discontinued because I like them so much and they are compatible with teams.

I have been trying to find really good headphones for my computer for a long time. After having tried both wired and wireless headphones with no success, I gave up. Then I got a new job and they use these headphones as their standard. After using them at work for a week and in spite of the fact they are wired, which restricts my movement when on a conference call, I ordered them for my home office. They are great !!! Noise cancelling and with excellent sound quality, and a good value for the money. Now I have to find them in a wireless version !!!

I needed to get a new headset since my old one of nearly two years was continuing to get worse and had to be replaced (needed for online work). I also use them for online gaming so I can talk on Discord. Went with these because of the reputation of Plantronics (although these are branded Poly now), as I had used Plantronics a few decades back when I had still worked in call centers. The other headset I had used was a no brand name (pretty much but had been recommended to me by coworkers).As far as sound goes and being able to block out sounds (noise cancellation), these headphones are really good. Just yesterday, someone had come to my door and was knocking. That sound was pretty much muffled, especially later when I was actually talking on Discord, I almost couldn't hear the knocking.But back to my main concern. Comfort. I had read some of the reviews and specifically looked for mentions about comfort on the ears, as my ears are super sensitive to anything pressed on them for any period of time. I thought by looking at how cushiony they were, these might help with that issue. The padding is soft, but unfortunately, they do hurt my ears after hours of use. I have been wearing contacts as well, and not my glasses, so that could possibly make it a bit more uncomfortable--that has been an issue for me, thus why I have gone to wearing contacts instead. I think if you are a glasses wearer, there may be quicker fatigue/pain, as they do fit a bit tighter than other headsets.For the reasons listed above (tighter fit, the cushioning, and long time use), the headphones are a bit disappointing for me. That's why I wanted to write this review mostly--to provide that warning to anyone who might be like me with very sensitive ear cartilage.Otherwise, I have to say that I'm impressed with the sound quality especially, compared to my old set. I had to actually turn the volume down in my settings as everyone's voices have come through very loud and clear. Game sound too is great! Even though the mic is fixed (meaning you can't twist and adjust it such as the old one I had), I didn't find that it was so close to my face as being a distraction either.I do use it with the "speaker" plug rather than USB because that cord is longer and USB ports are a limited commodity on my laptop; another feature that I like with this headset. So I can't speak to the volume control pad (I think it also has a feature of answering your phone? but I would never use that either). I imagine it works as intended.Overall, I still recommend this set.

Really good quality. Excellent with both my phone and PC

Light and comfortable for video calls.

Why did you pick this product vs others?:Given the price and the high reviews, I thought that this would be a great headset. While initially comfortable (the ear pads), within 20 minutes, they start to give a headache. For someone on 6+ hours of calls, this is a non-starter. It leaves deep red spots that on my ears that take the rest of the day to go away. Also, after about 2 days, there is now a continual cracking / feedback sound that is very difficult to ignore.