Why are so many people commenting on incompatible Airpods pro

There are instructions on the packaging, and some customers' products require ear caps to be removed before they can be installed.

What kind of packing?

Same packaging as the original headphones. Restore the one-to-one model

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4 Pairs Replacement Ear Tips for AirPods Pro 2nd/1st Generation with Portable Storage Box,Noise Reduction Holewith & Built-in dust Guard Screen,Silicone Ear Tips for Apple AirPods Pro,4 Size-Pink

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