How do I know if Première is right for me?

Première is best for those with damaged hair due to hard water.

How do I know if I have damaged hair from hard water?

If you see white calcium buildup on your showerhead or in your shower, you likely have hard water. If your hair is brittle, dry & breakage prone, Premiére can help remove the calcium build up from your hair and reveal stronger, softer, shinier hair.

Why do I need a pre-shampoo treatment?

If you experience persistent hair damage despite using various repairing products, then Première Concentre Pre-Shampoo Treatment is your repair hero. It has the highest level of active ingredients that will remove the calcium build up from your hair.

How do I use the shampoo with the pre-shampoo treatment?

Apply the pre-shampoo treatment generously on damp hair before shampoo and massage throughout. Leave on for 5 minutes. Don’t rinse and layer Première Shampoo directly on top to maximize efficacy. Massage, emulsify and rinse.

Can the shampoo be used daily?

Yes! The shampoo can be used daily.

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.