How do I find the right size for me?

Sizing can vary between brands, so refer to the True Classic sizing guide on each product page for the best fit.

What if I am between sizes?

Our customers recommend sizing up if you prefer a looser, more relaxed fit.

How should I wash my True Classic items?

Machine-wash on cold settings along with similar items. Avoid bleaching and lay flat to dry. If using a dryer, tumble dry on low temperature to prevent shrinkage.

Do True Classic products shrink after washing?

Our items are not pre-shrunk, so some shrinkage may occur if dried at high temperatures. To minimize shrinkage, lay flat to dry or use a low heat setting.

How can I prevent fading and stretching?

Wash in cold water with similar items. Separate light and dark colors. Turn clothes inside out before washing. Avoid hanging while wet and lay flat to dry.

Desertcart Logo

Deliver to Hong Kong

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.