ENKI Thermostatic Sequential Shower Valve Traditional Exposed Chrome WINCHESTER

This shower valve was fitted by a qualified plumber. It worked for 2 showers after that it only delivered cold water!!!I contacted the firm - all they did was send an ecopy of the fitting and adjusting instructions. The plumber tried to adjust the shower temperature as per instructions still only delivered cold water. I was asked to send pictures or a video of shower in action - which I did - never had a reply! Can’t send the shower valve back as it has been fitted!! I have now purchased a different shower valve from a different company working perfectly.

Beware if buying to replace an existing fitting. The diagram shows inlet pipe centres as 130mm, this is incorrect, the dimension is actually 145mm, small difference but it means it cannot be fitted without getting different elbows. Not too great a problem for me as I have plumbing experience but inexcusable and annoying when I had spent time researching an exact replacement. Also, a minor point but it comes without fitting instructions if this is important to you.

Replaced a similar unit with this - everything was in the box and fitting was pretty easy. Fitting Instructions would be useful and the Alan-key provided was the wrong size.

Very professional to deal with and the most important thing the mixer is brilliant I have had it for months now and its top of the pops

The item was as per the description

Excellent value for money, although I do not understand why the operating lever has to turn fully - 4 times - to move from off to hot - 1 rotation would be ideal

This. would be five stars, but needs five turns before hot Water kicks in. ie 4 turns cold, 5th turn hot

Good quality easy to fit, only minor issue was that the Allen key for the grub screw was too small.