---
product_id: 12380442
title: "Business Process Management 3rd Edition"
brand: "john jeston"
price: "HK$239"
currency: HKD
in_stock: true
reviews_count: 5
url: https://www.desertcart.hk/products/12380442-business-process-management-3rd-edition
store_origin: HK
region: Hong Kong
---

# Business Process Management 3rd Edition

**Brand:** john jeston
**Price:** HK$239
**Availability:** ✅ In Stock

## Quick Answers

- **What is this?** Business Process Management 3rd Edition by john jeston
- **How much does it cost?** HK$239 with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.hk](https://www.desertcart.hk/products/12380442-business-process-management-3rd-edition)

## Best For

- john jeston enthusiasts

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- Trusted john jeston brand quality
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## Description

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## Images

![Business Process Management 3rd Edition - Image 1](https://m.media-amazon.com/images/I/51larh6V2WL.jpg)
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## Customer Reviews

### ⭐⭐⭐⭐⭐ Five Stars
*by J***E on February 15, 2017*

Thanks for the great deals will check back for future school books.

### ⭐⭐⭐⭐⭐ Useful and comprehensive - from theory to strategy to practice
*by J***N on December 10, 2014*

Jeston and Nelis have produced a comprehensive textbook and guide to BPM - now in its third edition - that actually offers a useful combination of theory and practical guidance, along with enough case studies that you can find something to bolster your case to reluctant management.I've worked as an IT consultant for years, sometimes doing large strategy-to-implementation BPM projects (as part of a team) and sometimes just doing the technical stuff that falls in the middle of the framework. I've even taught Information Engineering, the James Martin version of part of BPM.This book, while subject to the usual many-words-for-simple-concepts disease, in fact does stick to what is actually useful and necessary for BPM implementations. It's hard to say much specific about the book, because it covers a huge topic very well. The graphic layout is a bit fussy, with almost every bit of text or diagram set off in a different color or with a different format, or something. Perhaps that helps students find things, but it gets annoying for this old fogey.While the authors offer an execution framework, they accommodate other standard frameworks (Six Sigma, etc). And they include plenty of material about the hard parts - managing change, getting sponsors, not running out of steam, and all those nontechnical aspects that are vital.If you're looking for a particular technique and how to implement it, the table of contents and index help you find it - and there's enough coverage that you can do a reasonable job with it.The BPM INSIGHT paragraphs were annoying - they verged on the obvious. For example: "The most capable people are quite heavily booked, and managers are tempted to place the available, rather than the capable people on projects as Subject Matter Experts. This seriously limits the potential to innovate, especially in transformation projects." Nice to know, on the offchance you didn't know it from your first experience with any such project. No solution is offered, mostly because there isn't one that doesn't involve more political capital than someone reading this book is likely to have. Still, it might be useful to show to some boss, to back up your opinion on the topic and possibly even to get Mr. Timewaster Incomptentus sent back to his department where he can't slow you down too much.In sum: Excellent textbook, useful for practitioners as well. Unless you're taking a graduate class, don't read from cover to cover. And don't drop it on your foot unless you're wearing steel-toed shoes. 600+ pages of heavy slick paper can make quite a dent in your toesies.

### ⭐ This book is physically painful to read
*by N***N on March 21, 2018*

This book is physically painful to read. The authors speak in circles, turning common sense into confusing run on sentences. Do yourself a favor...don't read this book OR take this class.

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*Product available on Desertcart Hong Kong*
*Store origin: HK*
*Last updated: 2026-02-23*