PrimaDonna S DeLuxe Kaffeevollautomat silber

I have only had this super-automatic machine for three weeks but so far it is easy to operate and it makes really good espresso drinks. The milk foaming system is a very pleasant surprise, being quick and it doesn't make a mess. You can use the milk container for making foam or you can use the steam wand for frothing. Good size water tank and bean hopper. Lots of adjustability for settings. I had a Jura Capresso C1500 machine for many years before this, but the DeLonghi machine is major upgrade on many levels. I give it 4 instead of 5 stars because I figure there's always room for improvement.

I've had this machine since 11/2013. It just had it's first failure today, almost 5 years after I purchased it. Mine is european model. I didn't know I bought the wrong voltage (I live in USA) until it came to my home, but I was able to jump a line over from the stove and use it. Heats up very fast. I've literally used it every day, many times twice/day for the five years and never a problem. Still looks brand new, even now it's having an issue. Maintenance is easy. I just follow the recommended change of water filter and clean it as required which takes all of 15 minutes.It's a beautiful looking expresso machine. It's made of metal, not plastic. It's looks great in our kitchen.I can follow-up once I get this one serviced regarding cost and time to repair.Good luck!

I am really disappointed in this machine. For the price you would think it would be of higher build quality. We have one of these machines in London and I had to send it back for repairs after 3 months as the steam line blew -- this when I religiously descale and maintain it. After that it was worked fine but we didn't have a machine for several weeks. My wife, who is very particular about her expresso, asked that I get the same machine here in the states for her and I did. Got machine but out of the box the steamer didn't quite work right and the grinder stopped functioning after a week. I called Delonghi service and they were quite nice but again I need to send the machine away for service. Not having a machine for us is a big issue. I asked for a replacement but that is not their policy -- for me at this price and for an out of the box failure - they should replace it. It's just not the US standard service levels. We wouldn't know for how long the machine will be gone as they might not even have the parts in the US and that is after I have to ship it across the country by ground - again that is their system. Very frustrating for a very expressive machine. Again, the service center was very helpful in trying to get this fixed but seriously constrained by corporate and policies. Bottom line is that we like this machine which is why we borough another one even at a higher price than what they charge in Europe, but I wouldn't do it again in the US -- more choices and better customer Service can be had elsewhere - at the high end Delonghi just doesn't get the US consumers expectations for quality and support. BTW - while waiting for the box to send it off to get fixed the screen stopped working -- a very expensive paperweight.

If you are looking for The One Coffee Machine, don't look anywhere else, this one is The One. My husband and I enjoy making coffee every morning and I was looking for the push one button machine, not complicated, something simple yet wonderful. I believe PrimaDonna Deluxe was absolutely the right choice for us. We are still testing different coffee beans, flavors, and finding out what everything this coffee machine can deliver. The look and design is very nice, complements my kitchen appliances, it looks very professional. One thing is true that we would like the coffee to come out hotter, but there is always room for improvement. Everybody loves simplicity of this coffee machine, even my nieces and friends suddenly visit our house more often. So, I guess we will be making lots of coffees and hot chocolates.

Excellent product, great quality and has worked to brew over 800 cappuccinos without issue.Sensors remind you when to add water, replace the filter and clean the milk frother. It also notifies you when your beans are low but I wish it notifies you BEFORE it tried to brew a cup. I've lost count of how many times I've started a cappuccino, walked away only to return to a watered down brew due to the tank not having enough beans to brew properly.Unit is easy to clean and maintain. I feel like it would last several years without issue. I'm not sure what the one negative review from London was complaining about. He must have just received a defective unit; it happens.

Please don't buy this coffee machine.Within a year under warranty period, I have sent this machine to service center for 5 times with the same issue. The display keep on displaying 'General Alarm' and you cant continue to make any cup of coffee. And, this machine is still in the service center right now. GOSH!This is the first time I bought 'delonghi' product and perhaps this will be my last time. I would not recommend to any one.

So far been using the prima donna for two weeks and it is a pleasure to wake up to. No problems or issues yet.