simplehuman 8 oz. Touch-Free Sensor Liquid Soap Pump Dispenser with Soap Sample, Brushed Nickel

We had the older model of this exact same product, which finally, after perhaps 10 years, stopped pumping, even with fresh batteries. The light would flash, etc., but the motor did not operate. Not a bad run, really. We liked the design and performance of the old one, with some caveats that also apply to the new one, which I'll cover below. Just put into service, the new soap pump is working as expected, so no complaints there. I'll get back to you if it fails before 10 years. Differences in the new one: While shaped similarly and styled essentially identically, it is considerably shorter, so may not hold as much soap (though it is close, if not equal). The old one stood regally behind the sink, perhaps even imposingly. The new one squats submissively. The photo on the Amazon listing kind of looked shorter, so that was not a TOTAL surprise. It's still tall enough, and some might find its less imposing and magnificent height less of a distraction, sink-side. The new one has a QR code under the soap lid to reorder soap; the old one was from the stone age where you had to find and order your own soap. The new one has a small printed branding label near the bottom front, not TOO noticeable, while the old one either didn't, or spilled soap over the years had dissolved it off. I like no label. Like the old one, the battery insertion icons on the bottom are VERY confusing. Do you put them in as shown on the embossed image next to the battery lid, or do the batteries look that way once inserted (which gives opposite polarity results)? The instruction manual had a tiny photo which, once examined closely, made it clear (it was opposite my guess looking at the bottom label). I got battery polarity wrong a time or two with the old one, and it didn't damage the unit, it just didn't work. Generally, when replacing batteries, I made careful note of how the old ones were inserted, as it was working that way, rather than lifting it high and peering at the bottom where the battery lid and label are located. (And yes, the batteries tend to run out JUST AFTER you've refilled it with soap, so not only are you not able to turn it over to insert them, but you've got to be careful about tipping it too much.) Battery replacement inconvenience is a minor quibble with both the old and new models. Put the battery port on the bottom, out of sight, and its inconvenient. I'm fine with it how it is - there are trade-offs in life. (OK, MAYBE you can turn it over with soap in it, see below.) Now for my complaint, which is not really a product review, but an Amazon (and Amazon customer) review: It was missing a critical part, right out of the box. I noticed, as I opened the box, which appeared new and undamaged, that the pump was not securely packed in the box. Later careful examination revealed that the bottom box insert was on top of the pump, and that the top packing insert was missing. Clue: this is an unused, but returned unit. Everything else was there, including the instruction book and sample packet of soap. Second BIG clue: Turning it over to insert the batteries (no soap in it yet, so this rare event is still safe, though the top soap lid does have a seal, so IN PRINICIPLE you could turn it over when filled with soap) - NO BATTERY CAP!!!! The cap was not in the box, in the packaging, etc. and it had NOT fallen out a few seconds earlier when I opened the box. This cap fits securely, so it didn't just fall out of its working location. Maybe they left it out in manufacture? Nope. Another clue that this was a returned unit. Time to set up a return with Amazon? Not yet. We have the old one, now headed for the trash. Maybe the battery door (which has a rubber O-ring seal) is the same? Amazingly, it is. (The soap door, on the top, is NOT the same, so if that had been missing we were SOOL.) This happens with Amazon fairly often: someone returns an item, often a perfectly good item, but first, thoughtfully throws away an important small part, accessory, or instructions, etc.. Amazon warehouse, seeing a superficially OK-looking package with SOMETHING like the product in it, just restocks it and ships it out as new to another buyer (rather than inspecting it and selling it discounted as a return, which they sometimes do, if the packaging is damaged or missing.) I'm 100% sure that Amazon would have replaced this soap dispenser if we'd have complained, but they still should avoid this random restocking of returned items. Pretty much every time I've gotten an item that had signs of having been returned, there has been a problem, sometimes one I could solve (like this) and sometimes requiring a return/replace. I've had it happen more than once on the same product, for frequently returned items. Also, Amazon needs to get a better class of customer, who are more careful when returning items. As we've seen with other retailers over the years, after enough abuse of their return policy, it eventually becomes more restrictive. So work with me here people: only return items when you really need to, not on an inspect/try and return basis, and return everything, so it can be inspected and resold. So: good soap dispenser, but dodgy Amazon returned product handling. Amazon will take care of that last problem if it happens to bite you, so buy the dispenser. It is the best looking of those I've seen, and works fine.

These are the best dispensers I’ve ever seen or had. I wanted an automatic soap dispenser and I got one that was nice and it took batteries. It worked decent problem was it needed new batteries ever two weeks witch is ridiculous. So I did research watch a ton of videos remand came across this. It’s so expensive I was hesitant but it said and reviews said the battery life was up to a year so I broke down and got in on a sale and it was the best purchase I’ve ever made. I own both the battery and reachable versions and they are both premium quality the battery last almost if not a year I don’t know exactly because I’ve only had to replace or charge them like three times in the few years I’ve had them. I don’t know how they do it especially the one with the regular batteries. They last forever and work so well. I love the newer rechargeable versions more because it’s smaller profile and no batteries. It never gets clogged and sprays out the side and it gives a nice amount of soap I like the one that I can control but my husband likes the one that if you put your hand lower you get a lot and higher for less. The motion detection is great but as with most you have to find it’s sweet spot but the newer rechargeable is not finicky and works as soon as you put your hand under it. The battery one has to be a bit closer. They also look nice with the color options and stainless steel. One note I wanted to add because I see people saying it won’t charge or the older one won’t work. With the plug in I found it won’t charge if it’s not with the correct plug and I only can charge it directly in my usb wall socket so this may be why some don’t charge. As for the battery model. I had mine stop working I’ve also had it pump soap out until it was empty and I figured out why at least for me. I had washed the outside down as I’m sure many do and that little hole in the top I don’t know if it’s an air holier if it’s for sensors or whatever. But I used a very wet rag because I was essentially washing it and water got in the whole and the sensor is right below that hole so I figured that is why it stopped working because water is on the sensor or something like that. Once it started to dry the next day it started working but then I came back and it was going off and off until it was empty still must have had water in the sensor area so it was reading like it was seeing something. So the point is wipe the top with a wet rag but a rung out dryer rags not dripping wet so that you don’t get water in the home. Eventually it dried out and all went back to working great and is still working to this day. These are the best soap dispensers.

Great automatic soap pump! Works reliably every time, sensor is responsive, and the stainless steel looks sleek. Rechargeable battery lasts long. Simple to use and easy to clean. Highly recommend!

EIGHT YEAR Report - works like a charm. Every once in awhile I feel like the pump isn’t working, but then I have it pump out ten times in a row and it clears up. Otherwise, can’t complain except for changing the batteries is tough if there is soap in the bin! Batteries last about six months. And we use it every day twice a day.

Works beautifully for hand soap—looks good, dispenses reliably, and the touchless operation feels like a small daily luxury. Build quality is excellent, which is what you'd expect from simplehuman. Charging is simple and the matte black finish looks sharp on the counter. That said, if you're hoping to use this at the kitchen sink, there are a few quirks. The spout is shorter than I expected, which makes getting soap onto a larger sponge a bit awkward. The sensor also struggles to recognize your hand when you're holding something, so it just sits there, unimpressed. Thicker soaps like Dawn don't dispense as smoothly either, at least in my experience. Value-wise, it's on the pricier side for what it does—definitely more of an indulgence than a necessity. But if you appreciate good design and want something that feels premium, the cost is easier to justify. Best for bathroom use with liquid hand soap. it works there without complaint. For dishwashing, you might find it a little limited. Still a quality product, just with a narrower sweet spot than I initially assumed.

We absolutely love this simplehuman soap dispenser! It’s sleek, modern, and works flawlessly every single time. The touch-free feature is a total game changer — no mess, no smudges, just the perfect amount of soap with every use. It’s also rechargeable, which means no batteries to replace (huge plus!). The charge lasts a long time, and refilling it is quick and easy. It keeps our sink area so much neater, and we use it constantly throughout the day. The design looks beautiful on the counter, and the motion sensor is perfectly sensitive — not too strong or too slow. Everything about it feels high quality, from the materials to the functionality. If you’re thinking about getting one, do it! It’s one of those little upgrades that makes your everyday routine feel just a bit more luxurious and effortless. ✅ Pros: • Touch-free and super hygienic • Rechargeable (no batteries!) • Sleek, modern design • Dispenses the perfect amount of soap ⚠️ Minor Con: • You’ll want one for every sink once you try it!

I do a lot of work around the house with my hands and so I find myself washing many times per day beyond the obvious trips to the commode. Clean the cat litter? wash. Take out the trash? wash. Before a meal? wash. Because of this, I appreciate a good soap dispenser. I originally was looking for a foaming soap dispenser which this is NOT because I always found that the liquid soap comes out so viscus that its hard to rub it all in. Thus when you wash you are just washing off the soap and it has not had its chance to do the job on your skin. Foaming soap fixes that problem but I just could not find an automated one. They are all pump style OR built in which I thought was over kill for this. And so for a long time I dealt with cruddy little foam soap hand pumps that were always flopping around on the counter top and had to be refilled often because in all that liquid there really wasn't much soap. My first non foaming automated soap dispense was this one by "SimpleOne" brand. http://www.amazon.com/gp/product/B00MU1K9JO?psc=1&redirect=true&ref_=oh_aui_detailpage_o05_s00 It was cheaper and had good reviews. I got it in and I gave it a "B" grade for 3 main reasons. - It's hand proximity sensor was not tuned well. You had to hold your hand just right. - When it did dispense, it gave a bit too much soap. And so I was washing unused soap down the drain. - It was kind of slow to dispense. It would take perhaps 3/4 of a second to do the squirt. No that is not much time and no it is not a bad performance but its amazing how the small things add or detract from the user experience. I did like it that it had a big light that told you when to dispense but to be honest I don't like the style much. As a second choice I went for the SimpleHuman. I was expecting a larger unit but it is about the same size as the other unit maybe 6-7 " tall. This unit seems like it has a lower center of gravity. Other things I like about SimpleHuman are - The see through reservoir stops me from having to speculatively check for soap. I don't want it running out when needed and so without the see through feature I would have to pull the lid on the other one to check soap level. - SimpleHuman seems like the nozzle is just a bit further away from the body of the unit than SimpleOne. I never touch the body of SimpleHuman in order to get it to dispense but I routinely have to do so on the other one. - SimpleHuman nozzle really is drip free and the sensing mechanism is better tuned. You don't have to move around in its range to get it to sense your hand. - But the best two features I save for last: 1) PORTION CONTROL. Folks, this is simply worth the extra $15 between SimpleOne and SimpleHuman. I was able to dial it in to give me just the right shot of soap and if I change soap type I can dial it in easily again. This is my favorite feature of this unit and I will not buy any unit going forward that does not have this feature. 2) Soap ejection force. This may seem trivial but it really is my second fav feature on this unit. Instead of slow squirting the soap out over 3/4 of a second, this one literally shoots a dab of soap into your hand. The whole thing is over in less than 150 milliseconds. So you really don't even have to hold your hand in place you can just move into range and then back out and your hand will have soap in it. If you do that with SimpleOne then soap will be dispensed onto the countertop. SimpleHuman costs 50% more (as in $45 is 50% more than $30) but its worth it.

I really love this simplehuman sensor pump it’s made handwashing so easy, especially around guests. The touch-free design helps keep things hygienic and prevents messes, which is perfect in my kitchen and bathroom. What stands out the most is how intuitive it is: if you hold your hand close to the sensor, it gives you a small dab of soap; move your hand farther away, and it dispenses more. And the refill opening is wide, so topping it up is quick and drip-free. I also really appreciate how long the battery last, one charge with the included puck goes for about three months. All of my visitors figure out how to use it right away, no awkward instructions needed. It’s a great blend of style (brushed stainless steel looks sharp), functionality, and convenience. Highly recommend for anyone looking to upgrade their soap dispenser.