---
product_id: 152600519
title: "WS-165-132"
brand: "tier1"
price: "HK$9872"
currency: HKD
in_stock: true
reviews_count: 8
category: "Tier1"
url: https://www.desertcart.hk/products/152600519-ws-165-132
store_origin: HK
region: Hong Kong
---

# 32,000 grain capacity Automatic metered control valve Sediment pre-filter included WS-165-132

**Brand:** tier1
**Price:** HK$9872
**Availability:** ✅ In Stock

## Summary

> 💧 Elevate your home water game — soft, smart, and sustainable!

## Quick Answers

- **What is this?** WS-165-132 by tier1
- **How much does it cost?** HK$9872 with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.hk](https://www.desertcart.hk/products/152600519-ws-165-132)

## Best For

- tier1 enthusiasts

## Why This Product

- Trusted tier1 brand quality
- Free international shipping included
- Worldwide delivery with tracking
- 15-day hassle-free returns

## Key Features

- • **Compact Powerhouse:** High-capacity 32,000 grain system with a small footprint fits seamlessly into your home.
- • **Luxury in Every Drop:** Enjoy softer skin, shinier hair, and brighter laundry with mineral-free water.
- • **Effortless Efficiency:** Patented ceramic disk valve ensures zero maintenance and long-lasting durability.
- • **Smart Water Management:** Automatic control valve regenerates only when needed, saving salt and water.
- • **Total Appliance Protection:** Pre-filter and softening system extend the life of your water heater, dishwasher, and more.

## Overview

The Tier1 Whole House Water Softener System delivers 32,000 grains of high-efficiency water softening with a patented no-maintenance ceramic disk valve and sediment pre-filter. Its automatic metered control valve optimizes regeneration cycles, reducing salt and water waste. Designed to protect household appliances and improve water quality, it enhances skin, hair, and laundry while fitting compactly into your home setup.

## Description

desertcart.com: Tier1 Whole House Water Softener System 32,000 Grain High Efficiency with Sediment Pre-Filter | Pre-Filled Mineral Tank with 1 Cubic Foot of Cation Resin | Home Water Filtration System : Tools & Home Improvement

Review: No more hard water! - We have well water that is of excellent quality across the board for iron, sulfur, mercury, bacteria, etc., EXCEPT for hardness where it literally measures off the chart (the test strip color was darker than the top of the scale at 425ppm). This hard water has made our laundry come out feeling "crunchy", caused our soap dispenser door in our dishwasher to repeatedly stick shut (thus not releasing dishwasher detergent), leaves white spots whenever I wash our cars, clogged up our coffee maker, yields pore tasting water for drinking and, of course, clogs up our shower heads and faucets. Now we have good tasting, soft water (somewhere between 0 and 25ppm, if not completely eliminated -- hard to tell with test strips) and we no longer need to regularly spend the extra money on all the water softening laundry and dishwasher products and bottled waters. Some reviewers state the instructions are hard to follow, or that they did not receive instructions on how to use the automated pump. The instructions I received were clearly laid out, with accompanying pictures, that walked me through the process to piece the system together; I had no issues at all. The instructions also included directions for programming the automated pump -- the only issue I had was regarding the initial start up of the system upon plugging it in the first time. The instructions stated I should see a specific code when first plugging it in, but there was no code displayed at all; I figured out I had to go to the menu and scroll down three times to show the code. Other than that, the entire setup process was very easy. The instructions also provided a schematic of how to plumb the softener into your home water supply. My setup was slightly different due to the orientation of the way I had to install the filter, so while the schematic is absolutely accurate you may need to tweak the layout a little bit based on your own system install orientation. I plumbed the system into existing household PVC pipes; PVC is very easy to work with and much simpler and quicker than plumbing into copper pipes. If you are not handy, I do not recommend you plumb the system yourself, but if you are handy, doing the plumbing yourself will save you several hundreds of dollars in labor costs.
Review: Does a fantastic job, phenomenal customer service - This is my second purchase of this product. First one went in easily and worked great right off. On the second one I had a problem that turned out to be incorrect installation by my plumber, nothing wrong with the Tier1. However, before we found out that it was plumbed wrong, Tier1 support shipped me a replacement part, and literally spent hours on the phone troubleshooting the problem, which turned out to be mine and my plumbers problem. Dana and Emily went above and beyond to help me get the unit working properly. Would definitely order again from Tier1. The unit does a great job on softening the water. Great product, great value, great customer service

## Features

- No-Maintenance Ceramic: The patented ceramic disk control valve is abrasion and corrosion resistant, and is designed to last the entire life of the valve with no need for seals, spacers, or piston rebuild kits.
- Appliance Protection: System includes a prefilter for sediment reduction, while the water softener protects against hard water and eliminates scale buildup to extend the life of appliances like the water heater, washing machine, dishwasher, toilets and showerheads.
- Automatic Control Valve: The metered softener measures your water usage and only regenerates when you actually need it. It also has built-in automatic bypassing during regeneration, and simple, easy to use programming.
- Enhanced Cleaning: Notice brighter cleaner laundry, healthier smoother hair, and softer more moisturized skin. Soft water improves the effectiveness of soaps and detergents by removing calcium and magnesium minerals which bind to detergents and cause soap scum allowing you to use less soap for a better and more enjoyable cleaning experience.
- The 32,000 grain softener is filled with 1 cubic foot of high quality 8% water softener resin and has a small footprint on the floor with a 9x53 main softener, and compact 13.5x32 salt tank.

## Technical Specifications

| Specification | Value |
|---------------|-------|
| ASIN | B07TV749H9 |
| Best Sellers Rank | #174,902 in Tools & Home Improvement ( See Top 100 in Tools & Home Improvement ) #71 in Whole House Water Treatment Systems |
| Brand Name | Tier1 |
| Capacity | 1 Cubic Feet |
| Container Type | Dispenser |
| Customer Reviews | 4.0 4.0 out of 5 stars (409) |
| Included Components | Filter |
| Installation Type | Freestanding |
| Item Dimensions L x W x H | 9"L x 9"W x 53"H |
| Item Weight | 95 Pounds |
| Manufacturer | Tier1 |
| Material Type | Resin |
| Maximum Flow Rate | 18 Gallons Per Minute |
| Model Name | TIER1_WS_165_132 |
| Model Number | WS-165-132 |
| Other Special Features of the Product | Sediment Reduction |
| Power Source | Gravity Fed |
| Purification Method | Ion Exchange |
| Supported Water TDS Level Maximum (PPM) | 1000 |
| UPC | 810004474185 |
| Unit Count | 1.0 Count |
| Upper Temperature Rating | 120 Degrees Fahrenheit |

## Product Details

- **Brand:** Tier1
- **Capacity:** 1 Cubic Feet
- **Included Components:** Filter
- **Installation Type:** Freestanding
- **Material:** Resin
- **Package Information:** Dispenser
- **Power Source:** Gravity Fed
- **Product Dimensions:** 9"L x 9"W x 53"H
- **Purification Method:** Ion Exchange
- **Special Feature:** Sediment Reduction

## Images

![WS-165-132 - Image 1](https://m.media-amazon.com/images/I/71SM6Dw4DOL.jpg)

## Available Options

This product comes in different **Size** options.

## Customer Reviews

### ⭐⭐⭐⭐⭐ No more hard water!
*by B***T on October 9, 2024*

We have well water that is of excellent quality across the board for iron, sulfur, mercury, bacteria, etc., EXCEPT for hardness where it literally measures off the chart (the test strip color was darker than the top of the scale at 425ppm). This hard water has made our laundry come out feeling "crunchy", caused our soap dispenser door in our dishwasher to repeatedly stick shut (thus not releasing dishwasher detergent), leaves white spots whenever I wash our cars, clogged up our coffee maker, yields pore tasting water for drinking and, of course, clogs up our shower heads and faucets. Now we have good tasting, soft water (somewhere between 0 and 25ppm, if not completely eliminated -- hard to tell with test strips) and we no longer need to regularly spend the extra money on all the water softening laundry and dishwasher products and bottled waters. Some reviewers state the instructions are hard to follow, or that they did not receive instructions on how to use the automated pump. The instructions I received were clearly laid out, with accompanying pictures, that walked me through the process to piece the system together; I had no issues at all. The instructions also included directions for programming the automated pump -- the only issue I had was regarding the initial start up of the system upon plugging it in the first time. The instructions stated I should see a specific code when first plugging it in, but there was no code displayed at all; I figured out I had to go to the menu and scroll down three times to show the code. Other than that, the entire setup process was very easy. The instructions also provided a schematic of how to plumb the softener into your home water supply. My setup was slightly different due to the orientation of the way I had to install the filter, so while the schematic is absolutely accurate you may need to tweak the layout a little bit based on your own system install orientation. I plumbed the system into existing household PVC pipes; PVC is very easy to work with and much simpler and quicker than plumbing into copper pipes. If you are not handy, I do not recommend you plumb the system yourself, but if you are handy, doing the plumbing yourself will save you several hundreds of dollars in labor costs.

### ⭐⭐⭐⭐⭐ Does a fantastic job, phenomenal customer service
*by S***Y on November 19, 2020*

This is my second purchase of this product. First one went in easily and worked great right off. On the second one I had a problem that turned out to be incorrect installation by my plumber, nothing wrong with the Tier1. However, before we found out that it was plumbed wrong, Tier1 support shipped me a replacement part, and literally spent hours on the phone troubleshooting the problem, which turned out to be mine and my plumbers problem. Dana and Emily went above and beyond to help me get the unit working properly. Would definitely order again from Tier1. The unit does a great job on softening the water. Great product, great value, great customer service

### ⭐ Crap-Unable to program to regenerate and must be done manually only!
*by A***R on December 21, 2025*

Piece of crap. We replaced our old system with this back in May. Since then, we have had to manually regenerate it because the programming makes no since and does not work. I have tried to get assistance with this with no success. The brine tank quickly split all the way down and ruined out concrete floor. We replaced it with a much bigger tank but still having to go to the basement about once a week when water gets hard to make it regenerate. When I look online for videos and instructions nothing is helpful because it shows a display with symbols and stuff that this one does not have. Don't know where the good reviews come from unless we just received the wrong control then the model Amazon is showing we ordered.

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*Product available on Desertcart Hong Kong*
*Store origin: HK*
*Last updated: 2026-05-29*