LogitechHarmony Smart Keyboard for Living Room ControlCarbon Neutral Certified by SCS Global Services

First, I paid full price for this product. I bought it before I read the reviews... ..something I rarely do. But I like Logitech products, and especially the Harmony line of remotes, which I have several good years of experience with. If I had read the reviews first, I would not have bought this product. And I'm glad now that I hadn't read the reviews first.This product, since installing two days ago, has worked flawlessly for me. And so easy to program. Programming may have been made easier for me as I also currently use my trusty, tried-and-true, Harmony One which I will never give up (the activities and device settings can be copied and transferred over).To begin using the keyboard, I had to first install the Harmony app from the Play Store to my Android Samsung Galaxy S4. (I have yet to install to my iPad Air).From there, it was simply a matter of following the screen prompts.....one of which included uploading all of my current Activities and Device settings from my Harmony One account to my Harmony Smart Keyboard Hub and Android phone. And Viola! I was in business, up and running immediately! I was totally surprised at the ease and very pleased.I have continued using my Harmony One along with the keyboard and the Harmony app on my Android GS4. But I can now actually replace all my remotes. I have 8 devices connected to my Home Theater and soon to add an Xbox One or the 360. But when I added the Amazon Fire TV (a very superior product for what it does...and Amazon certainly got it right), I decided to get the Logitech Harmony Smart Keyboard because the Fire TV uses radio signal rather than IR which is Harmony One exclusive. And the keyboard makes editing data very easy. So I'm playing with it now and very happy with it.The keyboard is not too large and yet a good size for my extra large hands. It has a good feel to it and is built well and somewhat rugged. And it works quite fast. Very responsive. I do wish there were additional buttons on it. For instance, a eject button for my BluRay but I'm sure that can be programmed thru the Android app.I like the Android app. It's very convenient to have on my Android and I don't find it very difficult at all to program. It's very intuitive and a joy to use. If you want to control your home theater from your phone and have a keyboard to enter data and don't mind programming the keyboard thru your phone, this is a great alternative to one of the Universal Remotes. In fact I prefer this setup right now used in conjunction with my Harmony One (I've had the One for a few years now and it just keeps going and going. Though I recommend changing out the original battery as mine was found to be swelling recently and needed to be exchanged - I have a recent review of the replacement battery and how to do it).If my review was helpful, and I hope it was, please indicate by pressing the 'yes' button below. If you need any help with programming, please let me know and I'll try to help. Thank you.

I wasted nearly a week trying to get this to work. It is very disappointing as it simply doesn't work as advertised. Cheap hardware, buggy software, and a badly designed phone app make this product nearly useless.I was really excited to get this since I hate juggling multiple remotes + a keyboard and trackpad. My home setup: a Vizio p702ui-b3 smart TV, Vizio S4251W-B4 sound bar, an xfinity cable box, Nintendo Wii, and a Mac Mini (2010, Yosemite). Logitech's online database says that all these devices are supported by the Harmony Smart Keyboard, but that simply isn't true (details below). Be warned: Logitech considers a device "supported" if you can power it on and off, nothing more.The keyboard is cheaply built and not reliable. Switching between devices breaks the pairing between the keyboard and one or both devices. For example, I used the USB dongle to pair the keyboard with the Vizio TV and bluetooth to pair with the Mac Mini. Immediately after pairing it would work, but switch from TV to Mac and it wouldn't work on either device anymore. This was 100% reproducible. When it was working there was a noticeable lag in keypress and mouse motion that made it difficult to use.The whole system depends on the phone app, which is very poorly designed. Settings are scattered around different menus, the app crashes frequently, and remote button customizations aren't always saved. Even with an excellent WiFi connection the app would frequently lose contact with the hub. Logitech provides a desktop app, but it just gives you a link to the app store and tells you to use your phone. Very frustrating.The app also forces you to create a "harmony account" that stores your e-mail address and device settings. This account cannot be deleted. It exists forever. After several frustrating days I decided to delete my account and reset everything back to factory standard to see if that would help, but Logitech's solution was "get a new e-mail address”.I did my homework on this before purchasing and Logitech’s database of supported systems said that everything I own is supported. In reality device support was very poor:Smart TV (Vizio p702ui-b3): Many features were completely missing: Amazon, iHeartRadio, YouTube, etc. There’s a “Netflix” input in the menu but sometimes instead of starting Netflix it would just open the app menu. Logitech’s support forums suggest mapping multiple key presses to open apps like YouTube, but this only works if you’re starting with the TV turned off. For example, if I’m watching Netflix and want to switch to YouTube I have to turn EVERYTHING off then back on again before switching apps. Very very stupid design, clearly never been tested by Logitech. (Just to be clear, switching between apps with the original remote works great.)Soundbar (Vizio S4251W-B4): Again, several features missing. The soundbar has a nice “night mode” feature that disables the woofer (great for when the baby’s asleep) but you can’t enable that feature from within Harmony. It just doesn’t exist. Balance and sound controls also missing.Nintendo Wii: THE PHONE APP TAKES OVER CONTROLLER 1! You can’t play games that use controller 1 to navigate menus. This is a HUGE problem. It’s really obvious that Logitech never tested this setup or they wouldn’t claim that this device is supported.Mac Mini (Yosemite): Again, keyboard didn’t work after changing devices. I bought the keyboard because of the Mac so this was a deal breaker. The keyboard is made of a flimsy black plastic with a strange “tacky” feel that is really obnoxious after using the Mac’s keyboard. The phone app gives two ways to add the Mini: as a computer or as an entertainment device. As a computer the remote on the smart phone app is very limited: just open Front Row and navigate. You have to add as an entertainment device to get all the remote features. Very frustrating experience overall.Xfinity cable box: The only component that seemed to work well. Almost no problems with this, EXCEPT that the so-called smart keyboard sometimes tried to control the channel on the TV when it should have been sending signals to the cable box.Save yourself the time and don’t buy! Logitech has a lot of work to do before this is a working product.

Does the job well for all our sound gear, and even works find as a keyboard for our MacMini server connected to our large screen TV. I do wish they'd make a better quality trackpad though... Apple really has it down with the glass trackpads they make. I'd love to see Logitech make something similar for their entertainment systems. Otherwise, the software and interface works GREAT! No more remotes everywhere...

We could not get it to work with our new Samsung curved TV. Our installer said to get a blue tooth board. Amazon was excellent as usual in accepting a return.

Excellent when you figure it out.

Purchased for XBOX OneDoesn't do muchTrack pad simply won't work