PetSafe ScoopFree Crystal Pro Legacy Self-Cleaning Litter Box, Uncovered | Hands-Free Automatic Cleaning, Advanced Odor Control, Health Counter Display, Includes 1 Disposable Crystal Litter Tray

My cat is a picky man, he’s been used to the same litter & food that we can never stray away from the brands he likes. I hate cleaning the litter box multiple times a day for his liking, he will force me to follow him to the litter box to clean it for it before he uses it. It was exhausting.The reviews I read before purchasing complained about not being able to use regular clumping litter & that it still leaves litter out of the box & needing to sweep it up all the time. That’s honestly life with a cat so if you’re complaining about that, I’d say get those cat litter mats. There’s no solution to that problem. Now, the litter is more expensive but it’s worth it. The compartment that stores that waste isn’t big enough to store clumping litter accumulated over long periods.I started using my regular clumping litter at first without any of the litter that’s for this specific litter box, knowing my cat was not going to touch it if it didn’t smell/feel like the litter he’s used to. I did that for about a month until I was done having to clean out the waste compartment every couple days. It would get so full that the smell would start to escape from it. I didn’t like that, obviously. So my second month I started to mix the clumping litter my cat is used to with the litter that goes with it. I kept adding more & more litter that goes with the machine until I stopped using the clumping litter altogether.My cat got used to it this way & this litter is much easier to work with. It absorbs urine much much better, there is literally no smell at all, & it doesn’t really stick to his poops so you aren’t loosing litter when it gets sifted into the waste compartment. So yes, it’s more expensive but it does last a longer time!The machine is easy to set up. I put a cat litter mat underneath it to catch the litter that falls around it, there is some that needs to be swept up but an easy fix (sweep it up). My cat came around to loving it more than the other litter box with his regular favorite clumping litter. I’ve finally been able to tuck that one away.If cleaning litter box multiple times a day is a chore to you (it was for me), definitely get this! There’s still maintenance; switching it out every couple months, sweeping litter up daily, etc, but you don’t need to sift the litter 🤷🏻‍♀️ it’s a win for me.

Edit: 11/26/2024, product is still working with no issues.Recently PurchasedPet info:IndoorKitten: 13 weeks oldRescued: 2 weeks ago (at 11 weeks)Other pets: 2 dogs (1 pit bull and 1 puggle)Diet:Dry Diet/Free to eat whenever: Nature's Variety® Instinct® Original Kitten Food - Natural, Grain Free, ChickenWet Diet/One can a day: Nulo MedalSeries All Life Stages Wet Cat Food (flavor varies)Note: I used a detailed Reddit post about what to feed my kitten. I used the recommendation of the shelter on how often to feed my kitten.Product age: 1 weekCover type: uncoveredProduct Review:Overall, the product works great. Have not had to touch the product since in use. Based on the meter, as of this morning, she has used (or has been in) it 41 times since start (kittens tend to go more often than cats). Literally no smell of urine. However, the poop smell can be a lot. Do not stop reading here, we were transitioning our kitten’s diet from the shelter food, to what is listed above and now that she’s settled, the poop smell has gone away (inviting a honest friend over to give us the home smell test).The product advises not to use plugged in until your cat is 6 months old. Reading into it, it seems that all automatic/self-cleaning cat litter boxes have the same advisory because of the cats weight (may not register) or because they will try to play with it while it’s doing is cleaning cycle. Despite the advisory, I’m very much into instant gratification and plugged it in immediately. Fortunately, I work from home and have time to monitor kitty’s behavior. When the machine starts running, she does run to it to watch, but she’s never tried to play with it.Keep in mind, we have had our kitten for 2 weeks now. She used a regular litter box for a week while with us. When I made the switch to this product, I removed the old litter box completely from the household. I did not put any of her used litter in this product. However, I did sprinkle (literally a dash of) fresh litter that was used in her old litter box to mix with the crystals for this product. The original litter that we purchased advertised kitten attraction to get them familiar where to go. I placed this product where her original litter box was. I’m not sure how people know if their cats love their litter box, but I guess if they use it that means they love it? Anyway, she began using it immediately. We have had no accidents.Other review concerns commentary:Poop sticking to the rake: had one experience with it, it was not terrible, and after it cycled a couple times it had fallen off the rake. Also, it was during good transition.Leaking litter tray: have not checked, a little scared to check. However, I would be surprised if it got through the tray and the lid to get to the floor. The disposable tray fits into the lid. Once it’s time dispose, you remove the lid from the tray and place it on top.Odor control: Literally no pee smell. Poop smell during food transition. Honest friend home smell test to come. My friend does not have a cat.Expensive: Yes. Expected, yes. It is not unusual when one buys things like this, they are going to have to fork out some money to maintain it. Someone buys a luxury car, they pay extra for maintenance. Faulting the product over how much it costs and how much the tray replacements is not fair in my opinion.Edit: Passed friend test.Still works great.Tray did not leak. I’ve replaced the tray at about 75 uses.Edit: 10/21/2022Still love this product. I’ve opted to buy the drop in top to keep the dogs away. Now that my cat is a little older, it is about a month of use before replacing.If people are having issues it is probably because they are not using it as intended or they feed their cats a poor diet.

After three years of consistently using this litter box, I would definitely say that I recommend it and it's worth every penny I spent on it. I snagged this on a Black Friday sale for about half off on a whim, and it is one of the best products that I have gotten for my cat. This is a great investment, despite being expensive. If you buy this, I will highly recommend investing in one of the litter bundles after your first month is coming to an end. It saves a few dollars in the long run despite having a hefty price tag off the bat.All that being said, I would actually prefer if I could click on 4.5 because that's what this truly is in my mind. While I recommend this product and love it at home, there are some issues. The litter tracks badly in my experience, but it can be solved with being vigilant about cleaning up or investing in the top entry add-on. I'm not trying to say that you need it, but it definitely has helped me since my cat is kind of a mess. I have also had to carefully extract a piece of litter from my cat's eye once or twice, which in the moment was a little scary. She's completely fine now and it did not cause any issues for her, but I suggest being aware and checking in on your cats just in case.If your cat likes to kick their litter around into big piles, be aware that it can interrupt the sensors when the machine rakes the litter. You just have to get a scooper, level the litter and reset the machine. It's very easy to do, but it can be annoying for your cat if you don't notice the machine not working for a while. It doesn't make a noise or any big indicator that there's something wrong besides a red light, so I recommend still checking up on the machine every once in a while. It hasn't happened to me a lot, but I think it's still something to be mindful of.That's about it for my negatives, everything else is a pretty big win for me. My cat is happy to have a consistently clean litter box, I don't feel guilty for forgetting to clean her litter box, and litter day is super easy for me. If I got a second cat, I would probably just buy another one of these boxes to be honest. That is how much I genuinely enjoy my purchase, and it's one of the smartest purchases I've made for my cat. Any other issues that I've had besides the ones I listed above were honestly user error. Like getting the tray in properly for example, I struggled with it for a month or two before I got the hang of it. It wasn't a huge issue, just annoying because I wasn't doing it right.

I ended up getting three of these, which probably says everything right there. Yes, the refill trays aren’t going to compete with budget litter on price, but that’s not really the point of this system. You’re paying for convenience and a better-smelling home, and in my experience, it absolutely delivers on both. Not having to scoop every day has been a huge quality-of-life upgrade. I just swap out the trays when needed and that’s it. The odor control is honestly one of the biggest wins. Even with multiple boxes, the house stays noticeably fresher compared to when I was using traditional litter. The units themselves are simple and reliable. The rake cycle is quiet enough that it doesn’t bother anyone, and my cats adjusted to them quickly without any issues. I was a little unsure about switching to crystal litter at first, but it’s been great. Way less dust and tracking than what I was using before.Overall, this has made litter box maintenance so much easier. Definitely worth it if you value convenience and keeping your home smelling clean.

I've tried to chat with customer service for questions about this litter box, but I keep getting sent to an invalid page.Positives: I was happy to pay the lower price for this self cleaning litter box. It was easy to put together and simple enough to see how it works.Problem 1: keeps getting jammed because the rake can't finish cleaning. The plastic trap door, that is supposed to lift up and allow the rake to push the waste into the collection bin, keeps falling off and this stops the rake. I have to keep resetting the door to get the rake to move. This has happened when it's been newly cleaned, and of course when it's been used. The lid gets smeared with waste, so it has to be cleaned. The waste that doesn't go into the bin gets stuck on the wrong side of the box. So now, I have to pick all of that out to dispose of (I do use disposable gloves). Unfortunately, this happens at least once a day.Problem 2: I chose to get the stainless steel tray, after trying the disposable one that came with it. I was hoping this would reduce the cost of using this specific litter box. Plus, I have 4 cats so I have to clean the waste bin regularly, and the disposable ones are too expensive for me. I kept the other "old fashioned" box in use because I've always used at least 2 boxes. However, because the bin on this new one is too narrow to fit a scoop, I have to use disposable gloves to remove the waste.Overall, this hasn't saved me from having to remove the waste less often, but in fact much more often. I have to use gloves to fix it, clean it, etc., which I didn't have to do with the old box. There are several design improvements that need to be made to improve the function of this box.Suggestions: Make the plastic bin cover more secure when seated. Have the rake lift slightly higher to keep it from getting stopped by the bin cover. Make the receptacle deeper AND wider to get a scoop in it. OR, make the bin removable so it can be emptied easily.I will definitely know what to look for should I buy another "self cleaning" litter box.Update: As of today, June 25, 2025, I've not been contacted by the vendor, manufacturers, or Amazon. I'm disappointed that they have no resolution to the issues I described. The issues I've reported continue, and now there's a new one. The cover to the waste bin, keeps coming off, and some of the waste falls to the floor. There's no way I can secure it, as that would restrict it from being able to lift.My adult daughter, who helps me with clear he litter boxes, has.ended up just carrying the bottom tray out to dispose of the waste. So, that means I have to use more litter than the old fashioned box. Please note before you buy this, THERE IS NO REFUND OR OFFER TO REPLACE. THERE IS NO CUSTOMER SERVICE AT THE LINK PROVIDED.

I love this litter box. I see a lot of mixed reviews, so heres what I think. Ill start with I have 2 cats, 1 is 10 lbs and the other is 13 lbs, and Ive had this box for just over a year now. I bought the plastic reusable tray, which was a big money saver, because the cardboard trays do not last long and I feel they hold smell pretty badly. I still change the litter once a week, but again, bigish cats. The machine does get dirty but what doesnt get dirty from bodily function. The grates get poop stuck to them but I feel that's because the poop was still wet. So if you press the button for the clean cycle before the poop drys, it tends to stick. Just let the machine do its job and I feel you can have a cleaner experience. I fully deep cleaned the machine twice now and both times I feel it came clean easy and it was not that bad/gross. They give tips on how to get you cats used to the machine if they seemed scared of it. The overall smell is better throughout the house. But the box without the top, I can smell their fresh drop for a minute. But its ok I still love my cats. With all that being said, if you dont like this because it takes to much maintenance, then go spend a couple more hundred dollars on a different one and see if its worth the price and actually less maintenance. For the price of this product and what I received, I believe its worth it because it is so much better then a regular scoop it your self litter box.

This is the 5th time I've bought this litter box in 11 years. It works great for the first year or two, but without fail after year two, the rake that moves back and forth to clean the litter stops working, or one of the pieces on the rake bends/breaks so that it doesn't clean properly. I keep buying it because it's the most cost friendly option that works for my cat, and I am just too lazy to clean a regular litter box as often as they need to be cleaned. But it is a little frustrating that they don't last more than a couple of years considering the price of the box plus the cost of the litter that it requires. However, again, for the 2 years that it works, it is great and my large cat has never had an issue with it. It's easy enough to change out the litter box portion, but you do have to lift up the whole machine which is clumsy and grosses me out that I have to lift it up with my hands, so I don't look forward to that. Also every time I lift it up, a bunch of dirty litter pieces fall out from the box itself, so obviously it's getting stuck up inside somewhere and then falls on the floor when you lift it.

I absolutely love the PetSafe ScoopFree Crystal Pro Self Cleaning Litter Box! It has made my life so much easier. The automatic cleaning feature is a game changer, and the disposable crystal litter trays are very convenient. Plus, my cat seems to love it too! Highly recommend.I was hesitant to invest in an automatic litter box, but I'm so glad I did with the PetSafe ScoopFree Crystal Pro. It keeps odors at bay, and the self-cleaning function works like a charm. The grey color looks sleek and matches my decor as well. Definitely worth the purchase!As a busy cat owner, the PetSafe ScoopFree Crystal Pro litter box has been a lifesaver. It's easy to set up and maintain, and the crystal litter really helps with odor control. My cats took to it quickly, and I no longer have to worry about scooping every day. Such a great product! I've used several litter boxes before, but the PetSafe ScoopFree Crystal Pro is by far the best one yet. The fact that it's uncovered allows my cat to move around more freely. The automatic cleaning feature is efficient, and the disposable trays make cleanup a breeze. I couldn't be happier with this purchase.The PetSafe ScoopFree Crystal Pro Self Cleaning Litter Box is a game-changer for any cat owner. It's low maintenance, hygienic, and keeps the litter area clean at all times. The grey color is a nice touch, and the overall design is sleek and modern. I highly recommend this litter box to anyone looking for a hassle-free solution.The PetSafe ScoopFree Crystal Pro Self-Cleaning Litter Box is a solid investment for busy cat owners who want a low-maintenance solution for keeping their cat’s litter box clean. The automatic cleaning feature is incredibly convenient, ensuring that the box stays fresh and odor-free without needing constant manual scooping. The crystal litter is absorbent and does a good job of controlling odor, which is a major plus for those who are sensitive to smells.The setup is straightforward, and the included disposable crystal litter tray makes changing the litter a breeze. The tray’s design is handy as it’s easy to replace without a mess. The uncovered designallows your cat to enter and exit comfortably, though some cats may prefer more privacy, depending on their preferences.While the unit is quite large, it fits well in most spaces, but keep in mind that it might not be ideal for smaller apartments. The only downside is that the crystals need to be replaced after a while, which can add up in cost over time, but it’s worth it for the peace of mind and cleanliness.Overall, the PetSafe ScoopFree Crystal Pro is a great solution for those who want to reduce the hassle of litter box maintenance. It's especially beneficial for multiple cat households, as it can handle more waste with ease. Would highly recommend!The PetSafe ScoopFree is a good concept, and when it works, it works! The crystal litter is great at minimizing odors, and the self-cleaning mechanism saves me time. However, there have been a few times when it hasn’t raked properly or got stuck. I’ve had to reset it a couple of times. I also find that the crystal trays need to be changed more frequently than I expected. It’s convenient but not perfect

The product makes no sense ,cardboard tray,should be plastic with the unit itself ,disaster ,wrong plug ….not recommended at all

طلبته وصلني مستخدم ومفتوح ناقصه الاغراض مو بس كذا عندي واحد يشبهه وطلع سيء غالي على غير سنع مره سيء ومكلف

I have 5 cats and used to have 6 litter boxes.I bought two of these and they work great instead. They’re easy to clean and work well. I bought a forever tray instead of using their cardboard ones and use non clumping regular scented litter. This is much more affordable and really practical. As long as I clean it every couple days there’s no smell at all. I just lift the top and scoop out the pile under the litter trap. Takes 2 minutes.My cats love it but needed a week or two to use and adjust. They also didn’t like the crystal litter it came with. They chase the rake and love to watch it work.

A mi gato le encanta, le gusta mucho y cuando no puede hacer ahí por cualquier razón literalmente al volver a verlo lo abraza.

I LOVE this litter box. I only wish I had known of its existence sooner!! So easy to put together...so easy to clean. A little pricy on the refills but so worth not having to deal with the cat waste. I would recommend this litter box to ANY cat lover! I can just set it and she is good for a month! No smells or anything. LOVE IT! Just pop the dirty box in a bag...pop a new box under...no mess...no fuss!