Question 1

Where can I find covers for it, given its unique shape?

Accepted Answer

Honeydew Sleep’s bamboo pillowcase for their Scrumptious side sleeper pillow may work. They sell it separately. You could compare measurements to see if they are compatible. I love it!! Good luck!:))

Question 2

Where is this pillow made??

Accepted Answer

Made in China according to the tag on the pillow. And there's no Oeko-Tex certification on the label or any indication of anything organic. The company is not listed on the Oeko-Tex website as having a certification even though Eli and Elm uses the Oeko-Tex logo on their website. They claim to have a storefront in a strip mall in Bloomfield, CT, but I can find no store hours, and the phone number is just an 800 number. The BBB listing says it's in the process of being revised, so the reviews have been taken down.

Question 3

Do I need to let my pillow air out before using? It has an odor upon opening. I don’t understand why some say it has an odor and others don’t.

Accepted Answer

It has a strong odor, which I think is latex. I've been airing it out for a week, and it still smells. At first I was not concerned because I thought it was Oek-Tex certified to not have harmful out-gassing. However, even though the blurb says Oeko-Tex certified, the pillow itself doesn't have any certification label on it -- not oeko-tex or organic. I looked it up on the Oeko-tex website and there were zero results for certifications earned by this company. I should have done more research before I bought this thing directly from Eli and Elm.

Question 4

Mine is too flat, no enough fill.  How do I get more file?  I assume this would be provided by the manufacture/supplier at no additional cost.  ???

Accepted Answer

SO Why $140?!?!..So heavy, it doesn’t hold its shape and goes flat, ZERO SUPPORT. I get newentor pillow as a gift from my partner. The shape supports my neck through the night and I've honestly felt more comfortable when I wake up.

ASIN	B07YL7VD32
Age Range Description	Adult
Best Sellers Rank	#146,883 in Home & Kitchen ( See Top 100 in Home & Kitchen ) #447 in Bed Pillows
Brand Name	Eli & Elm
Color	Pillow
Customer Reviews	3.9 3.9 out of 5 stars (668)
Fabric Type	Cotton
Fill Material	Latex
Item Dimensions L x W	29"L x 17"W
Item Firmness Description	Soft
Item Weight	6.4 pounds
Manufacturer	Eli & Elm
Manufacturer Part Number	SSL-PARENT
Material Features	Breathable
Material Type	Latex
Material Type Free	Latex Free
Model Name	SSLPARENT2
Model Number	SSL-PARENT
Number of Pieces	1
Pattern	Solid
Product Care Instructions	Machine Wash
Recommended Uses For Product	Sleeping
Shape	Side Sleeper
Size	Queen (U.S. Standard)
Special Features	Breathable
Target Use Body Part	Neck
UPC	850012423027 784718205550
Unit Count	1 Count

Eli & Elm | Best Ergonomic Side Sleeper Pillow for Neck Pain. Supportive Cooling Latex Fill with Luxury Breathable Cover. U-Shape Contoured Design. Queen Size Bed Pillow - 17" X 29"

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