Question 1

Can the side buttons be disabled? my thumbs keep hitting them by accident and then I have to start filling out forms all over again. It's a problem.

Accepted Answer

You can change the primary mouse button between right and left but my dialogue box doesn't seem to allow for disabling the side buttons.

Question 2

Just bought this, windows 10 is asking for a pin can't get it to connect.   what do i do?

Accepted Answer

When activating the mouse utilizing the WINDOWS Bluetooth Device utility, if you wait too long, or attempt to add it too many times it will then ask for a PIN. There is no PIN. If/when that transpires you will need to repeat the following process over again.

Start by removing the mouse from the WINDOWS Bluetooth Device catalog, IF it is registered, by utilizing the WINDOWS BLUETOOTH utility. Scroll down to where the mouse is listed and remove the device from your Bluetooth device list. If it isn't registered and WINDOWS is still requesting a pin. BE CERTAIN that it hasn't erroneously registered it and then reboot your device.

The 3 position switch on the underside of the mouse is the selector for either BT or USB 2.4. Allow the mouse to be registered as a USB device first. This gives you the option of utilizing it in either BT or USB, whichever works best for your LAN environment. Insert the micro dongle into the USB port. Allow WINDOWS to recognize and activate the mouse in USB mode.

Depending on your system configuration, you may need to utilize a wired USB mouse until you get this mouse registered in WINDOWS. I always save myself the potential frustration by plugging in a wired mouse no matter what.

Once it is registered in WINDOWS as a USB peripheral, you can then utilize the Bluetooth utility in order to pair it up with WINDOWS. Open the WINDOWS Bluetooth utility program in the control Panel.  Then attempt pairing up again.

You should initiate the pair with the mouse by placing the 3 position selector switch, that is located on the underside, into the BT position and then depressing the little round button on the underside of the mouse for several seconds. You will notice that the blue light in the mouse will begin to rapidly blink, indicating that it has transitioned into pairing mode.

WINDOWS may list the mouse twice, once as BM20-3 and again as BM20-5. It is BT 5.0 device that is backward compatible. I ignore the double registration as it simply eliminates the frustration of removing it often, plus, it adds another level of functionality.

Question 3

Will it pair/work with Amazon kindle fire hd 10 (bluetooth 4.2)?

Accepted Answer

It should yes, but have not tested that option and have only used it with a laptop. I have used it both with and without the attachment though

Question 4

Does anyone know how to contact their customer support?  I have been trying for months without any reply.

Accepted Answer

no

ASIN	B082V7PWD1
Additional Features	Bluetooth+USB) 2-in1 Mouse, Comfortable Design, Connect 2 Device Simultaneously, Lightweight & Portable, Multiple Working Modes
Antenna Location	Home, Office
Are Batteries Included	No
Are Batteries Required	Yes
Battery Average Life	18 months
Best Sellers Rank	#61 in Computer Mice
Brand	TECKNET
Built-In Media	Bluetooth Mouse, USB-A Receiver, User Manual
Button Quantity	6
Color	Black
Compatible Devices	Laptop, Personal Computer, Tablet, Smartphone
Connectivity Technology	2.4G Hz USB Wireless, Bluetooth
Customer Reviews	4.5 out of 5 stars 11,588 Reviews
EU Spare Part Availability Duration	18 Months
Embellishment Feature	LED
Enclosure Material	Plastic
Finish	Matte
Hand Orientation	Ambidextrous
Hardware Platform	Linux, Mac, PC
Item Dimensions L x W	4.25"L x 2.48"W
Item Weight	2.26 Ounces
Manufacturer	TECKNET
Mfr Part Number	601479
Model Name	EWM01832
Model Number	TK309
Mouse Maximum Sensitivity	4000 Dots per Inch
Movement Detection	Optical
Movement Detection Technology	Optical
Number of Batteries	1 AA batteries required.
Number of Buttons	6
Operating System	Linux, Android, Mac OS, Chrome OS, Windows 11/10/8.1/8/7/XP/Vista, iOS 13 and later versions
Power Source	Battery Powered
Range	33 Feet
Special Feature	Bluetooth+USB) 2-in1 Mouse, Comfortable Design, Connect 2 Device Simultaneously, Lightweight & Portable, Multiple Working Modes Special Feature Bluetooth+USB) 2-in1 Mouse, Comfortable Design, Connect 2 Device Simultaneously, Lightweight & Portable, Multiple Working Modes See more
Style Name	USB-A+Bluetooth
Unit Count	1.0 Count
Warranty Description	18 month manufacturer

TECKNET Bluetooth Mouse (BT 5.0/3.0+2.4Ghz), 6-Level 4000 DPI Wireless Mice for Laptop, 2-in-1 Ergonomic Computer Portable PC Mouse, Silent Mouse with USB Receiver for Windows/Mac/PC/Notebook

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