---
product_id: 23008078
title: "Service Design for Business: A Practical Guide to Optimizing the Customer Experience"
price: "HK$274"
currency: HKD
in_stock: true
reviews_count: 8
url: https://www.desertcart.hk/products/23008078-service-design-for-business-a-practical-guide-to-optimizing-customer
store_origin: HK
region: Hong Kong
---

# Service Design for Business: A Practical Guide to Optimizing the Customer Experience

**Price:** HK$274
**Availability:** ✅ In Stock

## Quick Answers

- **What is this?** Service Design for Business: A Practical Guide to Optimizing the Customer Experience
- **How much does it cost?** HK$274 with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.hk](https://www.desertcart.hk/products/23008078-service-design-for-business-a-practical-guide-to-optimizing-customer)

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- Customers looking for quality international products

## Why This Product

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## Description

Service Design for Business: A Practical Guide to Optimizing the Customer Experience [Reason, Ben, Løvlie, Lavrans, Brand Flu, Melvin] on desertcart.com. *FREE* shipping on qualifying offers. Service Design for Business: A Practical Guide to Optimizing the Customer Experience

Review: Excellent. - This is an Excellent book about servicio design and CX. Very well explained, agile to read and practical. I enjoyed reading this book, mainly because clarified many concepts and prepare them to implement.
Review: Buy it and find pearls - The authors had a great ability to break down and break many concepts of Service design throughout the book. Thing I imagine you may have harmed me a little. In addition to this ability, there are many pearls diluted in various phrases throughout the book and on various topics. What if you pay attention, you can get several rich teachings. However, it remains a good book for those seeking knowledge in the area. However, for those who have read various literatures on the subject of design thinking and service design, I imagine, you can not find so new some things, the better to find the previous book authors (except Melvin). One thing that bothered me was the fact that no clear mention of companies are those served by Livework, as random cases that would help give more strength and believable reality on results, and reports on entrepreneurial attitudes. Also in this issue, the book itself in my view does not provide the reader with a bibliography at the end, giving a concept impression was born directly from the authors, without the slightest reference. Something that certainly was not and certainly imagine that the 3 professional / authors are generous in their lives, in their posts content within the site of Livework and lectures around the world. Anyway, I recommend the purchase for those wishing to know more about the subject seen by great professionals in Service design area of the world.

## Technical Specifications

| Specification | Value |
|---------------|-------|
| Best Sellers Rank | #1,066,944 in Books ( See Top 100 in Books ) #590 in Customer Relations (Books) #6,871 in Business & Finance |
| Customer Reviews | 3.9 out of 5 stars 135 Reviews |

## Images

![Service Design for Business: A Practical Guide to Optimizing the Customer Experience - Image 1](https://m.media-amazon.com/images/I/6183BlSNq4L.jpg)

## Customer Reviews

### ⭐⭐⭐⭐⭐ Excellent.
*by J***A on December 6, 2019*

This is an Excellent book about servicio design and CX. Very well explained, agile to read and practical. I enjoyed reading this book, mainly because clarified many concepts and prepare them to implement.

### ⭐⭐⭐⭐ Buy it and find pearls
*by P***S on May 26, 2016*

The authors had a great ability to break down and break many concepts of Service design throughout the book. Thing I imagine you may have harmed me a little. In addition to this ability, there are many pearls diluted in various phrases throughout the book and on various topics. What if you pay attention, you can get several rich teachings. However, it remains a good book for those seeking knowledge in the area. However, for those who have read various literatures on the subject of design thinking and service design, I imagine, you can not find so new some things, the better to find the previous book authors (except Melvin). One thing that bothered me was the fact that no clear mention of companies are those served by Livework, as random cases that would help give more strength and believable reality on results, and reports on entrepreneurial attitudes. Also in this issue, the book itself in my view does not provide the reader with a bibliography at the end, giving a concept impression was born directly from the authors, without the slightest reference. Something that certainly was not and certainly imagine that the 3 professional / authors are generous in their lives, in their posts content within the site of Livework and lectures around the world. Anyway, I recommend the purchase for those wishing to know more about the subject seen by great professionals in Service design area of the world.

### ⭐⭐⭐⭐⭐ Easy read
*by J***S on May 13, 2019*

I’m taking a UX/UI course soon and wanted to read several books on around this topic. This book is easy to read and I found myself highlighting a lot. I particularly The use of space between the paragraphs and subheadings. It makes it very readable. -JL

## Frequently Bought Together

- Service Design for Business: A Practical Guide to Optimizing the Customer Experience
- This Is Service Design Doing: Applying Service Design Thinking in the Real World
- This is Service Design Thinking: Basics, Tools, Cases

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*Product available on Desertcart Hong Kong*
*Store origin: HK*
*Last updated: 2026-02-26*