TREBLAB X3 Pro - Workout True Wireless Earbuds, Comfortable Earhooks, Bluetooth 5.3, Punchy Bass, Noise Isolation, 145H Playtime, IPX5 Waterproof, Sweatproof, 2 Mics for Calls, Sport Bluetooth Earbuds

This is an update to my review below. I received a 2nd pair of these earbuds from customer service. They contacted me because of the problems I was having with my original set. They offered me a refund, but I really like these earbuds with ear hooks, so I asked for a replacement pair instead. I have had the new pair for 2 weeks now and have not had a single problem with them charging in their case. They snap in and connect easily without all the finicky stuff I had to do with the old pair. Now, I would rate these much higher. I have had a couple times when they lost the signal with my phone in my pocket, but they reconnect again, so they might be a little finicky with where the phone is, but overall, super great.**********************************************Original Review:I really want to like this pair of earbuds with hooks. The over the ear hooks solve the problem of ear buds falling out when I exercise. I can also leave them hooked over the ear but pulled out a little to listen to conversation around me when needed. They are comfortable to wear and I hardly notice them. I think the adjusting buttons are great, and only rarely do I have any pairing problems with my phone. I have had them for 5 months, and generally have had many good runs and experiences with them. As far as the ratings we are required to give for this, I don't have strong opinions on sound quality, so they are fine. I am unfamiliar with noise cancellation earbuds, so can't really rate them there either.My main problem is that the charging is pretty spotty. Starting on day 2, one of the earbuds didn't work. I found out that it hadn't stayed connected in the charging case and ran its battery down. (even though the strong magnets make it feel like it is securely in the correct place) Through several of these experiences, I have become a fanatic trying to get the earbuds to charge. I check to make sure the red charging light clicks on. It usually doesn't. I usually wiggle them and pop them in and out over and over trying to get them to connect. Often, I have to wipe the earbud and posts down to get it to charge. Sometimes I will get one to connect and then the other decides to turn on and I have to bounce between the two until they are both charging. Then I carefully leave the charging case flat and I am afraid to bump it. And still, I will notice that my phone is connected to the earbuds at times in the day, and sure enough, the earbuds are no longer in "charging" mode. They simply don't connect with the case very well, and I am always worried that even after I get them charging, they won't stay connected very well. Another problem with this is that if they aren't happily in the case charging, if I go to put it on, sometimes it won't connect to my phone. Then I have to start the whole thing over, wiping down poles and trying to get them to connect so I can pair them with my phone and go exercise. This process is overtaking all the reasons I like these earbuds. Consider a different situation if you haven't bought these yet. Otherwise, they are useable, you just have spend more time caring for them than any earbud you have ever owned.

Easy to connect, clear instructions in a font you can read!!!! Great sound and came fully charged too. I have been using them all day since I opened up the box.

Update 3/25/2021Awesome earbuds for listening to music. Their support team have been in constant contact with me regarding my issue with using on phone calls, and unfortunately, I just cannot use them for that purpose. To keep me a happy customer, they went above and beyond again. To compensate for my loss, they offered another set of over the ear headphones, but declined, because I need earbud to where when out at clients. The support person then offered me a bluetooth speaker, which I did take her up on. I can say that the speaker sound really nice. Thanks for the effort and supporting your products to the best of your abilities!Update 3/17/2021I guess reviews do matter. I was contacted by their support, and they did end up sending me another replacement set, which was new. Their correspondence through all of this was excellent and prompt. I would definitely recommend their product, as their support team did go above and beyond, which is what good support should do. As far as the earbuds go, for listening to music, they are awesome! For using on phone calls, not so great. They are clear, but at some point in the middle of phone calls, the sound gets all digital noises to where you cannot hear anything, and the person on the other side cannot hear anything but high pitched digital noises. Will enjoy them for music, but really got them for phone calls.These earbuds are great. Battery life is awesome, sound is really good. Nice to be able to use one or the other, or both. Bought these in November 2020. About 3 weeks ago I could no longer adjust the volume on right earbud. Contacted support and they said they asked me to pop out foam piece in the tip of the earbud and see if it then worked - it did, but now there was nothing to keep the earbud clean on the inside. I told them I would like a replacement and asked in my email "will they be new replacements, and not refurbished, due to Covid"? The reply I got from their support person was, "We will gladly replace your earphones with new ones. I'd like to make the replacement process as quick and easy as possible". I said that was acceptable. They then had me put both of my earbuds into a glass of water, submerged, and send them pictures of them in the water, which I did. A couple days later I received an email that replacements had been shipped. Received replacements a few days later and the security seal was broken. Took items out of box, and it was missing a set of the earbud covers, so I knew it was not a "NEW" set. I emailed them back that the set I received was not new, and I would like new ones as requested. Their reply "As per our Warranty policy, if a product is determined defective within 31 days after the receipt date, a brand new unit is sent as a replacement. However, if more than 31 days have passed since the item was received, we provide a replacement that could be a refurbished unit". If they would of not told me upfront that I would be getting a "NEW" set, I would not of damaged the left earbud which was working fine, and just bought another set of earbuds that were new. Now I do not have my working left earbud, and I will not use the refurbished set, so customer gets screwed! Looking for another brand to order today! Just be honest in your communication, and all would of been good!

Best I've had to date. In conjunction with an EQ app these produce excellent bass response and the high end is crisp. Finally I can get some music like I used to get with a million amp stereo and Macintosh speakers back in the last century. Makes an old hippie feel young.