Napoleon Woodland 27 inch Electric Fireplace Log Set - Black, NEFI27H

If you do not have the capability of using gas to install gas logs, or otherwise do not want gas logs, these electric logs are a really great option. The LED simulated ember glow and flames are really quite realistic looking, and can be turned on with or without turning on the electric heat. No, the electric heat will not even come close to the heat output of a good set of gas logs, (think, output similar to a portable electric space heater) but this electric log set is a great way to get close to the ambience of a log fire, with some heat as well. Also, this electric log set can be installed in a fireplace or virtually anywhere else. I was doubtful when ordering it, but am well pleased with the product. Everyone that has seen it is also impressed. I ordered it for my mother who has a log fireplace with no gas access in her house. She had been regretting that she had no gas to install gas logs, so we gave this a try and are not disappointed.

I am still not sure that I installed it correctly because it is not very bright and it is on the highest flame setting. My picture is deceiving because I was very close to the fireplace and I added 3 bright tea lights, 2 orange and 1 blue for extra light and effects. In reality it is nowhere near that bright. For the price I shouldn't have to fix the brightness issue. I replaced a vented log set so I realize and am not comparing apples to apples but am also not sending energy up the chimney and wasting it which is important to me. The set looks realistic & works for what I need as I didn't want to use gas or wood in this realmasonry fireplace/chimney. My main complaint is that they need to add more LEDs to make it brighter because in my case I have a large viewing area which is nice and is something you don't get in most gas inserts and I'd like to been able to really highlight it more with a blazing effect that I can control. It would have been nice to have labeled the logs for placement & the directions were not very helpful. I had to look at pictures of it to figure out how it goes, but it really wasn't that difficult. The grate is plastic and at first mine looked like it was broken or coming apart but once assembled you cant tell. I think it could have been improved for a better value, but if you look at what is available with heat this set is about the best you can get. The effect is more subtle and it is growing on me. The first picture shows additional lighting and the second on the right is without any additional lighting. Both pictures were taken during the daylight.

I purchased this unit for a customer. When we went to install the unit the light was extremely dim the logs were broken and our customer was very unsatisfied. I contacted this seller to return the item since our customer was not satisfied with this and no longer wanted to go with this unit. They would not let me return the item and said I needed to go through Neapolitan. I tried that and Neapolitan told me that I needed to go through the original seller. So I yet again tried and they told me since it is past 30 days there is nothing they cant do for me. Now I am out 800$ for this horrible product. Would not recommend anyone to buy from this seller!!

Love the way it looks but 2 of the pieces came chipped. And as this is my second one to order, the first didn't work at all, I didn't feel like having to box it all back up and return. So I taped it together.

We are very satisfied with our electric log set; it fit well in our space. The appearance of flames bouncing off the back wall is much more realistic to me than having a glass 'halo' around the logs, like some do. I feel you would notice that 'halo' all the time, when utilizing the logs and when not. One of the logs was broken and we had to repair it, but the overall effect is really nice!

The media could not be loaded. First off, I've been extremely pleased with the electric log set. It was easy to set up, it looks great and I've used it every day since I got it. I do want to point out, though, that the photo in this listing is not the 18" model. The 18" model does not have glowing embers below it. It did come with a bag of rocks that you can put in front of it, but they're loose and my fireplace doesn't have room for them, so I never took them out of the bag.Anyway, otherwise pleased with the product.

Is not a large fire, more like the end of the evening. The logs are simmering and a lot of embers. The flame is very realalistic and we are very pleased with the logs. Can't figure out how to regulate the temperature and can't find any one to help at the company. We enjoy the fireplace in the evening and would recommend it.

The media could not be loaded. Expected a lot from this based on reviews and the price. My fire place was put out service and thought this would be a great in between repairing the fireplace. The flame effects aren’t close to realistic (triangle flames) and the flames are all yellow no red or orange the ember bed is a joke. You can’t see that unless you stand right on top of it. The only glowing of the the logs are dead center. And you can see the mechanism in the center going around in a circle. When i painted the back of the fireplace ( couldn’t see any of the flame on the back wall unless the lights were out in the room) it really enhanced what I am stating. I bought a $130.00 Style electric log set from Lowes and was totally impressed. I would check that out before buying this set. ( was going to include video but they only allow one) The seller was great! The product not so much save your money.