Why no medium sized door? Your two choices are huge and tiny...

Thank you for your question! We do not offer a medium size door as dogs that cannot fit through the small door are able to easily use the large door. The large is compatible for a much larger range of dog sizes, so there is no need for a medium size for this door.

I have 6 dogs can you program more than 5

Hi Tamara, this door can only be programmed to 5 dogs max. You may want to consider this door : http://www.amazon.com/PetSafe-Passport-Pet-Door-PPA00-13796/dp/B00VSB2LD4/ref=sr_1_4?ie=UTF8&qid=1462206552&sr=8-4&keywords=passport+door

Will this keep out other pests such as mice?

Thank you for your question! When set into Automatic Mode, the door will remain locked until it detects that one of the SmartKeys has come into range of its signal, at which point it will unlock so that the flap can swing freely; after the key has left the door's range, it will then slide back into its locked position. While in the locked position, the door will be sealed off in order to prevent any critters from sneaking through it.

I want this for my cat. The concern I have is about the collar falling off. Have you had this happen or not?

We use it for our dogs and we haven't had no problem with their collars coming off. but if the cat does get hung up in the tree theirs will come off so they wouldn't be able to get back in if they lose their collar.

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PetSafe Electronic Pet Door, Small

Product ID: 2465450

Details

Brand
PetSafe
Color
White
Material
Metal Wood
Mattress Thickness
2 Inches
Size
Small

📶3 ft adjustable sensor range

🔋Battery operated, cordless freedom

🔒Selective programmable locking

HK$1688

Duties & taxes included

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Description

🐾 Unlock freedom, lock out worry — smart pet access made simple!

MULTI PET FRIENDLY - Supports up to 5 smart keys, perfect for busy households with multiple furry friends.
TRUSTED DURABILITY - Crafted from metal and wood with a 1-year warranty from a global leader in pet safety innovation.
EFFORTLESS AUTOMATION - Automatic door unlocks as your pet approaches and locks immediately after passage to keep unwanted critters out.
FLEXIBLE INSTALLATION - Fits interior and exterior doors with optional wall kit, adapting seamlessly to your home’s style.
TAILORED ACCESS CONTROL - Only pets with the smart collar key can enter or exit, ensuring ultimate security and peace of mind.

The PetSafe Electronic Dog and Cat Door is a smart, programmable pet door designed for small pets up to 15 lbs. It uses a waterproof collar sensor key to grant selective access, automatically unlocking within a 3-foot range and locking after use. Battery operated and easy to install on doors or walls, it supports up to 5 pets and offers reliable security and convenience backed by PetSafe’s trusted brand legacy.

Specifications

ASIN	B000WJ0IFQ
ASIN	B000WJ0IFQ
Batteries	1 Lithium Metal batteries required. (included)
Best Sellers Rank	#14,839 in Pet Supplies ( See Top 100 in Pet Supplies ) #35 in Dog Doors
Brand Name	PetSafe
Closure Type	Lock
Color	White
Customer Reviews	3.8 3.8 out of 5 stars (4,396)
Date First Available	June 8, 2005
Department	Pet Supplies
Dog Breed Size	Small
Frame Material	Metal
Included Components	Hardware pack with screws and plugs 1 SmartKey™ Cutting template Product manual
Is Discontinued By Manufacturer	No
Item Type Name	PetSafe Electronic Pet Door - Collar Activated Dog and Cat Door - Large Door with Electronic Pet Key
Item Weight	16 ounces
Item model number	PPA11-10711
Manufacturer	Radio Systems Corporation
Manufacturer	Radio Systems Corporation
Manufacturer Part Number	PPA11-10711
Manufacturer Warranty Description	1 year manufacturer.
Material Type	Metal, Wood
Maximum Compatible Thickness	2 Inches
Minimum Compatible Thickness	1.5 Inches
Model Number	PPA11-10711
Pet Type	Cat, Dog
Product Dimensions	3.26 x 9.37 x 17.79 inches; 1 Pounds
Size	Small
Target Audience	Cats
UPC	729849107113
Unit Count	1.0 Count
Weight Capacity Maximum	15 Pounds

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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HK$1688

Duties & taxes included

In stock

Sold byAmazon Hong KongDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Hong Kong.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Meera L.

Smooth transaction and product arrived in perfect condition.

3 weeks ago

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Customer service was outstanding when I had questions about the product.

2 days ago

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