My rain cove is missing, did any one else have this issue?

I have received the rain cover in the box. If it is not there then you should ask for the replacement.

For how long is the warranty?

Mines bent where the handles are, and the foot rest as snapped not had it 6 month.

Shopper Neo Ii | Desertcart Hong Kong

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

HK$5545

Duties & taxes included

In stock

Sold byAmazon Hong KongDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Hong Kong.

Secure transaction

Description

🛒 Glide through city life with style and ease!

SAFETY YOU CAN TRUST - 5-point harness, bumper bar, and EN 1888 certification keep your little one secure on every adventure.
SMART STORAGE SOLUTIONS - Dual snack trays, cup holders, and an XL basket keep essentials organized and within easy reach.
COMPACT TRAVEL FRIENDLY - One-hand fold to a sleek 92 x 54 x 38 cm size—perfect for spontaneous getaways and tight car trunks.
CITY READY MANEUVERABILITY - Effortlessly steer through urban life with puncture-proof swivel wheels and a 103 cm ergonomic handlebar.
ULTIMATE COMFORT FROM DAY ONE - Fully reclining backrest and adjustable footrest ensure your baby’s cozy ride from birth up to 22 kg.

The hauck Shopper Neo II is a lightweight, compact pushchair designed for urban parents who demand convenience and comfort. Weighing just 7.9 kg, it features puncture-proof swivel wheels, a fully reclining seat suitable from birth to 22 kg, and multiple storage options including snack trays and a large basket. Its one-hand folding mechanism and safety-certified design make it the ultimate travel companion for busy families.

Specifications

ASIN	B08J4WTGVD
Age Range Description	Baby
Age range (description)	Baby
Back Wheel Diameter	17.5 Centimetres
Basket Weight Capacity Maximum	12.5 Kilograms
Best Sellers Rank	17,770 in Baby Products ( See Top 100 in Baby Products ) 108 in Pushchairs
Brand	hauck
Brand Name	hauck
Built-in Light	No
Canopy Material	polyester
Car Seat Weight	7.95 Kilograms
Colour	Grey
Country Of Origin	China
Customer Reviews	3.9 out of 5 stars 5,202 Reviews
Fabric Type	100 polyester
Folded Size	92 x 54 x 38 cm
Frame Color	Grey
Frame Material	Alloy Steel
Frame material	Alloy Steel
Front Wheel Diameter	17.5 Centimetres
Harness Feature	Five points
Harness Type	5 Point
Harness type	5 Point
Has Stroller Brake System	No
Included Components	'shopping_basket, Practical bottle tray, two accessories trays'
Installation Type	Collapsible
Is Car Seat Compatible	No
Item Dimensions L x W x H	92L x 54W x 106H centimetres
Item Type Name	Shopper Neo II
Item Weight	7.8 Kilograms
Manufacturer	Hauck UK Ltd
Manufacturer Part Number	149164
Manufacturer Warranty Description	1 Year Manufacturer
Material	Polyester
Material Type	Polyester
Maximum Weight Recommendation	22 Kilograms
Model Number	149164
Number of Cup Holders	4
Number of Wheels	3
Product Care Instructions	Machine wash cold and air dry
Rear Facing Minimum Weight	5 Kilograms
Rear Facing Stroller Maximum Height	113 Centimetres
Seat Material Type	polyester
Seating Capacity	1
Special Features	Lightweight, Storage Basket, Cup Holder, Snack tray, Swivel Wheels
Specification Met	EN 1888
Stroller Seat Weight	4 Kilograms
Stroller Type	Umbrella Stroller
Tire Material	Rubber
Unit Count	1 Piece

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Reema J.

Perfect platform for hard-to-find items. Delivery was prompt.

1 month ago

Khalid Z.

Great experience from order to delivery. Highly recommended!

1 week ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.