--- product_id: 274621437 title: "MaxHeat Pad 14\" x 14\"" brand: "thermophore" price: "HK$924" currency: HKD in_stock: true reviews_count: 5 category: "Thermophore" url: https://www.desertcart.hk/products/274621437-maxheat-pad-14-x-14 store_origin: HK region: Hong Kong --- # Up to 180°F max heat Machine washable, moisture-absorbing cover 25-min auto shut-off timer MaxHeat Pad 14" x 14" **Brand:** thermophore **Price:** HK$924 **Availability:** ✅ In Stock ## Summary > 🔥 Elevate your self-care game with deep, drug-free heat therapy! ## Quick Answers - **What is this?** MaxHeat Pad 14" x 14" by thermophore - **How much does it cost?** HK$924 with free shipping - **Is it available?** Yes, in stock and ready to ship - **Where can I buy it?** [www.desertcart.hk](https://www.desertcart.hk/products/274621437-maxheat-pad-14-x-14) ## Best For - thermophore enthusiasts ## Why This Product - Trusted thermophore brand quality - Free international shipping included - Worldwide delivery with tracking - 15-day hassle-free returns ## Key Features - • **Smart Safety Auto-Off:** Built-in 25-minute timer ensures worry-free use, automatically shutting off for your peace of mind. - • **Easy-Care Removable Cover:** Non-shedding, moisture-absorbing fabric cover is machine washable for effortless maintenance. - • **Deep Penetrating Moist Heat:** Experience drug-free relief that targets muscles, joints, and cramps with soothing moist heat. - • **Travel-Ready Compact Design:** Perfectly sized at 14" x 14" for targeted relief on shoulders, knees, hips, or on-the-go convenience. - • **Customizable Comfort Settings:** Three temperature levels let you tailor your therapy from gentle warmth to intense heat up to 180°F. ## Overview The Thermophore MaxHeat Pad (14" x 14") delivers intense, moist heat therapy with up to 180°F temperature and a 25-minute auto shut-off for safe, effective pain relief. Its pliable, weighted design maximizes body contact, ideal for neck, back, joints, and cramps. Featuring a machine-washable, moisture-absorbing cover, this compact heating pad offers customizable comfort with three heat settings, making it a trusted, drug-free solution for chronic and acute pain management. ## Description The Thermophore brand is owned by the Battle Creek Equipment Company where we take a great deal of pride in manufacturing the majority of our products right here in the USA. And as a family-owned business, we have been doing so for over eighty-five years! We focus on offering the best hot and cold therapy products possible & providing REAL drug-free pain relief solutions. To make sure we do this right, we stick to our manufacturing and use a world class third party fulfillment company to manage your order and ship it to you quickly and efficiently. Thermophore brand heating pads can offer you the pain relief you need without having to take any pain medications! Try "moist heat application" from our Thermophore Automatic Moist Heat Pack to soothe those tired and sore muscle groups or to relieve chronic pain from arthritis and other afflictions. What is Thermophore Deep-Heat Therapy? Soothing, comforting intense moist heat therapy for pain. It's such a basic idea, well-known and trusted through the ages, that we often forget how fabulous it can feel to heat up those sore, aching muscles and joints. Even medical professionals can get so busy they don't think to mention using moist heat to relieve your pain. But Thermophore Deep-Heat products are designed to deliver the kind of intense, moist heat that can penetrate deeply to bring REAL relief from pain, muscle cramps and stiffness for hours. Think your pain is too much for such a simple remedy? We've heard that before. Try a Thermophore product - let us amaze you. Designed for small areas such as a shoulder, knee or part of the abdomen. Perfect fit for the back or hip. Our smaller, more petite users and many customers prefer this size to take along when they travel. Our user-friendly Constant-Comfort™ Switch automatically shuts off in 25 minutes and has 3 temperature settings; Low, Medium and High Intense moist heat. Review: 7/04/2012 UPDATE -- Well, after my 2nd purchased replacement broke in 6 mos (they are the best on the market and I need and use them regularly)-- I decided to call Battle Creek to let them know how bad the problems. The customer rep answering the phone said she was new and was in the process of getting things underway. When I told her of my purchases and my experience -- gave her the dates of purchase on desertcart -- she said that this was just awful and she immediately shipped out two new replacements. In the interim, I had already ordered the larger (longer) one as my current problems need heat spread over a large range. Very recently, I spilled some chocolate on the cover and had my assistant who does my laundry wash it (as I always have) in cold water. However, she did not understand that when you need to wash something in cold water, you don't put it in the dryer afterwards. :-\ She did, it shrunk and didn't cover about 1/5 of the heating pad. I tried to use it that way but it didn't work as I needed it. I emailed this same new rep and asked if I could purchase a new cover -- explaining the fault on my end for the problems. She emailed back that she was sending me. gratis, a replacement cover for the longer pad. I think there is a new commitment to honor the warranty, the rep seems convinced that there is a real problem here -- she postulated a variety of causes and I proposed some different ways of honoring the warranty that would be an improvement. She said that she would be discussing these with management. ***So right now*** -- because the product is sooo excellent that I was willing to buy a new one every six months despite the failures -- I would say it is worth the gamble to buy the product you like. I've raised my rating from 1 star to 3 stars. I cannot comment yet on whether there are any changes in how long the item will work because I;ve only had the latest one a couple of months. But given the new attitude towards honoring the warranty -- I am not concerned. But if things improve, I will be coming back to change the rating again. ************I leave below the original history of my reports on the product.************************** UPDATE: desertcart reimbursed me when manufacturer wouldn't honor warranty -- so I bought a replacement with the old style manual switch -- figuring the new auto-switch might have caused the item to stop working after 6 months. Well, I am lying here in bed with the replacement unit which just abruptly stopped working -- again just about precisely 6 months after purchase -- just like the previous one. As indicate in my initial review below -- my first Thermaphore lasted 7 years. Now I have purchased two in a row -- each of which lasted 6 months with the manufacturer not honoring the warranty. Read what happened on the first go around. And I see that others recently have had the same experience. Clearly Thermaphore has gone to seed and able to dupe its customers who believe it is the same quality from years gone by. Please! Please! -- do not buy this product! Send a message to Thermaphore -- they cannot capitalize on their good name at the expense of consumers while they turn that name into mud. Put Thermaphore out of business! Don't buy their products! No wonder there is so much overt outrage being expressed at big business and its greed. It's been a long time coming. I can't believe that I am on that band-wagon now. _______ I purchased the 14x14 autoswitch Thermophore on November 8, 2010. It was my second one. The first one was not the auto-switch but the older style regular switch purchase 7 years earlier. I replaced it because the switch lever (that turned on and off the heating pad) had popped out of its "socket" and when pushed back in would not stay there. The pad itself worked just fine. It was almost certainly my fault that the switch lever popped out as I use it while in bed and I could have easily rolled on it when asleep. (The switch lever is designed to only keep the pad only when you hold the switch lever down. So if you fall asleep -- as I often do -- the switch lever pops up automatically and turns on the heating pad. The first pad was absolutely wonderful. It created moist heat -- something I need for my back which occasionally gets bulging discs. (Once one disc actually herniated.) I am a woman and for many years lifted weights (not the cause of the disc problems) and occasionally would strain something and when I needed to alternate hot and cold, this was the item I would used for moist heat. In the last couple of years, I have not been able to workout and have begun to develop arthritis in various parts of my body. I use the heating pad almost nightly. So when the switch on the first one broke, I was happy to order a new one. I saw that now Thermophore had an autoswitch version -- so I ordered that -- and loved that feature. SO WHAT HAPPENED!? As I said, I ordered the new one with auto-switch on November 8, 2010. I use it almost nightly. Last night I was using it and right in the middle of heating the heating mechanism stopped working. The autoswitch still said ON but the heating element inside the pad was not heating. This was slightly over 5 months and therefore 6 weeks past the return window for defective merchandise. desertcart said to call the manufacturer as the item had a year warranty and was covered. desertcart gave me the phone #. I called and this is what the manufacturer said: a.I needed to return the item ***at my own expense and effort*** -- find packaging to put it in and so forth. b. Upon receipt, they would look at it and decide whether its failure was due to a defect. (It obviously was as it stopped working right in the middle of a heating cycle.) c. Then if they so deemed it was a defect, they would send out a replacement by the cheapest and slowest method possible. d. Even if they found it defective, they would NOT reimburse me for my shipping expense. Since the shipping expense for me (UPS) would be over 25% of the original purchase price, that was a little preposterous. As I need to use it nightly, I could not go without a heating pad for the 4-6 weeks process that this could take. Which meant I would have to order another one immediately and perhaps I would end up with 2 because Thermophore would deem the first one defective. I explained this to the Thermophore representative and she said, basically, "tough", *that was the manufacturer's warranty. I told them I would file a complaint with desertcart-- and again, she didn't care and basically said again "tough." I am a long time desertcart customer (over 10 years) and I buy everything I can through them. desertcart offered to take care of the matter for me and arranged for me to get a replacement at minimal extra cost (as the price had gone up since I purchased it.) I decided not to go with the autoswitch this time -- hoping that that was the cause of the defect -- but it is not clear. If this was not such a great pad -- and all the positive reviews are correct -- the complaints, though valid, are from individuals who had a different idea as to what the heating pad could do -- not that the heating pad did not work superbly. Manufacturers are increasingly producing cheaper and lower quality versions of their products that break down rapidly and the manufacturer imposes conditions on their warranty that do everything to deter the customer from actually exercising their warranty right. Though my time is worth much more than the time to post these explanations (I am an attorney) and certainly more than what I have to do to get my warranty honored, I have decided to make it a campaign to publicize the behavior of manufacturers who exploit the online market in the way they that they do. My hope is that others will follow suit and will force manufacturers to clean up their act or go out of business. I consider these actions an important public service. So Thermophore -- take a look at this incident and see what you ought to do to change this kind of customer experience. Your reputation is on the line -- and thus -- so is your business' viability. Review: I can’t sleep without it. Way better than a regular heating pad. Uses deep moist heat that penetrates the muscles and bone. However keep in mind that this is a small size. ## Features - You will receive (1) Thermophore MaxHEAT Moist Heating Pad, Medium Size 14" x 14" - UNMATCHED PAIN RELIEF – The weighted heating pad is pliable, designed to maximize contact with the body. Drug free pain relief, great for: neck, shoulder, back, hip, leg, knee, muscles, chest congestion, period and menstrual cramps. Also, great when used with Fascia Blaster. - MACHINE WASHABLE COVER – The specially blended, removable cover absorbs moisture from the air, is washable and non-shedding. No additional water or wet towel needed for moist heat. - CONSTANT-COMFORT - Three-temperature comfort switch (max temperature up to 180°F) with automatic 25-minute auto-off timer. Recommended application time: 15 - 20 minutes at a time. - Thermophore heating pads provide the ultimate comfort and pain relief. - Moist heat - Heats fast - Cleans easily ## Technical Specifications | Specification | Value | |---------------|-------| | ASIN | B000FGRSWW | | ASIN | B000FGRSWW | | Additional Features | Automatic Shut Off, Timer | | Best Sellers Rank | #148,777 in Health ( See Top 100 in Health ) #761 in Heating Pads | | Brand Name | Thermophore | | Color | White | | Customer Reviews | 4.3 4.3 out of 5 stars (636) | | Customer reviews | 4.3 4.3 out of 5 stars (636) | | Global Trade Identification Number | 00040337001561 | | Is Discontinued By Manufacturer | No | | Item Dimensions | 40.6 x 22.9 x 7.6 centimeters | | Item Weight | 2 Pounds | | Item model number | 156 | | Manufacturer | Inventory Management Services | | Manufacturer | Inventory Management Services | | Material Type | Fabric | | Number of settings | 3 | | Product Dimensions | 40.64 x 22.86 x 7.62 cm; 907.18 g | | UPC | 040337001561 | | Unit Count | 1 Count | ## Product Details - **Brand:** Thermophore - **Colour:** White - **Item weight:** 907 g - **Material:** Fabric - **Special features:** Automatic Shut Off, Timer ## Images ![MaxHeat Pad 14" x 14" - Image 1](https://m.media-amazon.com/images/I/61CX0K23UgL.jpg) ## Customer Reviews ### ⭐⭐⭐⭐⭐ Review *by J***A on 29 April 2011* 7/04/2012 UPDATE -- Well, after my 2nd purchased replacement broke in 6 mos (they are the best on the market and I need and use them regularly)-- I decided to call Battle Creek to let them know how bad the problems. The customer rep answering the phone said she was new and was in the process of getting things underway. When I told her of my purchases and my experience -- gave her the dates of purchase on Amazon -- she said that this was just awful and she immediately shipped out two new replacements. In the interim, I had already ordered the larger (longer) one as my current problems need heat spread over a large range. Very recently, I spilled some chocolate on the cover and had my assistant who does my laundry wash it (as I always have) in cold water. However, she did not understand that when you need to wash something in cold water, you don't put it in the dryer afterwards. :-\ She did, it shrunk and didn't cover about 1/5 of the heating pad. I tried to use it that way but it didn't work as I needed it. I emailed this same new rep and asked if I could purchase a new cover -- explaining the fault on my end for the problems. She emailed back that she was sending me. gratis, a replacement cover for the longer pad. I think there is a new commitment to honor the warranty, the rep seems convinced that there is a real problem here -- she postulated a variety of causes and I proposed some different ways of honoring the warranty that would be an improvement. She said that she would be discussing these with management. ***So right now*** -- because the product is sooo excellent that I was willing to buy a new one every six months despite the failures -- I would say it is worth the gamble to buy the product you like. I've raised my rating from 1 star to 3 stars. I cannot comment yet on whether there are any changes in how long the item will work because I;ve only had the latest one a couple of months. But given the new attitude towards honoring the warranty -- I am not concerned. But if things improve, I will be coming back to change the rating again. ************I leave below the original history of my reports on the product.************************** UPDATE: Amazon reimbursed me when manufacturer wouldn't honor warranty -- so I bought a replacement with the old style manual switch -- figuring the new auto-switch might have caused the item to stop working after 6 months. Well, I am lying here in bed with the replacement unit which just abruptly stopped working -- again just about precisely 6 months after purchase -- just like the previous one. As indicate in my initial review below -- my first Thermaphore lasted 7 years. Now I have purchased two in a row -- each of which lasted 6 months with the manufacturer not honoring the warranty. Read what happened on the first go around. And I see that others recently have had the same experience. Clearly Thermaphore has gone to seed and able to dupe its customers who believe it is the same quality from years gone by. Please! Please! -- do not buy this product! Send a message to Thermaphore -- they cannot capitalize on their good name at the expense of consumers while they turn that name into mud. Put Thermaphore out of business! Don't buy their products! No wonder there is so much overt outrage being expressed at big business and its greed. It's been a long time coming. I can't believe that I am on that band-wagon now. _______ I purchased the 14x14 autoswitch Thermophore on November 8, 2010. It was my second one. The first one was not the auto-switch but the older style regular switch purchase 7 years earlier. I replaced it because the switch lever (that turned on and off the heating pad) had popped out of its "socket" and when pushed back in would not stay there. The pad itself worked just fine. It was almost certainly my fault that the switch lever popped out as I use it while in bed and I could have easily rolled on it when asleep. (The switch lever is designed to only keep the pad only when you hold the switch lever down. So if you fall asleep -- as I often do -- the switch lever pops up automatically and turns on the heating pad. The first pad was absolutely wonderful. It created moist heat -- something I need for my back which occasionally gets bulging discs. (Once one disc actually herniated.) I am a woman and for many years lifted weights (not the cause of the disc problems) and occasionally would strain something and when I needed to alternate hot and cold, this was the item I would used for moist heat. In the last couple of years, I have not been able to workout and have begun to develop arthritis in various parts of my body. I use the heating pad almost nightly. So when the switch on the first one broke, I was happy to order a new one. I saw that now Thermophore had an autoswitch version -- so I ordered that -- and loved that feature. SO WHAT HAPPENED!? As I said, I ordered the new one with auto-switch on November 8, 2010. I use it almost nightly. Last night I was using it and right in the middle of heating the heating mechanism stopped working. The autoswitch still said ON but the heating element inside the pad was not heating. This was slightly over 5 months and therefore 6 weeks past the return window for defective merchandise. Amazon said to call the manufacturer as the item had a year warranty and was covered. Amazon gave me the phone #. I called and this is what the manufacturer said: a.I needed to return the item ***at my own expense and effort*** -- find packaging to put it in and so forth. b. Upon receipt, they would look at it and decide whether its failure was due to a defect. (It obviously was as it stopped working right in the middle of a heating cycle.) c. Then if they so deemed it was a defect, they would send out a replacement by the cheapest and slowest method possible. d. Even if they found it defective, they would NOT reimburse me for my shipping expense. Since the shipping expense for me (UPS) would be over 25% of the original purchase price, that was a little preposterous. As I need to use it nightly, I could not go without a heating pad for the 4-6 weeks process that this could take. Which meant I would have to order another one immediately and perhaps I would end up with 2 because Thermophore would deem the first one defective. I explained this to the Thermophore representative and she said, basically, "tough", *that was the manufacturer's warranty. I told them I would file a complaint with Amazon-- and again, she didn't care and basically said again "tough." I am a long time Amazon customer (over 10 years) and I buy everything I can through them. Amazon offered to take care of the matter for me and arranged for me to get a replacement at minimal extra cost (as the price had gone up since I purchased it.) I decided not to go with the autoswitch this time -- hoping that that was the cause of the defect -- but it is not clear. If this was not such a great pad -- and all the positive reviews are correct -- the complaints, though valid, are from individuals who had a different idea as to what the heating pad could do -- not that the heating pad did not work superbly. Manufacturers are increasingly producing cheaper and lower quality versions of their products that break down rapidly and the manufacturer imposes conditions on their warranty that do everything to deter the customer from actually exercising their warranty right. Though my time is worth much more than the time to post these explanations (I am an attorney) and certainly more than what I have to do to get my warranty honored, I have decided to make it a campaign to publicize the behavior of manufacturers who exploit the online market in the way they that they do. My hope is that others will follow suit and will force manufacturers to clean up their act or go out of business. I consider these actions an important public service. So Thermophore -- take a look at this incident and see what you ought to do to change this kind of customer experience. Your reputation is on the line -- and thus -- so is your business' viability. ### ⭐⭐⭐⭐⭐ Review *by S***E on 2 December 2025* I can’t sleep without it. Way better than a regular heating pad. Uses deep moist heat that penetrates the muscles and bone. However keep in mind that this is a small size. ### ⭐⭐⭐⭐⭐ Review *by K***T on 18 March 2026* Works great. Produces the damp heat just as it says. Warms fast and times itself off every 25 minutes. High heat is very warm but medium is very comfortable. ## Frequently Bought Together - Thermophore MaxHeat Pad 14" x 14" - Thermophore MaxHeat Arthritis Pad Moist Heating Pad Size Large 14" x 27" - Model 155 - Thermophore MaxHEAT Automatic Moist Heat Pack - Large Coverage Model #155 for Deep, Soothing Pain Relief --- ## Why Shop on Desertcart? - 🛒 **Trusted by 1.3+ Million Shoppers** — Serving international shoppers since 2016 - 🌍 **Shop Globally** — Access 737+ million products across 21 categories - 💰 **No Hidden Fees** — All customs, duties, and taxes included in the price - 🔄 **15-Day Free Returns** — Hassle-free returns (30 days for PRO members) - 🔒 **Secure Payments** — Trusted payment options with buyer protection - ⭐ **TrustPilot Rated 4.5/5** — Based on 8,000+ happy customer reviews **Shop now:** [https://www.desertcart.hk/products/274621437-maxheat-pad-14-x-14](https://www.desertcart.hk/products/274621437-maxheat-pad-14-x-14) --- *Product available on Desertcart Hong Kong* *Store origin: HK* *Last updated: 2026-04-23*