Eccotemp CEL10-30 Outdoor Portable Tankless Water Heater, White, 30 Mbar

I use this for a campsite shower and it works very nicely. The water is hot and the flow rate is good; it is nearly as good as a shower in a typical home.You need a good pump to supply 10L/minute at 3bar. I used a Whale pump I bought from a chandlers. You also need an expansion tank to smooth the pressure between the pump and the shower, otherwise the pump will cut out at 3bar, then the shower will cut out, then the pump will start again, and so on.This water heater can heat the water nicely for a shower, even on the highest flow rate setting. I tend to turn the flow rate down a bit so as not to use too much water, and in that case the temperature setting also needs to only be around 1/2 to 2/3 of the way up.It ignites when turned on with a sparker run from batteries. I can leave the gas, pump and heater all turned on when I am camping, and then taking a shower only consists of turning on my shower head to let the water flow. It will quickly start running how. When I switch off the shower heat, the pump and gas all fall back to a standby state.This needs a small chimney to work properly otherwise a gust of wind can put it out. There is a chimney that can be bough specifically for this kit but it is hard to get hold of. I went to a stove/fireplace merchants and bough a small section of gas boiler flue with a raincap and a mounting bracket and it was fairly easy to set that up.

Does exactly what it's supposed to :)

Really pleased with unit .it really does work and would recommend to anyone

perfect

Great gadget delivery very fast, very helpful Thank you

Great bit of kit! Gives loads of hot water and easy to use

OK, where do I start. There's so much to say, but I need to keep this brief and readable.- Purchased product, gave a quick test, put product away for a few weeks whilst installing decking project.- Past return date, installed outdoor shower. Product intermittently ignited resulting in spells of hot water, lost flame, cold water and a restart required.- Troubleshooted using the manual, exhausted all ideas, needed to use webchat for US helpdesk. These guys had me removing the cover, snipping/bypassing wires etc. All more than I'd expect as a consumer. Turns out unit wasn't getting enough air, so leaving the cover off gave almost flawless performance. Returning to amazon meant a refund and then repurchasing at a far higher price from an alternative seller (mine was cheap!).- Decided to keep it with a 25% discount from amazon. Couple of weeks later and unit failed entirely.- Contacted eccotemp support hoping for the best. Had literally hours of useless troubleshooting, pointless emails which asked the same questions as they'd already asked (in the current conversation). Became irate, product was broken and couldn't return, and support was becoming a massive waste of time.- Told them I'd wasted my money and would never buy again, and was leaving appropriately poor review, and told then I'd trashed the product,- Support then offered to send me a replacement regardless. Happy days!! But it would take 2-3 months from the US. I suggested I could get it from a UK seller (eccotempuk.com). They finally agreed. Also agreed to allow me to pay more in order to receive a L10 instead.- Thus follows weeks of emails, most of which were entirely ignored, eventually asking me to troubleshoot the item again which I'd already told them had been trashed.- Escalated the complaint after speaking to eccotempuk who were extremely helpful. Copied CEO of company and a few of the higher managers. -- Continued to get messed about.- Accidentally got copied in to an internal email which referred to me in a very negative, very unprofessional way, from one of the senior members of the company telling one of the other guys to, essentially, tell me to stick it.- Sent another email expressing my anger and wanting the solution they'd promised me, regardless of their rudeness. After all, I'd thrown money away and they had already promised to rectify.- Given some bollocks about how important customer service was to them, and how the email wasn't meant for me, it was about 'something else'. Which was clearly a lie. Offered to take payment of $100, contact uk branch and have the L10 shipped to me. This was on condition I deleted my previous amazon review (which I did).- Paid $100- Days passed, UK branch heard nothing, I heard nothing. UK branch full of apologies. Couldn't believe how shocking the service was (they were copied in on all of my communication to US).- Had multiple emails ignored, calls ignored. Finally had a reply saying they were "waiting for confirmation".- Spoke to UK branch again. Basically, US branch were trying to purchase a L10 from her at a reduced price to have her send it to me!- Sent another email telling them that I wanted an update. Ignored again.- Sent another email saying I'd paid them $100, they'd agreed to send me an item, and I knew they were deliberately delaying it because they were trying to get a cheaper one from the uk seller. Told them they needed to stick to their side of the bargain, they'd have until close of play today to transfer the funds to uk seller (as promised) so they could in turn send me a new unit. Complained about the horrific customer service, and confirmed I'd be re-writing my review (which you are now reading!) and I'd share the entire mess all over social media and camping forums. All I wanted was what they'd agreed to!- Got an email back saying they'd chose to refund the $100 I'd paid on top, and wished me luck but they couldn't help.Robbing, lying, unprofessional bunch of jokers. Never been subjected to this much unprofessionalism and aggrivation in my life. Strung me along for almost one month, taking a $100 payment from my account for an 'upgrade', then ignored me for days before deciding they didn't actually want to honour our agreement and instead lied a bit more and refunded my money (although I haven't seen the cash re-appear yet, it has been a few hours though).Total scum, and worthless product. Beware.

Brilliant. Bought this for washing large long haired dogs outside. It does exactly what it should, is really easy to set up and use and best of all the dogs really enjoy bath time now. The only very slight negative is to get the pressure up I will have to buy a pump.