Does this seller package the pre-packaged box in another box with sufficient packing materials to avoid damage?

We just received a Dodge Charger in the Dodge Charger box but with the Cadillac label on the back. We purchased the Cadillac however. Now I need to figure out how to contact the seller and exchange it for the correct item:(

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🎉 Drive into the holidays with style!

PERFECT FOR COLLECTORS - Dated 2021, it’s the first in 'The Car's the Star' series—don’t miss out!
REV UP YOUR HOLIDAY SPIRIT - This sleek 1970 Dodge Charger is a must-have for any 'Fast and Furious' fan.
GIFT IT FLAUNT IT LOVE IT - Pre-packaged for easy gifting, this ornament is ready to impress your loved ones.
TURN HEADS NOT JUST WHEELS - With functional wheels, this ornament adds a dynamic touch to your tree.
ICONIC DESIGN TIMELESS APPEAL - Crafted by Rodney Gentry, this ornament captures the essence of automotive excellence.

The Hallmark Keepsake Christmas Ornament 2021 features a die-cast metal 1970 Dodge Charger from 'The Fast and the Furious' series. With turning wheels and a sleek design, this ornament is the first in 'The Car's the Star' series, making it a perfect gift for fans and collectors alike. Measuring 1.5" W x 1.12" H x 3.93" D, it comes pre-packaged for easy gifting and storage.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.