Can we return the product if we chose that we're not satisfied with it?

Yes, I think you can return if not used or defected

How i can stop water cleaning in mobile app??

Water cleaning can not be stopped. If you dont want water cleaning then dont fill water in its compartment.

Can you decide which room to clean at a time?

Yes, when the robot has cleaned all the rooms once, you can save the map and direct the robot to a certain room going forward.

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Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

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TW-R20

Product ID: 337541290

Details

Brand
TW TECKWAVE
Model name
TW-R20
Surface recommendation
Hard & Soft
Special features
pet_hair
Colour
Black

💧Electric water pump mopping

💨4000Pa powerful suction

🗺️Laser-guided intelligent mapping

HK$253

Duties & taxes included

In stock

Sold byAmazon Hong KongDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Hong Kong.

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Description

🚀 Elevate your clean game with smart power and precision!

AUTO RECHARGE RESUME - Never worry about battery life—returns to dock and picks up cleaning exactly where it left off.
PRECISION LASER NAVIGATION - Maps your entire home with Lidar tech for flawless, no-miss cleaning.
SMART ELECTRIC MOP CONTROL - Instantly toggle and adjust water flow remotely for perfect mopping on any surface.
ULTRA STRONG 4000 PA SUCTION - Effortlessly lifts dust, pet hair, and debris from carpets and hard floors alike.
SEAMLESS VOICE INTEGRATION LOCAL SUPPORT - Works with Alexa & Google Home plus UAE-based service for peace of mind.

The TECKWAVE TW-R20 is a cutting-edge laser navigation robot vacuum and mop featuring 4000Pa suction, intelligent Lidar mapping with customizable virtual zones, and an electric water pump for controlled mopping. It offers up to 110 minutes runtime, auto recharge with resume, voice assistant compatibility, and dedicated UAE service support, making it the ultimate smart cleaning companion for modern homes.

Specifications

Brand	TW TECKWAVE
Model Number	TW-R20
Color	Black
Product Dimensions	31 x 31 x 8.5 cm; 3 kg
Capacity	600 Milliliters
Power / Wattage	32 watts
Auto Shutoff	Yes
Number of Speeds	3
Noise Level	50 Decibels
Runtime	1 hour and 50 minutes
Compatible Models	Amazon Echo, Google Home, Smartphones, Tablets
Special Features	charging_station, pet_hair
Item Weight	3 Kilograms

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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