The Grout Pen I received has a dry white tip, is it broken or did I receive the wrong colour?

Tips need to be primed before use, all brand-new Grout Pens have a dry white tip until they are activated.

The tip of my Grout Pen fell out or is worn down, is my pen broken?

Tips are designed to be removable so when a tip becomes worn or damaged it can be taken out and flipped over. If the tip falls out do not worry, simply put it back in and keep working.

Do I need to press down hard while moving the pen along the grout lines?

Pressing hard will damage the tip. It's better to prime the pen by pressing up and down until the ink flows to the tip. Once the tip is fully saturated, lightly move the pen across the grout line.

The colour of the pen cap is not exactly the colour I want

The Grout Pen colour chart is a good representation, please keep in mind that computer screens can display slightly different colour spectrums, it is recommended to do a small test area first if you are not sure about the colour.

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Twin Pack (WINTER GREY) Grout Pen - Designed for restoring tile grout in bathrooms & kitchens

Product ID: 380817789

Details

Brand
RAINBOW CHALK
Item dimensions L x W x H
9.5 x 1.4 x 19
Item weight
25 Grams
Material
Water Based
Style
Cover Up

📏covers up to 120m grout lines

🦠anti-bacterial, mold prevention

🖊️2 pens, extensive coverage

HK$151

Duties & taxes included

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Sold byAmazon Hong KongDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🖌️ Refresh your grout, refresh your space—don’t let dull tiles hold you back!

DUAL PEN POWER - Two precision pens deliver up to 120 meters of flawless 2mm grout coverage—perfect for full kitchen and bathroom refreshes.
MOLD RESISTANT FORMULA - Infused with anti-bacterial agents to keep grout lines fresh and mold-free longer, safeguarding your space.
SLEEK WINTER GREY SHADE - Modern, neutral tone that complements contemporary interiors and elevates your tile aesthetics.
EFFORTLESS GROUT REVIVAL - Transform tired grout lines with a smooth, clean finish that looks brand new.
WATER BASED ECO FRIENDLY - Safe, easy-to-use ink that dries quickly without harsh chemicals—ideal for busy, health-conscious homes.

The Twin Pack Winter Grey Grout Pen by Rainbow Chalk Markers Ltd offers a water-based, anti-bacterial solution to restore and recolor tile grout lines up to 120 meters in length. Designed for kitchens and bathrooms, it provides a clean, mold-resistant finish with two pens in a sleek winter grey shade, combining practicality with modern style.

Specifications

ASIN	B09GG8DXHM
Best Sellers Rank	169,711 in DIY & Tools ( See Top 100 in DIY & Tools ) 390 in Tile Grout
Brand	RAINBOW CHALK MARKERS LTD
Colour	Winter Grey
Compatible Material	Ceramic
Customer Reviews	4.3 4.3 out of 5 stars (243)
Item Dimensions	9.5 x 1.4 x 19 centimetres
Item Form	Pen
Item Weight	25 Grams
Manufacturer	Rainbow Chalk Markers Ltd
Manufacturer Part Number	GP81117/2
Material	Water Based Ink
Model Number	GP81117/2
Number of Items	1
Number of Packs	2
Product Warranty	30 days
Style Name	Cover Up
Surface Recommendation	Tile
Unit Count	14 millilitre
Water Resistance Level	Water Resistant

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HK$151

Duties & taxes included

In stock

Sold byAmazon Hong KongDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Hong Kong.

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TrustScore 4.5 | 7,300+ reviews

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The MOLLE sheath is of exceptional quality. Very happy with my purchase.

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