How many ice packs come with this?

Only one Ice pack. Works ok for the price, but the wrap is not for an adult knee maybe for a child or adult elbow

I will have to try to heat I haven’t used that way yet, but I will.

It doesn’t tell how the heat works? Only to get ice cold. Anyone knows how to use the heat?

On mine it came with a tag. Says to heat for 30 seconds, then 5 seconds more until it's at a temperature you like. I have to say, that takes way too long. Lol, so I upped the extra seconds to 15-20 second intervals and the first at 45-1min. Depending on your microwave power. Hope this helps!

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❄️🔥 Pump up your knee care game — relief that moves with you!

DUAL MODE THERAPY - Seamlessly switch between hot and cold treatments to reduce inflammation and soothe pain.
RISK FREE WELLNESS - Backed by a 2-year warranty and UK family-run support for your peace of mind.
PUMP UP YOUR RECOVERY - Adjust compression on-the-go with the included hand pump for personalized comfort.
PRECISION 360 RELIEF - Ergonomic, stretchy straps deliver full knee coverage for optimal pain management.
FLEXIBLE DURABLE DESIGN - Neoprene brace stays flexible even frozen, with leakproof, reusable gel packs built to last.

The Medcosa Compression Knee Gel Pack combines customizable air compression with hot and cold therapy, delivering 360° targeted relief for knee pain, inflammation, and injury recovery. Featuring flexible neoprene straps and a leakproof, reusable gel pack, it offers durable, sting-free comfort with easy adjustment via a hand pump. Ideal for managing conditions like arthritis, tendonitis, and post-op recovery, it’s supported by a 2-year warranty from a trusted UK family business.

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