Where can I order a replacement canopy for this product

I have tried to order a replacement canopy for this product, and Step2's customer service and replacement parts section are totally inadequate. The company does not provide replacement parts for those things that obviously would eventually need to be replaced...i.e. the canopy for this playtime patio. The company puts out a good product but will lose customers if this situation is not corrected.

Can it be disassembled for storage?

As you assembled it, so can you disassemble it.. The canopy is no problem.. the base is screwed together, so that might be a bit more complicated.. Just keep everything together for the rebuild!!

How does it hold up in windy conditions?

It did perfectly fine with 30mph gusts. It didn't affect it at all. We had a 50-60mph gust too, but I took the top off just in case..its really easy to pop the top off.

All Around Playtime Patio With Canopy

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Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

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HK$15112

Duties & taxes included

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Sold byAmazon Hong KongDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

⛱️ Where imagination meets durability — the ultimate toddler patio playset!

SUN SAFE PLAY ALL DAY - Removable canopy offers flexible shade for outdoor fun or easy indoor storage.
BUILT TO ENDURE GENERATIONS - Double-walled plastic resists chipping, fading, cracking, and peeling for years of use.
EFFORTLESS CLEAN ASSEMBLE - Sanitize easily with household cleaners; adult assembly with included hardware ensures quick setup.
INCLUSIVE DESIGN FOR ALL KIDS - Wheelchair accessible layout encourages social play and development of real-life skills.
ULTIMATE ROLE PLAY EXPERIENCE - Includes a realistic grill, water & sand tables, plus a full 16-piece kitchen accessory set.

The Step2 All Around Playtime Patio with Canopy is a spacious, durable outdoor playhouse designed for toddlers aged 2 to 8. Featuring a removable sun canopy, realistic grill, water and sand tables, and a 16-piece kitchen accessory set, it encourages interactive, inclusive role-play. Built with double-walled plastic for long-lasting use, it’s easy to clean and assemble, making it a top-rated (#4 in Kids' Playhouses) choice for enriching backyard fun.

Specifications

ASIN	B01K1J6Z94
Age Range Description	24 months to 96 months
Best Sellers Rank	#5,638 in Toys & Games ( See Top 100 in Toys & Games ) #4 in Kids' Playhouses
Brand Name	Step2
Customer Reviews	4.7 4.7 out of 5 stars (3,680)
Global Trade Identification Number	00733538874194
Included Components	accessory set, canopy, playhouse
Is Assembly Required	Yes
Item Dimensions	47.5 x 54 x 60 inches
Item Dimensions D x W x H	47.5"D x 47.5"W x 60"H
Item Type Name	Playhouse
Item Weight	20.2 Kilograms
Manufacturer	Step 2 - Streetsboro - DROPSHIP
Manufacturer Maximum Age (MONTHS)	96.0
Manufacturer Minimum Age (MONTHS)	24.0
Manufacturer Part Number	874100
Manufacturer Warranty Description	3-Year Limited Warranty
Material Type	Plastic
Model Number	874199
Number Of Windows	4
Set Name	All Around Playtime Patio with Canopy™ Set
Size	Large
Theme	Outdoor Play
UPC	733538874194

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TrustScore 4.5 | 7,300+ reviews

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Smooth transaction and product arrived in perfect condition.

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HK$15112

Duties & taxes included

In stock

Sold byAmazon Hong KongDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Hong Kong.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ravi S.

I loved the variety of products available. Will definitely shop again.

2 months ago

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

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