SeagateExos X20 20TB Internal Hard Drive - 3.5 Inch Hyperscale SATA 6Gb/s HDD, 7200 RPM, 2.5M MTBF, 512e and 4Kn FastFormat, Low Latency with Enhanced Caching (ST20000NM007D)

So far I have no complaints about this drive. Runs fast, massive storage, decent price and noise issues really aren't anything out of the ordinary.

Running for over a year with some pretty heavy use for a media server. No problems at all, installation was a breeze. It can get a little bit noisy when doing big transfers, but as long as it keeps working, I don't mind the noise.

As expected from Amazon and Seagate, excellent!

Purchased in November 2023 this Seagate EXOS 16TB drive failed after light use as an external backup drive connected via USB 3.2 cable to my lightly used Dell XPS 8960 computer where for maybe four hours a day I do emails and spend time online and process and post my own photographs. In other words I am a home user not generating much data. The drive did a few full backups and then incremental daily backups since late November. For redundancy I used a second 16 TB drive on alternative weeks, a Toshiba X300, that is still working fine. So my Seagate EXOS only worked for three months actual work, doing about 10 minutes backup per day.Last week I was most unhappy when the Seagate stopped doing backups. Windows Computer Management > Disk Storage reported "fatal device hardware error" and could not access the drive... could not read the drive or write to the drive.Last Thursday six days ago I went to the Seagate website warranty page requesting a replacement and today, Wednesday, I received a replacement on my front steps. Very nice, very efficient.However, one huge problem. Seagate is requiring me to return the bad drive without removing confidential data.I just now had an online chat with a very polite support person telling them the drive contains a lot of confidential data and I want to make sure the data cannot be read. I explained it is impossible to use software to erase data on a drive that cannot be read and that I want to drill a hole through the disk to prevent anyone from accessing it. While I cannot access the drive on my computer, a technically skilled person might be able to access it using more advanced techniques or just fixing the hardware error. The person responded saying that drilling the hole will void my warranty. They added that Seagate's procedures and protocols will absolutely prevent anyone from seeing my data. I responded saying I know Seagate to be an honorable and reputable company, but that I know perfectly well procedures and protocols are not always followed.So... I am not at all satisfied with Seagate's warranty procedures. Customers should be allowed to obtain warranty replacement on a failed drive that the customer disables to prevent any access to confidential data. They send the bad drive in purely to provide proof of drive failure.

So far the drive is working great! Installed with zero issues.

Worked

When I worked in a web host and data center nearly 15 years ago, the number one "problem company" we had for drive reliability and RMAs was Seagate. It was 10's of percents worse failure rates than the nearest competitor. It's been a decade since I worked there, and thought "Maybe they've changed, they're still around after all."The first drive I received made a hideous screeching noise and was dead on arrival. The replacement seems to be working fine for now.Oh Seagate, never change.

Replacement for a full10TB drive.Easy to install and configure.Fast but still took the better part of a day and a half to transfer data from my old drive.