Otis Classic304 Stainless Steel Whipped Cream Dispenser, 500ml w/ 3 Decorating Nozzles 4 Injector Tips and 6 Colored Grips - Commercial Grade Quality Made of Food Grade Stainless Steel for Home Chef

It all started with $4 can of Reddi-Wip. We eagerly waited all year for the one week when Hood strawberries are in season. My mother, a certified chef, makes the best strawberry shortcake you've ever had and she insists on real whipped cream from scratch. My complaint is that whipped cream does not hold up well unless it has been stabilized with gelatin or other proteins(yuk). For home(didn't want my mother to know) I bought a can or Reddi-Wip for $4 and it only topped 4 shortcakes before we ran out, leaving me with liquid dregs. This is when I decided to research Whipped cream dispensers. I did a lot of web research before deciding on the Otis Classic whipped cream dispenser. Things I required were that it must be made of Stainless Steel (from stem to stern). I want absolutely no aluminum, reactive metals or chemical coatings coming in contact with our food. I wanted a quality product that will last and not leak the NO2. My intent is to store the cream charged and ready to go in the refrigerator like one would with say, Reddi-Wip. I also wanted something that uses the standard 8gm NO2 for availability and economy. I decided on the pint size because that is what you use for a standard 8gm NO2 charger. A quart will require 2 chargers or a special charger. On several web review sites Otis Classic kept showing up as the number 1 or two best creamers to get. The number 1 was often a different brands and I believe that is likely due to the site pushing their particular brand. But only Otis Classic kept showing regularly in the top 5 on most all sites. In the end I was on either ISI or Otis Classic v2. The Otis Classic v2 came with additional tips that you have to buy separately for ISI. However, ISI uses 18/10 stainless steel which is better than the 18/8 used on the Otis Classic. You can put 18/10 in the dishwasher. Otis classic uses a SS charger holder(ISI is plastic) which is a little I difficult to twist on, but I just lubed the threads with Vaseline per recommendation and it works fine. Note: the Vaseline in no way contacts the whipped or your hands, you never know it’s there. This is an external part that you take off after charging. I ended out ordering the Otis Classic, for me the price was not a concern, the best quality, performance and longevity is what I was looking for. ISI is about $20 more but it had a higher percentage of negative reviews. Once I received my Otis dispenser we immediately put it to the test. The whipped cream was fantastic, even chef mother approved. We put mountains of whipped cream on everything, including the scales :-o . On our first can we had some cream left in the can when the charger ran out. I was concerned the gas may had leaked so I cleaned it up added the cream, weighed the full dispenser(1289 gm) added the gas(8gm) then re-weighed (1297 gm). I then weighed it daily for the next 3 day and it never lost a single gram. As we used it I weighed the dispenser both before and immediately after use. I confirmed that the dispenser never lost any gas or cream on its own. What I did discover is that you need to give the creamer 1 or 2 hard shakes upside down before dispensing and don't turn it upright until you are done. The reason is that the cream can stick to the bottom of the can an you want this cream at the nozzle end when you are dispensing it so no additional gas is expelled. Also, little ones tend to want to spray it sideways instead of upside down and this expels the gas as well. By not expelling any gas I have found it will last the entire contents of the can. I'm using the ISI 8gm chargers which I got off of Amazon for only .70 cents each in a pack of 50. That should last us years. We like a littler sweeter whipped cream using 1 pints cream, 4 Tbl powdered sugar(C&H seems to have less corn starch) and 3 tsp of good quality vanilla. Stir it all up until dissolved, pour it in the creamer, add a charger and you are set for the best real whipped cream served at the peak of perfection each time you pull it from the fridge. It’s exactly the same 2 weeks later as it was the day you added the cream to the can. All the convenience of Reddi-Wip with vastly superior quality and taste. Keeping it in the refrigerator long term and using it slowly does not affect the quality, but I would not keep it past the expiration date of the cream and make sure you sterilize the canister to ensure long self-life of the cream. Final note: $1.82 pint cream +.70 cent charger =$2.52 for 8 cups whipped cream. Reddi-Wip = $4.00 for 2 cups whipped cream.The bad...having to go on a steamed broccoli diet.

So I specifically ordered the dispenser that came with the four extra tips for injecting whipped cream into desserts as well as the colored silicone bands for labeling the dispenser and adding grip to the lid. Those are the differences between the base model and the one I ordered, with the one I ordered costing $10 more. I ended up receiving the base model without the extra tips and the grips. I then requested a replacement with the reason for the replacement being "wrong item sent," at which point I held onto the first one to make sure the correct one was sent before I sent mine back. I then received the base model yet again, leaving me with two of the base model.This then led me to contact the seller directly (which is very convoluted; thank you Amazon), at which point they looked into the issue and found that there was a labeling issue at the warehouse which was why I got the base model, since the warehouse thought they were sending me the right one both times. At this point, I was stuck with two of the base model which I hadn't ordered, one of which I was expected to send back in the next 30 days or I would be charged for it (rightfully so), and I had no extra tips.I honestly didn't expect the seller to be so awesome at customer support; they have the kind of customer support that every company should have. Not only did the seller quickly investigated the underlying issue, they also relayed to me exactly what the problem was, so as to ease my stress a little. They offered to try sending yet another replacement request as one possible option, but they mentioned that the same thing could happen again as they weren't sure when the labeling issue would be remediated. They then offered to send me the four extra tips (which are sold by themselves in a little kit which I did not know) instead to ensure that I at least got the extra tips in a somewhat timely manner; they wanted to prioritize me getting what was supposed to be in the package I ordered, regardless of how they would have to go about doing that. This would mean, however, that I wouldn't get the silicone bands, but that was okay with me since they were more of just an extra thing that happened to be coming in the box.What really surprised me was what happened next: in order to avoid me having to go through the hassle of returning the one dispenser that I was supposed to be returning as part of the replacement order, they let me keep both! That is exactly how it should be when someone messes up, since I had nothing to do with it, so why should I have to go through so much extra effort just to get what I ordered in the first place? I would have been okay with having to return one of them if that's what they really wanted, but I'm very glad that I didn't have to.The problems didn't stop there, however, as after testing both dispensers to see if they held nitrous, I found out that one of them didn't due to a manufacturing error where some material was milled away around the press fit for the nitrous oxide valve, thus causing any pressure inside to slowly escape through the tiny gap. After bringing this up to the seller, they offered to send me a free replacement! Oh my god I could not have been happier working with this seller; when your order gets screwed up, good customer service should make you feel like you got more out of having your order screwed up than you would have had your order been correct, and getting two dispensers instead of one definitely did that for me.Regarding the dispensers themselves, they are fantastic and definitely worth it. Everything is stainless steel except for the cap which screws on to the nitrous oxide valve to protect it, and ejecting the whipped cream is very smooth. This dispenser comes with a little brush for cleaning the insides of the nozzles which you will definitely need since you will most likely not have a cleaning tool small enough on hand, so they give you everything you need to maintain your dispenser. I would definitely say you should spend the extra money to get this dispenser instead of another one since some other dispensers have plastic threads instead of metal threads to hold the top and the canister together (keep in mind that these threads have to endure the full pressure of the can once the nitrous has been injected).

Great cannister, good quality build, very sturdy, definitely restaurant standard quality, solid stainless steel construction. The height is perfect. It's about 12" maximum height, which allows it to fit in my door perfectly with a good inch on the largest door shelf. Very highly recommended.

Very nice professional grade whipped cream dispenser. Works very well.

No phone number for Customer Service, only chat or email. Item had stuck gasket, got hold of Customer Service and will send replacement as it was defective. Unit has a 1 year warranty and has a sturdy trigger. No other recipes than what's on the box. Would have given 5 stars except for the defect.

Love this. Love using this. We go through alot of whipped cream and I think it’s so much healthier to make our own. Heavy cream, vanilla & sugar and you have a delicious whipped cream.

Good product to make whipped cream or nitro cold brew. Hand washed only.

The product has worked very poorly, with the nozzle getting stuck constantly and not letting the whipping cream out. We tried to fix by making sure the handle pushes the spring and associated rod down, but the problem comes back after a few minutes of utilization.