Question 1

Does the doorbell require a SmartHub?

Accepted Answer

Dear Amazon customer,

Thank you for your question.

No, the new Arlo Essential Video Doorbell Wire-Free cannot be currently synced to an Arlo base station or SmartHub; it only connects to a 2.4 GHz Wi-Fi network.

For further answers to the frequently asked questions about the new Arlo Essential Video Doorbell Wire-Free, please consult the following article from our Knowledge Base: Arlo Essential Video Doorbell Wire-Free FAQ

You can look it up by going to our website, clicking on "Support" in the upper left corner, and then "What are you looking for?".

If you have further questions or need our help, please contact our support team: go to our website, click on “Support” in the upper toolbar, scroll to the middle of the page and in the green window click on “Contact Support”, then scroll down and select country from the drop-down list. The calls are free of charge.

You can also visit the Arlo community: go to our website, click "Support" in the upper toolbar, scroll to the middle of the page and in the green window click on “Ask the Community”.

Regards,
Arlo Europe Support

Question 2

What is the battery life for the doorbell, and what type of battery is it?

Accepted Answer

Dear Amazon Customer,

Thank you for your question.

Arlo Video Doorbell Wire-Free uses a removable and rechargeable Li-ion VMA2400 battery. The 6 month battery life varies with device settings, use, activity captured and environmental factors and is based on usage of 4000 seconds motion streaming per month, 30 seconds per two-way call daily, and day/night event splits 2:1.

If you have any questions about Arlo products, please contact our technical support. Go to our website, click on “Support” in the upper toolbar, scroll to the middle of the page and in the green window click on “Contact Support”, then scroll down and pick up country from the drop-down list. The calls are free of charge.

Best Regards,
Arlo Support UK

Question 3

Motorhome use. Do I simply get a sim only contract and pop the sim in? Thank you

Accepted Answer

Dear Amazon Customer,

Thank you for your question.

The new Arlo Go 2 camera can connect to the Internet via Wi-Fi or mobile connection, allowing for greater flexibility. If you want to connect your Go 2 camera to the mobile network, you will need an activated SIM card with a mobile data plan. Please take a look at this knowledge base article to know more on how to install a SIM card in an Arlo Go 2 camera: How do I install a SIM card in my Arlo Go 2 Camera? — https://kb.arlo.com/000062619/How-do-I-install-a-SIM-card-in-my-Arlo-Go-2-Camera

In the following articles instead, you can find further helpful information, e.g. all the steps required to set up your Arlo Go 2 camera:

• How do I set up my Arlo Go 2 Camera? — https://kb.arlo.com/000062621/How-do-I-set-up-my-Arlo-Go-2-Camera

• What are the benefits of connecting my Go 2 Camera via mobile or Wi-Fi? — https://kb.arlo.com/000062598/What-are-the-benefits-of-connecting-my-Go-2-Camera-via-mobile-or-WiFi

• Arlo Go 2 LTE / Wi-Fi Security Camera FAQs — https://kb.arlo.com/000062630/Arlo-Go-2-LTE-Wi-Fi-Security-Camera-FAQs

If you have further questions or need our help, please contact our support team, our experts will be glad to assist you further. All the contact options are available here: https://www.arlo.com/en_gb/support

You can also visit the Arlo community: https://community.arlo.com/t5/Arlo-Smart-Home-Security/ct-p/Arlo?_ga=2.23171066.1323485068.1658129593-23798028.1636725391

Regards,
Arlo Europe Support

Question 4

I have the arlo pro 2 system at home, will this connect/be compatible?

Accepted Answer

Hi,I do believe it will Connect to your Internet or your base station I have the black wireless doorbell and my system is pro 3,so should work with pro 2 as well. brilliant device as well.

ASIN	B0B2Q41MX6
Alert Type	Audio Only
Antenna Location	home security
Batteries are Required	Yes
Battery Power	130000
Best Sellers Rank	12,281 in Electronics & Photo ( See Top 100 in Electronics & Photo ) 240 in Bullet Cameras
Brand	Arlo
Colour	White
Compatible Devices	Desktop, Laptop, Smartphone, Tablet
Connectivity Protocol	HomePlug, Wi-Fi
Control Method	Voice
Controller Type	Amazon Alexa, Google Assistant, IFTTT, SmartThings
Country of Origin	Vietnam
Customer Reviews	3.4 3.4 out of 5 stars (300)
Effective Still Resolution	1 MP
Effective Video Resolution	1080
Focus Type	Auto Focus
Form Factor	Bullet
Frame Rate	24 frames_per_second
Global Trade Identification Number	00193108143110
Included Components	(1) Arlo Go 2 Camera (1) Battery (1) Micro-USB Cable (1) Wall Mount and Screw Kit (1) Quick Start Guide
Indoor Outdoor Usage	Indoor, Outdoor
Item Dimensions	12 x 6.4 x 8.6 centimetres
Item Type Name	Security camera
Item Weight	490 Grams
Light Source	Infrared
Manufacturer	Arlo
Material	Metal
Model Name	ARLO GO 2
Model Number	VML2030
Mount Type	Wall Mount
Network Connectivity Technology	Wireless
Night Vision	Night Color
Number of Channels	2
Number of Items	1
Other Special Features of the Product	HD Resolution, Local Recording, Motion Sensor, Night Vision, Portable
Part Number	VML2030-100EUS
Photo Sensor Technology	CMOS
Power source	Battery Powered
Room Type	Office
UPC	193108143110
Unit Count	1.0 count
Usage	Surveillance
Video Capture Format	MJPEG
Video Capture Resolution	1080p
Viewing Angle	130 Degrees
Voltage	5 Volts
Water Resistance Level	Water Resistant
Waterproof Rating	IP65
Wattage	46.8 Watt-hours
Wireless Technology Type	Wi-Fi
Zoom Type	Digital Zoom

Arlo Go 2 3G/4G LTE Wireless Security Camera Outdoor, WiFi or SIM, Loud Siren, Spotlight, Night Vision, Local Storage (SD Card), Weatherproof, With Free Trial of Arlo Secure Plan, White

Details

Details

Description

Specifications

Common Questions