Amazon.com: Small Business Cobranded Card

After being unable to create a new account at USBank, I contacted customer service who unfortunately was not able to help me. I was really confused because my new card showed up pre-activated... ready to swipe and yet I'm unable to confirm my identity on their platform or through their customer service. I'm also unable to view my previous account with American Express or my previous statements for business purposes (that doesn't feel good). Because I was unable to login or work with customer service to get into my account I was somehow able to close the account, or at least that's what the customer rep told me. Super confused still and hopefully I don't get a random outrageous bill from collections in a year or so.I would advise people, especially family and friends to *NOT* obtain a prime business card. I didn't know Amazon would just move or change card providers (I bet its in the fine print though). The whole experience feels kind of slimy. I also don't have access to previous information through american express for the previous Prime Business Card.All in all find a different Credit Card!!!

Convenient, quiet, functional for smaller areas-uses less energy!

I was sent automatically a new Prime business card. I am in the process of selling my business and DO NOT WANT a new card. I have been unable to contact anyone to close this account as I am opening up a new business and need credit for it. I am disgusted with the inability to contact and speak to anyone at US bank. I cannot access my account online or on the app as they are not recognizing my SS # with the business account. Anyone have any luck getting ahold of a person.

I was a longtime user of the Amazon Business American Express card and am disappointed with Amazon’s transition to the U.S. Bank Mastercard.The biggest issue for me is account management. I preferred the way American Express handled the account and do not like U.S. Bank’s centralized billing structure. For a small business, straightforward transaction tracking, reconciliation, and payment are more important to me than adding another credit card relationship.The transition itself also could have been handled better. My Amazon Business Amex account disappeared from my American Express online account while I still had current transactions and a balance to reconcile. Fortunately, I had previously downloaded my statements and reconciled the account, but customers should not have to worry about losing convenient access to their historical account information during an issuer transition.I use an Amazon-branded card only for Amazon purchases, so simplicity is particularly important to me. At this point, I expect to cancel the new U.S. Bank Business Mastercard.For me, the new card isn’t an improvement. It is a step backward.

Amazon has cancelled its Business Card relationship with American Express and is moving to a US Bank Mastercard. I dont want this card, nor do I want to create an account with US Bank yet it seems to be a fait accomplis. There is no information available regarding how to stop this process. When the physical card arrives I will cut it and toss it in the trash. I will never use it. I do not have an account with USBank and will never open one. You have made this unmanageable as users are required to open an online account to do anything. The only thing I wish to do is disown any responsibility for this card. It will never be used. This will cause a significant reduction in my use of Amazon.

Great！

This card is becoming absolutely ridiculous. I have been trying to pay my balance and am unable to log in and every time I call either US Bank or Amazon Business I am told the same thing. "Wait until after midnight and try again". I am about to cancel this card as it has become not worth the hassle.

Amazon issues these cards via US Bank, which has terrible customer service. I received no bill for my expenditures and then they sent me a late notice. I wasted an hour and a half on the phone with two disconnects before I could pay the bill. Then they directed me to customer service to help me get a bill for the rest of the balance and they were unable to find the correct name of my company, despite having sent me a late notice to that company.