GE Profile Opal 2.0 XL with 1 Gallon Tank, Chewable Crunchable Countertop Nugget Ice Maker, Scoop included, 38 lbs in 24 hours, Pellet Ice Machine with WiFi & Smart Connected, Stainless Steel

I had looked at this and dismissed it due to the cost. After buying a "more affordable" ice maker that you could hear hammering away while it made ice, I broke down and bought this. The old adage "Buy once Cry once" is true here. This Opal ice maker makes copious amounts of ice, the reservoir is easy to fill and the drainage system on this ice makers makes it easy to clean and maintain. When you get this machine it seems like a real appliance, not some plasticky gimmick. The packaging is top notch, mine even was shipping with a plywood base inside the box to maintain shape and reduce deformation. When running, the machine is reasonable quiet the dropping of the ice is louder than the compressor. I regret buying a cheaper competitor and wish that I had put that cash toward this instead.

I regret purchasing this item and should have returned it immediately. I took a chance because my wife and daughters love nugget ice, and I trusted the GE brand to deliver quality. Unfortunately, it was a mistake.From the start, setup was a nightmare. The machine was stuck in self-clean mode during the initial setup, which took a lot of effort to resolve. Once it started working, the ice maker did produce nugget ice as advertised, but it was extremely noisy from the beginning—and the noise only worsened over time.Maintenance was another hassle. Cleaning the machine was cumbersome and needed to be done frequently to keep it running. Then, just 14 months after purchase, the machine completely stopped making ice. The warranty only covered the first year, and GE's only solution was to send a repair technician—at my expense—costing hundreds of dollars. For such an expensive product, I expected better warranty support, but I was left disappointed.In frustration, I scrapped the GE machine and purchased a Frigidaire Gallery Nugget Ice Maker for a quarter of the price. The Frigidaire has been fantastic—it's quieter, easier to use, and even includes an onboard water tank.Bottom line: DON’T WASTE YOUR MONEY ON GE! It’s disheartening to see how far the quality of their products has declined. Thomas Edison and J.P. Morgan must be rolling in their graves.

This GE nugget ice maker is absolutely amazing. It cranks out a solid amount of ice and does it quickly—fast enough to keep up even during get-togethers when everyone’s going back for refills. I always have ice ready, no stress.The side water tank is generously sized, so I’m not constantly running back and forth to refill it. And it looks great on the countertop—sleek, with a soft blue light that you can turn on or off depending on the vibe.I snagged mine on sale, so the value was even better, but after 7 months of daily use, I can honestly say it’s worth full price. It’s an investment, sure—but like any good appliance, you get what you pay for. If you love nugget ice, this machine is the real deal. Highly recommend!

Love this machine! Makes ice exactly like a popular fast food chain. Highly recommend! Great price is also a plus!

Love it! I am going to address the noise first. So it is silent -when the ice container is full. When you remove ice from the ice bin it will make ice again until full so there is a small noise maybe like a small dishwasher sound to me. Infact my husband never noticed it until I pointed it out to him🤣. We have had it two days and it is wonderful. Our son had this one and we all used it at a family get together. So I wanted one and it's just 2 of us so it should do Amazing. Highly Recommend if you love this kind of ice- we call it Sonic Ice as we have Sonic's that use this ice in their drinks. Enjoy we sure are!

We owned the opal for 14 months. We loved it, and cleaned it regularly following instructions. We also used distilled water because we were so paranoid about using our hard water from tap. We also made sure the unit had plenty of space in the back for good circulation. I did all the research because I wanted the unit to last.Unfortunately it stopped working after 14 months. We called service and they had us do some cleaning cycles but due to it being out of warranty they could not help us any further. They gave us the number to a local GE repair shop. Called that number but they said the unit is not something that can be repaired.This is very disappointing for something pretty expensive. We were very hesitant buying in the first place due to the expense and totally regret it now. It's one thing for the unit to break but entirely another thing for something so expensive to not even be repairable. Lesson learned. We WILL NOT BUY another GE product. I recommend you start with a cheaper ice maker first or you'll end up feeling like a sucker... we certainly do...

Love this, can make ice when I want or as much as I want! Works great and it’s fast, easy to take care of, and looks great.

great product, easily installed. unit does make noise so I suggest to put the unit in a pantry or laundry area. The shut off button solves the noise problem and allows you to keep the ice for hours without any noise issues. Ice quality is superior. My family is hooked on the ice. We use the unit all the time.