Could I switch the top level straps to the bottom?

I do not believe that the stand would be functional with the straps reversed in order. The design is such that as designed the top straps are much stronger ( rated to hold over 100#) than the bottom solid vinyl sheet(rated to hold 21#). The top straps are also much longer. If you’d reverse then, the stand would not be very functional. If it worked at all, I’m sure you would not be happy with the result.

How can we order replacement parts? I can't assemble a rack because I lost the bag of parts that came with it in my move.

Hi! I am guessing contact the manufacturer.

How can we contact the manufacturer to request replacement parts? I can’t find a way to contact them anywhere

Amazon will contact them for you. The company is in China.

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SONGMICS Luggage Rack, Folding Suitcase Stand with Storage Shelf, for Guest Room, Hotel, Bedroom, Heavy-Duty, Holds up to 131 lb, Walnut Brown URLR007D01

Product ID: 541937302

Details

Brand
SONGMICS
Color
Walnut Brown
Item Weight
5.1 Pounds
Item dimensions L x W x H
26.4 x 18.5 x
Material
Bamboo

📦Supports up to 131 lb for heavy-duty use

🧳Fits 24”-28” suitcases with wider, foldable design

🪵Natural bamboo frame for eco-chic durability

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HK$617

Duties & taxes included

In stock

Sold byAmazon Hong KongDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🧳 Elevate your travel game with style and strength!

QUICK SIMPLE ASSEMBLY - One tool, one screw type—get your luggage rack ready in minutes without the hassle.
SMART LOWER SHELF STORAGE - Keep shoes or essentials off the floor with a neat, roll-up fabric shelf secured by hook-and-loop fasteners.
EFFORTLESS PACKING COMFORT - Elevates your suitcase to a perfect height—no more bending or back strain.
SPACIOUS FOLDABLE DESIGN - Wider frame fits larger suitcases and folds flat for seamless storage in tight spaces.
ROBUST STYLISH BAMBOO BUILD - Sustainably crafted with a walnut brown finish that complements any modern guest room or hotel.

The SONGMICS Luggage Rack combines eco-friendly bamboo construction with a heavy-duty capacity of 131 lb, designed to fit larger suitcases (24”-28”) and fold compactly for easy storage. Its walnut brown finish adds a sophisticated touch to any guest room or hotel, while the convenient lower shelf keeps belongings organized. Easy assembly and durable design make it a must-have for professional spaces aiming to impress.

Specifications

ASIN	B0C1GNDVWH
Base Type	Leg
Best Sellers Rank	#18,322 in Home & Kitchen ( See Top 100 in Home & Kitchen ) #5 in Luggage Racks
Brand Name	SONGMICS
Color	Walnut Brown
Customer Reviews	4.4 4.4 out of 5 stars (1,535)
Finish Type	walnut
Item Dimensions	26.4 x 18.5 x 20.1 inches
Item Shape	X-Shape
Item Weight	5.1 Pounds
Manufacturer	SONGMICS
Material	Bamboo
Model Number	URLR007D01
Number of Levels	1
Part Number	URLR007D01
Required Assembly	Yes
Riser Color	Walnut Brown
Special Features	Foldable
UPC	194343520797

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Vikram D.

The MOLLE sheath is of exceptional quality. Very happy with my purchase.

2 weeks ago

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

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HK$617

Duties & taxes included

In stock

Sold byAmazon Hong KongDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Hong Kong.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

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