Q:Is it suitable for IPHON X? A:Of course, 7.5W fast charging need to upgrade your mobile phone software. Q:Why is my iPhone charging the same as the 5W standard charge?A:Metal and some thicker case can cause fever or influence charging, and when the temperature is too high, the charger will be converted to the 5W standard. Q: Will this work with a mophie juicepack qi case? A: Yeap, supports. Q: How can I do if qi wireless charger quit working after several use? A: Choose MeaxVidns and you get a 45 days money back & 18 month warranty. Feel free to contact us. Q: Why my phone charges intermittently or discontinued? A: Charging with phone case on/Do not site the phone on the center port of the wireless charger may cause. Q: What kinds of phone cases are wireless charging supported? A: Works with most kinds of cases like rubber case, hybrid case, plastic TPU, PC cases; Do NOT support: OTTERBOX CASE, OR ANY OTHER CASES WITH METAL OR MAGNETIC will influence the charging speed or even result in charging intermittently or discontinued. Q: Why it charge my phone in a slow way? A: Charging with phone case on / Connect with low voltage device (like PC USB port or slow AC adapter) / Not use the micro USB cable it come with----All these may lower the wireless charging speed. Q: What is foreign objects detection? A: Phone will stop charging if there are objects with metal or magnetic or phone not compatible. Q: Why my phone gets really hot during wireless charging? A: Charging with phone case on may cause a heating。but，Metal material, cooling fast.
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