F13 Panda DTF Printer A3 L1800 Apparel Transfer Printing Machine T-Shirt Direct to Film with White Ink Circulation and Semi-Automatic Cleaning (Printer+Oven+Ink)

10 out of 10 recommend, I have had this computer for a few days now, and it is much nicer than my older version. It runs quiet, the software rips beautifully, I didn't have to mess with the colors to get the prints to look how I wanted them to look, easy setup, easy printing. Customer service is great, especially now that they have switched to udesk. They are available all day. I have been a customer for years, and will continue to be.

Best printer and best first started printer. Easy to use and great customer service. If I have an issue I contact tech and they help right away. I love the colors it prints out and I have grown my business so much with my printer. Definitely would recommend their products and would buy again.

The media could not be loaded. Everyone told me to have patience and stay on top of maintenance. No problem, I'm not new to maintenance, but it requires more than simple maintenance to keep this printer going or get it to run. Even then, this printer will test your patience and ALL your skills!The plus side, you'll have new skills to add to your resume. You will become a certified procolored tech repair person, an electrician, and if you aren't already, you will become a night owl.YES! Change your work hours to nights, keep your nights free, you'll be up all night on Skype with their engineers to do repairs.Now don't get me wrong, regardless of the experience I had with the printer itself, their engineers have been extremely helpful! I can't deny that. I believe that is where they try to shine.Now for the actual printer review.The following were install issues and the daily problems I had with the L1800 A3 upgraded printer the FIRST week:1.The initial install had virus threats, install videos were outdated and missing a lot of information.2.Damper issues. The blue and magenta kept getting in the white dampers.3.Colors not printing properly.4.Air leaks in the main ink bottles, ink constantly leaking.5.Capping station issues. Apparently it was clogged, but once we figured it out I couldn't fix it. Immediately after the main power button went out 😳 that was the last straw.While the engineers provided valuable assistance, it became demanding when electrical repairs were suggested, requiring unconventional solutions like using an oven's power button. Not to mention, I didn't have the right size tools on hand, they wanted me to run out that night and purchase them.I should NOT have to. It's a new printer. While the engineer team was helpful, there were unconventional repair suggestions that seemed beyond the scope of a typical user. Despite their offer of a partial refund, if I made the repair, I opted to return the printer/oven bundle.I've had more down time with this printer than anything. The one week this printer was up and running, I only had TWO, two, successful prints.It shouldn't be like this. The ones that say it's a good printer and have no issues are far and few in between. When they work, they are good.BUT, it's like a quid pro quo situation. They provide assistance in helping you resolve issues, guiding you making repairs, and in return offer product-related incentives for positive feedback. Which I wasn't willing to do. It would be a disservice to you!My advice. Do your research, join fb groups, then make your decision to buy.

Love it.. Is an amazing printer love how it work and I will recommend it.. I totally would buy it again... love how the color come and how amazing it looks ...

I love my printer. It is very easy to set up if you follow the directions right on the white USB. I was having a little issues but the Procolor engineer helped me fix it. They sent me videos and walked me through it all online. Really amazing customer service!

I love this printer! Although I had a few hiccups when I first got it. This dtf printer is amazing! The quality is super great! When I first got my printer I received the usb jump drives which is the instructions to install all the applications. They are very straight forward. One thing I struggled with is getting a hold of customer service. The only thing I could find was going to their website with a chat window. If you live in America like myself you will have to wait until 6 PM Central Standard Time for their office to open. I was getting nervous as I was not getting a reply and I got anxious. I went onto youtube and found an account where the user was replying constantly to people's random inquiries about the printer. I tried my luck and made a comment on how to get a hold of them. He gave me a phone number to call. I was very thankful for this. I got a hold of this person and he advised me to download a skype app on my phone. I did this and added the guy who answered this phone. He then asked for my order #, etc. I got added to a tech support group. They had me walk through videos and pictures they would send me to disassemble my printer to diagnose the problem. Luckily I was very handy and was able to do this. I know this may not be for all people. I am very thankful though as they were super friendly, patient as I asked what I felt like "dumb" questions. In the end, I was able to diagnose it and they sent me the part at no cost to me. I'm guessing it fell under warranty. Again, this problem WAS NOT the manufacture's fault. Something got dislodged during transport. The printer came in a super insulated trunk. Unfortunately these things happen. I am very greatful for their customer service. You do have to be tech savy to be able to communicate with them through skype and follow their instructions, take videos, pictures, etc. I would imagine that since they are from another country and there is a language barrier this is why they use Skype. Also they have an easy way of tracking the progress/history of my communication with them. Once everything was up and running like it should. The adding of the ink and following printing instructions is super simple. I am very please with this purchase and is very well worth it! I'm happy I chose this printer to start my business!