Can I return or exchange goods?

The mask is a handicraft and cannot be returned once sold. Please understand.

What is the material of the mask?

Men's masks are made of high-quality ABS plastic and women's masks are bendable metal.

Do masks easily damaged until arrive?

We use sturdy carton packaging to ensure that the mask arrives without breakage.

Is there only one size of mask?

Yes, the size is suitable for most people's face shapes while being adjustable in multiple places.

Can I wear a mask with glasses?

No, it is not recommended for use while wearing glasses.

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UK
India
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Japan
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Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.