WH-SOFTENER-30-FG Reverse Osmosis System, Water Softener Bundle

If you are looking for good value and great quality - you found what you are looking for. We bought this system after ours broke right after moving to our new home. This system was easy to install (we did it ourselves and saved a lot of money compared to the $6k quote we got from the water company). It’s compact as compared to our old system, and it works great to support our 3 bathrooms and all appliances. The osmosis system produces great tasting water (we have a well) and it truly takes away the taste of iron.

Do Not buy this combo, I purchased this combo just for convenience, the reverse osmosis is nice and I can tell the water tasted big difference! The filter part in the water was cracked and the stuff plugged my 7 sink facets, 3 toilets and washer!( pictures attached). I connected the Amazon customer service and they’re awesome and offered me partial refund, but I refused because I couldn’t use the system without a good part working on it, he gave me the manufacturer company number, the customer service from manufacturer company was terrible, responded slow or no response !I told him that in the user’s manual, it said it has 1 year warranty on parts and reasonable labor costs, I told him that my plumber had to work extra hours to unplug my water pipes due to the broken parts, which means I had to pay more for the plumber. No! The customer service guy just coldly told me NO , either I accepted the new part or return whole unit back Amazon. How could he expect a single mom can put such heavy equipment into my car and haul them to UPS to return, so I had to accept the idea he offered to me and waited for a new parts, but 3days later I received the new parts , this time shipping was good but clearly I could tell the quality of the parts is much poorer than the original ones ( picture attached) and longer! My plumber had to cut it to fit!! My plumber told me that he prefer the aqua sure brand which I planted to purchase, but I like the reverse osmosis in this combo!!! Do not buy this softener, customer service is suck!!

I am impressed we bought in January it took some time to find someone to install but it's in and it works so good i now have clear water when it was a iron rust brown it doesn't taste bad and we feel clean I did add a uv light unit too softner set up great product for your money 5 stars blessed

This softner is not of good quality. It was easy to install. However, the salt has not moved in moved. We tried to contact technical support without any luck. The softener does not work as my water is still extremely hard. The softener makes noise as if it is regenerating, but it’s not working properly and we cannot get a hold of the technical support department as they don’t return calls, nor respond to the message inquiries that we have sent through the website. please look elsewhere for a softener for your home

There’s no noise. Water quality is really good and tastes amazing. Quick installation!

The customer service is not responsive. I emailed the manufacturer to request the missing parts, but they refused to take responsibility and referred me to Amazon customer service. Amazon customer service, in turn, referred me back to the manufacturer. In case of any issues, this product lacks proper support.

Did not get all parts of listed item. Only recieved filter tank. No softner or reverse osmosis.

Just Bad....and very late on Del.