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About the Author ---------------- HARRY NEWTON Editor Newton works on this dictionary every day of the year, He adds new terms. He updates old terms, He sees this "dictionary" as a combination dictionary/encyclopedia/history/story of the industry. He wants the dictionary to be the definitive record of the industry's progress. Newton entered telecommunications forty six years ago. He started consulting and quickly learned that the industry lacked up-to-date information. (The Internet had not yet been invented.) He went on to create six successful telecommunications magazines -- Teleconnect, Call Center, Computer Telephony, Imaging, LAN (later called Network Magazine), and Telecom Gear. He also founded the immensely successful shows Call Center Demo, and the Computer Telephony Conference and Exposition, which at its peak attracted 26,000 people to the Los Angeles Convention Center. He also published over 47 books on networking, imaging, telecommunications and computer telephony. Newton has an economics degree from the University of Sydney and an MBA from the Harvard Business School. STEVE SCHOEN Technical Editor Steve Schoen began working in the telecommunications industry in 1984, the same year the first edition of Newton's Telecom Dictionary was published. Steve has worked in telephone company and international carrier positions, first at GTE, then at Verizon Communications, and now at Hawaiian Telcom. He studies and reports on day-to-day changes in telecom, technology, computing and regulation. On nights and weekends since the late 1980s, Steve has been teaching at colleges and universities, both on-ground and online, teaching C, SQL, database management, and business classes. In prior existences, he taught math in England, worked for a federally funded project that developed textbooks in the native languages of Micronesia, and served four years in the U.S. Army. Read more ( javascript:void(0) )