Cordless Phone, Easy to Use with Large Display and Big Buttons, Flashing Favorites Key, Built in Flashlight, Call Block, Volume Boost, Talking Caller ID, 2 Cordless Handsets - KX-TGU433W

So far it’s a big hit! A friend, 79, kept having trouble hearing people on the phone. She has hearing aids. This has been going on for at least five years. On a whim I ordered these phones! My friend enjoys blocking numbers, and her old Panasonic cordless phone set only blocked 250 numbers. New ones block 1000! (mine blocks 1400!) My friend hears voices on her new phones without even engaging the Boost button. It’s louder than a normal phone. Flashlight handy, too. My friend needs two more handsets (can have six). I ordered another set of three, and the extra handset and base station I will give to another friend who is having issues with not hearing well. So far, a great phone set!

Excellent product with easy installation, they are very practical and comfortable with a wide range of coverage. They provide clear audio throughout the call. I recommend them 100%

I was impressed with this phone on unpacking, and liked the compact handset and functionality. I had purchased it for my mother who has dementia and is hearing impaired. She had been trying out one of the picture phones, but the sound was totally deficient considering these are made for the elderly (check this feature out carefully if you are buying one). I thought this Panasonic phone would be simple enough to use and provide the decibel level we were missing with the picture phone. The interesting thing I learned in trying to teach her how to use this phone is that we basically need to relearn how to use a cordless landline phone, as many of us haven’t used one in over 20 years now. Most elderly innately understand the original corded handset that you hold to your ear and replace in the base to disconnect. Where the cordless landline is more similar to a cell phone (which my mom had been using for the past 15 years or so), there are some key differences that are critical to the proper usage of this phone. Primarily, the phone line must be disconnected at the end of the call. That requires the user to tap the OFF button or replace the handset in the base. One party can disconnect a call on a cell phone, a landline requires both to disconnect. This can be dangerous for seniors who fail to end the call properly, and leave the line open. You can’t text them and tell them it’s off the hook either! Secondly, placing a call requires two steps as opposed to one. Even the “Favorites” button (which ideally would be labeled) covers ALL “favorites”, so requires multiple button presses to reach the desired party. I was the only Favorite designated on my mom’s phone, but it still required two taps to make the connection. As an aside, even though I advised my mom that there were essentially only three buttons she needed to know, the busy display and sheer number of buttons and labels was likely overwhelming to her. Our tests with the Boost feature didn’t seem to be too successful, as the only step we took that made the calls clear enough for her was using the speaker phone. I personally would have labeled the speaker phone “Speaker” rather than “Sp Phone”, as I think the former is more recognizable terminology. I also think the speaker should be a major button, not a minor one in terms of size as it is so commonly used. Likewise, I think “END” would be clearer than “OFF”, but these are just my opinions. Because I did not get to utilize many of the other features, I withheld a star from my rating, but that does not indicate any disappointment with the phone’s performance. If I had a landline, I would love this phone and even debated keeping it for myself. I think it is well-designed and while not necessarily configured intuitively, it still packs a lot of functionality into one compact phone. The ability to purchase it with multiple handsets is a big plus. In summary, my only issue with the phone was its potential unsuitability for a senior, particularly one with hearing or cognitive impairment. Otherwise, it’s a good phone for the money. Footnote - Panasonic gets extra points for including a diagram on the top flap of the outer box on how to repack the phone. This packaging was an engineering feat on its own, and repacking it in the same configuration would have been impossible without the diagram!

Easy setup. Works GREAT

Sound is too low no matter how high I put the volume. Do not like the need to exchange the batteries often.

I have purchased this phone twice for two different seniors. They are easy to set up and east for seniors to use, they like the speaker phone and large buttons with flashing light when rings.

This is a horrible phone with multiple issues. 1) Very low quality sound like in a tunnel with static. It's suppose to be a digital link, so I attribute quality to cheapest materials in amplifier, mic, and speaker. Can't be any worse! 2) green and red talk cancel buttons are washed out when backlit during incoming call. It's impossibly for my elderly mother to see under these conditions. There's just one LED to light all buttons so it's really really cheap and faulty illumination. Parts are too bright, others not enough. 3) battery is suppose to last 5 day standby. As new, after 2 days no use it starts warning low battery. 4) design. You cannot wedge this between your neck and ear like a typical land line cordless. It's slipper and even awkward to hold. Zero ergonomics. 5) stand is poor quality and hard to ensure it's cradled properly 6) menu navigation is really poor is some settings DO NOT BUY THIS PHONE. If I did not miss a deadline I'd return. It will be donated or thrown out in trash. Really useless as a phone.

I don't recommend this product at all. The phone disconnects from the base for no apparent reason making it unusable to answer. Anyone who depends on phone service for medical reasons should avoid this one.. One of the cordless phones off will separate for the base and on does not answer an incoming call. Sometimes I have been lucky and another click on the key will allow the caller to connect, but very confused as to what just happened because of the delay. There are other problems as well, the flashing lights don't flash or sometimes flash but with no ring. All three phones don't ring for incoming calls at the same time.. It even has blocked callers. Having this phone is risking my life if I ever had to depend on it for an emergency. I know this is a harsh review but trying to manage from the instruction booklet is useful. "Easy to use with large display and big buttons" was a reason to buy it . My experience is that things that don't worth are useless and in my case could also be a safety risk for me and my family.

Had to return a previous order (2 handset) and re ordered this instead. Luckily all 3 handsets can be charged normally. Currently still monitoring if workmanship is reliable but having 3 handsets is still better than 2.

Aunque no incluye instrucciones ni existe manual en español, es muy fácil de instalñar y programar.

Tiene buen sonido y se escucha bien

Buen producto pero parecía como que lo tenían en exhibición por que estaba desorganizado por dentro

El cel no traía mica o plástico protector y traía la pantalla rallada parece equipo reparado