--- product_id: 62423614 title: "Exactly What to Say: The Magic Words for Influence and Impact" price: "HK$21" currency: HKD in_stock: true reviews_count: 13 url: https://www.desertcart.hk/products/62423614-exactly-what-to-say-the-magic-words-for-influence-impact store_origin: HK region: Hong Kong --- # Exactly What to Say: The Magic Words for Influence and Impact **Price:** HK$21 **Availability:** ✅ In Stock ## Quick Answers - **What is this?** Exactly What to Say: The Magic Words for Influence and Impact - **How much does it cost?** HK$21 with free shipping - **Is it available?** Yes, in stock and ready to ship - **Where can I buy it?** [www.desertcart.hk](https://www.desertcart.hk/products/62423614-exactly-what-to-say-the-magic-words-for-influence-impact) ## Best For - Customers looking for quality international products ## Why This Product - Free international shipping included - Worldwide delivery with tracking - 15-day hassle-free returns ## Description Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over 50 countries in the lost art of spoken communication. In Exactly What to Say , he delivers the tactics you need to get more of what you want. Best-selling author and multiple award-winner Phil M. Jones is highly regarded as one of the world's leading sales trainers. He has trained more than two million people across five continents and 56 countries and coached some of the biggest global brands in the lost art of spoken communication. In 2013, he won the British Excellence in Sales and Marketing Award for Sales Trainer of the Year, the youngest-ever recipient of that honor. He has also written a series of best-selling books and developed a number of Online training courses that have enrolled tens of thousands of members around the world. Phil divides his time between London and New York. Review: This is actually a good one - Been in sales 20+ years. Landed at a job selling precious metals where I'm doing better at. Wanted additional objection handling tools to improve my numbers because I was tired of feeling like my successes were just, "luck" as well as feeling very limited in my ability to handle objections. So really, I'm an experience cat who was just looking for more objection handling tools and closing tools. Typically when I buy sales books, I feel like there's 3 layers of bs to cover before getting into the only thing that really matters: what to do when the prospect says, ,"NO". The book gives you plenty of meat on the bone from very early on. The chapters are almost childishly short. But he gives you the concept, gives you the context and then gives you "exactly what to say". I love reading books - but if you hate reading books and need solid tips to improve your sales chops without having to wade through a mile of bs, you'll get a lot of value for $ here. I've definitely seen an improvement in my confidence since I started applying these tips, if nothing else because it gives me alternatives and ways to steer the call that I didn't have before. That alone is money. The longer you can keep them on the phone, the better your odds of closing the deal. I also appreciate that these approaches don't feel contrived or awkward. Just ideas you can drop into a call that subtly move it in a better direction. There's a tip on closing with options that's really made a difference. So instead of saying, "You can pick this amazing coin up today for just $1995.00", now I can say, "So John, I've got a couple of options here for you today. I can give you a $150 discount to bring your total down to just $1845.00, or if you pay the $1995.00 we advertised I will also include a 2024 Privy Silver Eagle, a $300.00 value. What's going to be the easiest option for you?" Then you shut up. It' s a great close that both takes the sting off of the closing moment where you face the client with a decision like slamming them in the face with a brick wall, or you can dilute that impact by offering alternatives. Very clever. That alone is worth the price of the book. If you're serious about expanding your closing chops, this is a good one. I've got lots of books on the shelf, but I keep this one on the nightstand because it's so easy to read. Then I can give myself ONE THING I will try to implement the next day and see what happens. If you apply any of the stuff in this book, your closing ratio will go up. No question. I recommend. And I hate sales books.. Review: Must read for anyone who sells anything. - This was a helpful, quick easy read. If you are in sales, need to speak to people in a way that opens up conversation, this book is excellent. It was a quick 45 minute read and immediately has actionable words to use. It was a great reminder of things I had learned previously and some I didn't realize I naturally do. But its a book I'm giving to my children who are wanting to open up a business or have ideas they want to share. ## Technical Specifications | Specification | Value | |---------------|-------| | ASIN | B077ZDX69T | | Author | Phil M. Jones | | Best Sellers Rank | #1,747 in Audible Books & Originals ( See Top 100 in Audible Books & Originals ) #2 in Consumer Behavior (Audible Books & Originals) #2 in Marketing & Consumer Behavior #5 in Negotiating | | Customer Reviews | 4.5 4.5 out of 5 stars (6,803) | | Language | English | | Listening Length | 1 hour and 14 minutes | | Narrator | Phil M. Jones | | Program Type | Audiobook | | Publication date | December 1, 2017 | | Publisher | Lantern Audio | | Version | Unabridged | ## Images ![Exactly What to Say: The Magic Words for Influence and Impact - Image 1](https://m.media-amazon.com/images/I/71Au6zrV1JL.jpg) ## Available Options This product comes in different **Media Language, Media Format** options. ## Customer Reviews ### ⭐⭐⭐⭐⭐ This is actually a good one *by N***R on April 23, 2025* Been in sales 20+ years. Landed at a job selling precious metals where I'm doing better at. Wanted additional objection handling tools to improve my numbers because I was tired of feeling like my successes were just, "luck" as well as feeling very limited in my ability to handle objections. So really, I'm an experience cat who was just looking for more objection handling tools and closing tools. Typically when I buy sales books, I feel like there's 3 layers of bs to cover before getting into the only thing that really matters: what to do when the prospect says, ,"NO". The book gives you plenty of meat on the bone from very early on. The chapters are almost childishly short. But he gives you the concept, gives you the context and then gives you "exactly what to say". I love reading books - but if you hate reading books and need solid tips to improve your sales chops without having to wade through a mile of bs, you'll get a lot of value for $ here. I've definitely seen an improvement in my confidence since I started applying these tips, if nothing else because it gives me alternatives and ways to steer the call that I didn't have before. That alone is money. The longer you can keep them on the phone, the better your odds of closing the deal. I also appreciate that these approaches don't feel contrived or awkward. Just ideas you can drop into a call that subtly move it in a better direction. There's a tip on closing with options that's really made a difference. So instead of saying, "You can pick this amazing coin up today for just $1995.00", now I can say, "So John, I've got a couple of options here for you today. I can give you a $150 discount to bring your total down to just $1845.00, or if you pay the $1995.00 we advertised I will also include a 2024 Privy Silver Eagle, a $300.00 value. What's going to be the easiest option for you?" Then you shut up. It' s a great close that both takes the sting off of the closing moment where you face the client with a decision like slamming them in the face with a brick wall, or you can dilute that impact by offering alternatives. Very clever. That alone is worth the price of the book. If you're serious about expanding your closing chops, this is a good one. I've got lots of books on the shelf, but I keep this one on the nightstand because it's so easy to read. Then I can give myself ONE THING I will try to implement the next day and see what happens. If you apply any of the stuff in this book, your closing ratio will go up. No question. I recommend. And I hate sales books.. ### ⭐⭐⭐⭐⭐ Must read for anyone who sells anything. *by K***D on May 14, 2026* This was a helpful, quick easy read. If you are in sales, need to speak to people in a way that opens up conversation, this book is excellent. It was a quick 45 minute read and immediately has actionable words to use. It was a great reminder of things I had learned previously and some I didn't realize I naturally do. But its a book I'm giving to my children who are wanting to open up a business or have ideas they want to share. ### ⭐⭐⭐⭐ Elementary material- Easy read though *by K***E on April 15, 2026* This book is fine if you have zero idea what you’re doing in sales. I went into reading this book with hopes that there would be hidden gems but it basically gives you a very surface level framework of how to ask people things and provoke a response. I’ve been in sales for about 5 years and I can’t say anything in here really left me in awe. Super easy read though and I think it is a good ste for beginners. --- ## Why Shop on Desertcart? - 🛒 **Trusted by 1.3+ Million Shoppers** — Serving international shoppers since 2016 - 🌍 **Shop Globally** — Access 737+ million products across 21 categories - 💰 **No Hidden Fees** — All customs, duties, and taxes included in the price - 🔄 **15-Day Free Returns** — Hassle-free returns (30 days for PRO members) - 🔒 **Secure Payments** — Trusted payment options with buyer protection - ⭐ **TrustPilot Rated 4.5/5** — Based on 8,000+ happy customer reviews **Shop now:** [https://www.desertcart.hk/products/62423614-exactly-what-to-say-the-magic-words-for-influence-impact](https://www.desertcart.hk/products/62423614-exactly-what-to-say-the-magic-words-for-influence-impact) --- *Product available on Desertcart Hong Kong* *Store origin: HK* *Last updated: 2026-10-26*