--- product_id: 631214170 title: "roborock Q5 Max+ Robot Vacuum with Self-Empty Dock, Upgraded from Q5+, 5500 Pa Suction, DuoRoller Brush, Hands-Free Cleaning for up to 7 Weeks, PreciSense LiDAR Navigation, App & Voice Control" brand: "roborock" price: "HK$878" currency: HKD in_stock: false reviews_count: 13 url: https://www.desertcart.hk/products/631214170-roborock-q5-max-robot-vacuum-with-self-empty-dock-upgraded store_origin: HK region: Hong Kong --- # 5500 Pa HyperForce Suction 7-Week Self-Empty Dust Bags PreciSense LiDAR Navigation roborock Q5 Max+ Robot Vacuum with Self-Empty Dock, Upgraded from Q5+, 5500 Pa Suction, DuoRoller Brush, Hands-Free Cleaning for up to 7 Weeks, PreciSense LiDAR Navigation, App & Voice Control **Brand:** roborock **Price:** HK$878 **Availability:** ❌ Out of Stock ## Summary > 🧹 Clean smarter, not harder — let Q5 Max+ handle the mess while you live your best life! ## Quick Answers - **What is this?** roborock Q5 Max+ Robot Vacuum with Self-Empty Dock, Upgraded from Q5+, 5500 Pa Suction, DuoRoller Brush, Hands-Free Cleaning for up to 7 Weeks, PreciSense LiDAR Navigation, App & Voice Control by roborock - **How much does it cost?** HK$878 with free shipping - **Is it available?** Currently out of stock - **Where can I buy it?** [www.desertcart.hk](https://www.desertcart.hk/products/631214170-roborock-q5-max-robot-vacuum-with-self-empty-dock-upgraded) ## Best For - roborock enthusiasts ## Why This Product - Trusted roborock brand quality - Free international shipping included - Worldwide delivery with tracking - 15-day hassle-free returns ## Key Features - • **Voice & App Control:** Seamlessly syncs with Alexa, Siri & Google Home for hands-free scheduling and cleaning on your terms. - • **Powerful 5500 Pa Suction:** Effortlessly lifts dust, pet hair & debris from hardwood, tile, and carpet for a spotless home. - • **7 Weeks Hands-Free Cleaning:** Dual 2.5L dust bags mean you can forget about emptying for nearly two months—ultimate convenience. - • **Long-Lasting 240-Min Battery:** Covers up to 3,767 sqft on a single charge—perfect for large homes and busy lifestyles. - • **Smart PreciSense LiDAR Mapping:** Creates precise 3D maps for ultra-efficient, multi-level cleaning tailored to your space. ## Overview The Roborock Q5 Max+ is a cutting-edge robot vacuum featuring 5500 Pa suction power and a DuoRoller brush for deep cleaning across multiple floor types. Its PreciSense LiDAR navigation system delivers precise 3D mapping for efficient coverage, while the self-emptying dock with dual 2.5L dust bags enables up to 7 weeks of hands-free operation. With 240 minutes of battery life and seamless voice/app control compatibility, it’s designed for busy professionals seeking effortless, high-performance home cleaning. ## Description Roborock 2025 New Release Visit the Store Roborock 2025 New Release Visit the Store Roborock New F25 Series Visit the Store Roborock New F25 Series Review: Amazing cleaning partner!! Love! - This is my first robot vacuum and I'm in love with it! I love being able to be doing something else, folding laundry, making dinner etc while this is cleaning the floors. Harry, as I've named him, is my cleaning partner. While it by no means replaces the suction on a standard push vacuum It's great at those between cleanings to keep things picked up. We have a dog with long white hair and a cat so hair clean up is always an issue and I'm very ocd about my house being clean. The suction doesn't leave my thick carpet hair free by any means but it's a great help to keep up with it. I read a lot of reviews before buying so wanted to share my experience after having this about two months now and using several times a week. I vacuum the house during the week with Harry and he mops my hard floors on the weekend...and I do a stand up vacuuming with my big vac on the weekend. I hope this helps you! Here are some of my thoughts on how this thing "Harry" works: MOPPING. This feature is amazing!!! And one of the few robo vacs with the option. I love being able to put a little cleaner and water in the bin and let it do its thing. This model doesn't have the ability to map rooms you want it to clean in (if your carpet butts up to hard floors) but I found an easy solution. As my bar stools and garbage cans need to be moved so Harry can mop everything I just use them to block off my great room so it stays on the hard floors. Leaves my floors pretty dang clean and smelling good, while I do other things! You can also buy magnetic tape to block room's but I don't see the need with my blocking technique, and I just close the doors to my carpeted bedrooms. Wet the pad on the bottom before starting to help get it going, the water in the container slowly seeps out so getting the pad wet ensures its starts mopping right away. Will need to refill water bin about every 30 min. I use a little fresh scent pine sol then fill rest with water. SUCTION. The suction is great on hard floors gets everything up. The side sweeper is great against walls and cabinets. I have thick carpet so didn't expect it to suck everything up but it does a great job. Still leaves my dogs hair behind a bit. I use my big vacuum once a week for a deeper cleaning. For what it is this little guy does pretty good! OBJECT AVOIDANCE. My husband wanted the model that is twice the price or more that has the laser mapping eye. Not sure how that works but for the price this works just great! It senses something before running into it, slows down then gently bumps it and turns around. Also the low profile is great for getting under beds and dressers where hair and dirt hides, love this! Not saying I wouldn't like the laser mapping eye but didn't want to spend 2x+ the amount and this has proven to work really well. NAVIGATION. While I know other models are more technologically advanced again for the price this works great. It vacuums in straight lines which is great for my ocd. If it runs into an obstacle it can get off track from those lines as its works it's way around things. Sometimes it seems confused and goes back and forth in the same area, but generally works itself out and keeps going. I would like to be able to control where it goes in the house but not available on this model, but again for the price I'll say I don't really mind. I just let it go where it wants or shut it in an area if I want it to stay in there. BATTERY. The battery is pretty great. Runs for 2+ hours before needing to charge. I have a 2,700 sf rambler and it can't get through the whole house before needing to charge. If it were a tad more efficient in navigation it probably could, but does spend some time trying to figure out where it is and where to go. I just charge it and set it loose on the other side of the house. MAP/APP It has a map feature that is only to show you where it went during the clean up. You can't interact with the map or tell the vaccum to work in certain areas with it. But I knew this when I bought it so wasn't expecting that. If you are looking for a vacuum you can tell where to go then spend more for the upgraded models. I don't feel a huge need for this, works fine for me. The app is more for basic settings, you can turn it on and off and see what it's doing, battery life, have it call out to you if you can't find it. You can hook to Alexa which is awesome to say "tell Harry to start" and off it goes. Again you can't control its direction or rooms work the app it's more for stop/go and basic settings and maintenance. STAIRS. We have a sunken living room with a step.down the whole length if the room, hasn't fallen once. Its senses the step, and moves away, kinda bounces along the step turning, Sensing and moving it's way along it. Perfect. DUST BIN. this model has one of or the largest bins on the market, its holds a lot for hours of work. It's easy to access right on top, open the side and empty. The filter pops out so you can clean it, found taking outside and bumping on concrete left a good amount of dirt. NOISE. I think it's pretty quiet for a vacuum cleaner. I only have my noisy stand up to compare to and its much quieter than that. It's basically just the light suction noise, I don't hear the motor at all. OVERALL. For the price this is the best investment I could have made to help keep my house clean during the week while I'm busy with work. I love being able to start it and walk away accomplishing other things and come back to clean floors. It's a little misguided at times but nothing bad. I'm sure more expensive models are a bit more intelligent but for $350 this is the best option out there. I would highly recommend if you need a helping hand. My favorite feature is the mopping, I hate mopping floors and this does the job for me! This thing is amazing and I can't believe I've never had one, will never be without now! Happy cleaning!! Review: Almost perfect - It cleans especially well. This means the one disposable dust bag it comes with will fill up quickly so immediately buy dust bin bags-you will need them fast. Be sure you get the RoboRock app to set it up with. Setup is easy and essential using the app. Alexa or Google integration is a breeze. It is fairly quiet on balanced suction mode, and not really so loud on turbo. You MUST manually empty the dust bin in the Q5+ if it fills during cleaning and that is a real possibility if you have a lot of square feet. It will dock due to low battery or being full and upon docking it will empty by itself. However if during its cleaning cycle, it gets full, it will not sense this nor return to dock to empty. You MUST empty the dust bin-easy enough to do using the app. Dust bin contents are sucked into the dust bin back when docked and you manually choose empty dust bin. You have to let it run and do its thing. The best thing: set room mapping up and let it run around to map your floor. Then it will clean. Doing mapping first is easy and fast. You have to save maps of rooms/floors by setting save on-you toggle it to "on" and then you map. You can set up tasks meaning you can have it clean one room then go back to dock to empty and this is a good thing because it most likely will not overfill from one room and you need not manually empty it. Create three or four tasks and with each completed task, it will go back to dock and empty. If you do not do tasks, and you try to clean 1200 square feet, it WILL fill up and you MUST intervene and tell it to go back to dock to empty it. I run it 2x a day for 1200 feet and no matter what I do, it fills up before it is done cleaning. I have no idea where it comes from but the bin gets full about half way through. There is no way to get around this. This device picks up ever-so-fine dust, and dirt-better than with a vacuum. The big clumps of hair if you have dogs...not so much but these are visible and easily picked up after the device has left them behind during its runs. It just cleans and cleans! Let me go back to cleaning. It does this well. I am surprised how much small stuff it picks up. It picks up dog hair, etc. well. It seems to pick up dirt I cannot even see or notice. With a full charge, you may get 1200 square feet; I do with about 15% battery left. If not, it will go back to charge on the dock when it gets to 19% low. My plan: let it work using tasks (you can set a room or floor schedule) and let it charge and by the morning, empty the dust bin by using that option via the app, and let it clean again a floor where you do not have activity or where people are not at home or around (bedrooms for example). I say work it; run it daily. I have a good vac; I vacuumed Wed, and it is Sun and it is shocking to see what it has been picking up in the dust bin. If you have a dog or cat, this is the move. I am not saying it will pick up long hair but the short hair and dander, yes it 100% will. It cleans under the beds (yay!) and under furniture where it fits. It is not an industrial vac. It most likely won't and should not be used to pick up wood chips, etc. around a wood stove, nor should it be used to pick up large particulate matter. It does pick up coins without any noise or damage so that it great if you miss a coin on the carpet or floor. I can use Alexa ("Alexa, tell Roborock to empty the dust bin" or "Alexa, tell Roborock to start cleaning" or "Alexa, tell Roborock to dock") for basic commands. If you have a spill, you will have to experiment to get the unit to clean it up; it looks like if you press the home button on the device, it cleans within a 10-foot radius. It will just try to clean in rows so you will just have to try it out for spot cleaning. It may be a pain to get it to do that. I can't imagine people with pets not having this or one of the Roomba pet hair cleaning units. This is going to save me so much work. I am not getting any younger. I thought "Why deny myself technology?" so I got it on sale. I highly recommend meaning for me it matched my expectations and needs and easily so. One last thing: the roller will clog with wrap-around hair. It is easy to take out and clean BUT you MUST put the roller brush cover on exactly meaning there are four tabs and two go in manually at a bit of an angle and the other side of the roller brush cover has two clips that go back into place when you pinch them. IF you see any of the four tabs, you do not have it in place correctly. This shows up when you try to empty the unit. It will not empty. You will hear it try but it will not because the suction is too low because the roller brush cover is not completely installed/inserted. You may find the unit telling you you are attempting too many empty commands and it will ignore your commands to empty the dust bin if you find you had the roller brush cover on loosely. The way around this is to take out the dust bin and with a flashlight locate the reset hole (use a pin). It is well-hidden. When you find it, put in the button while also holding the home or power button. This resets the device. You have to readd your unit to wifi (not 5 but 2.4) and be sure your phone's wifi for this is on the 2.4 band. Reattach the unit to your 2.4 wifi and you will be good to go. The unit will start recognizing the empty command and with the roller brush cover on correctly (no tabs showing), you will see the unit empty its dust bin. All maps, etc. are saved in the app. Only the unit gets reset. The bags are really easy to change. I filled that "7-week" bag in a week. That is how good the unit is. I have run it 3x a day and I still pick up dirt. I have no idea how or why but I do breathe easier now without any decongestants, and the house is clean! Any vacuum clogs and needs cleaning. This unit is no different. It is maintenance. After a week or so, you get the hang of it. I did not get the combo mop unit because I can do that with another machine. I wanted a dust bin that was 100% for dirt pickup. It works. It works well. I am getting another for the second floor with carpet and with carpet, the unit senses this and goes into turbo mode to clean. For hardwood, it does not have to do that. There are four speeds. Night is quietest. Balanced is good. I like that setting. The wrap-up: run this a couple of times a day (why not?) and pause your cleaning via the app after 30 minutes or so to return it to dock and empty. Or use tasks. No one is going to get 1200 square feet cleaned in one pass without emptying. That is a good thing. This device picks up! For real! ## Features - Roborock robot vacuum only supports 2.4G WiFi. Make sure your router uses this frequency. If your home primarily uses a 5 GHz band, consider setting up a dual-band router or switching to a 2.4 GHz network for optimal performance. - 7-Week Hands-Free Cleaning: Experience the convenience of self-emptying with 2x2.5L dust bags, allowing you to go up to 7 weeks without manual trash disposal. Made from high-efficiency material, the dust bags help reduce dust, contributing to a cleaner home environment. - 5500 Pa Effortless Suction: Featuring 5500 Pa HyperForce suction power, the Q5 Max+ captures dust and debris from various types of flooring, including hardwood, tile, and carpet, for effective cleaning. Paired with the advanced DuoRoller Brush, it efficiently cleans dirt, pet hair, and human hair, with a design that helps reduce tangling. - PreciSense LiDAR Navigation System: Creating detailed 3D maps for quick and accurate navigation. With a quick mapping feature and multi-level mapping system, it adapts seamlessly to different environments, ensuring thorough and efficient cleaning every time. - Cleaning in One Step: The Q5 Max+ has a 770ml dustbin capacity, a maximum sweeping area of 3,767 sqft, and can run for up to 240 minutes on a single charge, making it easy to turn on and off to meet the sweeping needs of most households. - Voice & APP Control: Forget about manual commands and embrace voice and app control. Q5 Max+ syncs seamlessly with Alexa, Apple Siri, and Google Home, so all you have to do is say the magic word. By simply using your voice and figures you can initiate cleaning or adjust settings effortlessly. - What’s in the Box: Q5 Max+ Robot Vacuum, Auto-Empty Dock, Power Cable, Dustbin, Dust Bag x 2, Side Brush x 1, User Manual. ## Technical Specifications | Specification | Value | |---------------|-------| | ASIN | B0CWQP4Y4R | | Batteries are Included | Yes | | Battery Life | 240 minutes | | Battery Type | Lithium Ion | | Best Sellers Rank | #145,537 in Home & Kitchen ( See Top 100 in Home & Kitchen ) #126 in Robotic Vacuums | | Brand | roborock | | Brand Name | roborock | | Capacity | 0.77 Liters | | Color | Black - 02 | | Compatible Devices | Amazon Echo, Google Home, Smartphones | | Control Method | App, Voice | | Controller Type | App Control, Button Control, Voice Control | | Customer Reviews | 4.0 out of 5 stars 10,233 Reviews | | Filter Type | Washable | | Form Factor | Robotic | | Global Trade Identification Number | 00195043004907 | | Included Components | Q5 Max+ Robot Vacuum, Self-Empty Station, Power Cable, Dustbin, Dust Bag x 2, Side Brush x 1, User Manual | | Indoor Outdoor Usage | Indoor | | Item Dimensions L x W x H | 13.8"L x 17.3"W x 16.7"H | | Item Type Name | Robotic Vacuums | | Item Weight | 25 Pounds | | Manufacture Year | 2024 | | Manufacturer | roborock | | Model Name | Q5 Max+ | | Model Number | Q5 Max+ | | Noise Level | 67 Decibels | | Number of Items | 1 | | Number of Power Levels | 1 | | Number of Speeds | 1 | | Number of Wheels | 2 | | Other Special Features of the Product | 5500 Pa Suction, DuoRoller Brush, PreciSense LiDAR Navigation, Self-Emptying, Smart Mapping | | Portable | No | | Power Source | Battery Powered | | Product Dimensions | 13.8"L x 17.3"W x 16.7"H | | Recommended Uses For Product | cleaning homes, hands-free operation, cleaning various floor types | | Special Feature | 5500 Pa Suction, DuoRoller Brush, PreciSense LiDAR Navigation, Self-Emptying, Smart Mapping | | Style Name | Q5 Max+ Black | | Surface Recommendation | hardwood\tile\carpet | | Voltage | 120 Volts | ## Product Details - **Brand:** roborock - **Color:** Black - 02 - **Model Name:** Q5 Max+ - **Special Feature:** 5500 Pa Suction, DuoRoller Brush, PreciSense LiDAR Navigation, Self-Emptying, Smart Mapping - **Surface Recommendation:** hardwood\tile\carpet ## Images ![roborock Q5 Max+ Robot Vacuum with Self-Empty Dock, Upgraded from Q5+, 5500 Pa Suction, DuoRoller Brush, Hands-Free Cleaning for up to 7 Weeks, PreciSense LiDAR Navigation, App & Voice Control - Image 1](https://m.media-amazon.com/images/I/61yYis0jtgL.jpg) ![roborock Q5 Max+ Robot Vacuum with Self-Empty Dock, Upgraded from Q5+, 5500 Pa Suction, DuoRoller Brush, Hands-Free Cleaning for up to 7 Weeks, PreciSense LiDAR Navigation, App & Voice Control - Image 2](https://m.media-amazon.com/images/I/71UALBvjLCL.jpg) ![roborock Q5 Max+ Robot Vacuum with Self-Empty Dock, Upgraded from Q5+, 5500 Pa Suction, DuoRoller Brush, Hands-Free Cleaning for up to 7 Weeks, PreciSense LiDAR Navigation, App & Voice Control - Image 3](https://m.media-amazon.com/images/I/71Ug4WteHzL.jpg) ![roborock Q5 Max+ Robot Vacuum with Self-Empty Dock, Upgraded from Q5+, 5500 Pa Suction, DuoRoller Brush, Hands-Free Cleaning for up to 7 Weeks, PreciSense LiDAR Navigation, App & Voice Control - Image 4](https://m.media-amazon.com/images/I/81bPZgF1wRL.jpg) ![roborock Q5 Max+ Robot Vacuum with Self-Empty Dock, Upgraded from Q5+, 5500 Pa Suction, DuoRoller Brush, Hands-Free Cleaning for up to 7 Weeks, PreciSense LiDAR Navigation, App & Voice Control - Image 5](https://m.media-amazon.com/images/I/71ObxposydL.jpg) ## Available Options This product comes in different **Color** options. ## Questions & Answers **Q: What WiFi network does the robot vacuum Q5 Max+ support?** A: This robot vacuum Q5 Max+ only supports 2.4 GHz WiFi. Make sure your router uses this frequency. If your home primarily uses a 5 GHz band, consider setting up a dual-band router or switching to a 2.4 GHz network for optimal performance. **Q: How do I control this Roborock robot vacuum cleaner?** A: Use the Roborock app to customize settings, start/stop cleaning, or schedule tasks. The robot vacuum Q5 Max+ also supports voice control via Alexa, Siri, and Google Home, allowing you to manage cleaning with simple commands. **Q: Can this robotic vacuum handle multiple floors in my home?** A: Yes, this Roborock Q5 Max+ features a multi-floor mapping system that adapts to various environments. It can store up to 4 maps, allowing easy switching between floors without needing to remap each time. **Q: How often do I need to empty the dustbin of the robot vacuum with self emptying station?** A: The Roborock robot vacuum Q5 Max+ features a self-emptying station with 2.5L dust bags, offering up to 7 weeks of hands-free cleaning. E12-rated dust bags help filter out dust and allergens, ensuring a clean home environment. **Q: How does the Roborock Q5 Max+ clean different floor types?** A: The Roborock robot vacuum Q5 Max+ uses 5500Pa suction and a DuoRoller Brush to clean hardwood, tile, and carpet. It efficiently captures dust, debris, and hair with minimal tangling. Note: This model does not support mopping. ## Customer Reviews ### ⭐⭐⭐⭐⭐ Amazing cleaning partner!! Love! *by D***7 on November 3, 2019* This is my first robot vacuum and I'm in love with it! I love being able to be doing something else, folding laundry, making dinner etc while this is cleaning the floors. Harry, as I've named him, is my cleaning partner. While it by no means replaces the suction on a standard push vacuum It's great at those between cleanings to keep things picked up. We have a dog with long white hair and a cat so hair clean up is always an issue and I'm very ocd about my house being clean. The suction doesn't leave my thick carpet hair free by any means but it's a great help to keep up with it. I read a lot of reviews before buying so wanted to share my experience after having this about two months now and using several times a week. I vacuum the house during the week with Harry and he mops my hard floors on the weekend...and I do a stand up vacuuming with my big vac on the weekend. I hope this helps you! Here are some of my thoughts on how this thing "Harry" works: MOPPING. This feature is amazing!!! And one of the few robo vacs with the option. I love being able to put a little cleaner and water in the bin and let it do its thing. This model doesn't have the ability to map rooms you want it to clean in (if your carpet butts up to hard floors) but I found an easy solution. As my bar stools and garbage cans need to be moved so Harry can mop everything I just use them to block off my great room so it stays on the hard floors. Leaves my floors pretty dang clean and smelling good, while I do other things! You can also buy magnetic tape to block room's but I don't see the need with my blocking technique, and I just close the doors to my carpeted bedrooms. Wet the pad on the bottom before starting to help get it going, the water in the container slowly seeps out so getting the pad wet ensures its starts mopping right away. Will need to refill water bin about every 30 min. I use a little fresh scent pine sol then fill rest with water. SUCTION. The suction is great on hard floors gets everything up. The side sweeper is great against walls and cabinets. I have thick carpet so didn't expect it to suck everything up but it does a great job. Still leaves my dogs hair behind a bit. I use my big vacuum once a week for a deeper cleaning. For what it is this little guy does pretty good! OBJECT AVOIDANCE. My husband wanted the model that is twice the price or more that has the laser mapping eye. Not sure how that works but for the price this works just great! It senses something before running into it, slows down then gently bumps it and turns around. Also the low profile is great for getting under beds and dressers where hair and dirt hides, love this! Not saying I wouldn't like the laser mapping eye but didn't want to spend 2x+ the amount and this has proven to work really well. NAVIGATION. While I know other models are more technologically advanced again for the price this works great. It vacuums in straight lines which is great for my ocd. If it runs into an obstacle it can get off track from those lines as its works it's way around things. Sometimes it seems confused and goes back and forth in the same area, but generally works itself out and keeps going. I would like to be able to control where it goes in the house but not available on this model, but again for the price I'll say I don't really mind. I just let it go where it wants or shut it in an area if I want it to stay in there. BATTERY. The battery is pretty great. Runs for 2+ hours before needing to charge. I have a 2,700 sf rambler and it can't get through the whole house before needing to charge. If it were a tad more efficient in navigation it probably could, but does spend some time trying to figure out where it is and where to go. I just charge it and set it loose on the other side of the house. MAP/APP It has a map feature that is only to show you where it went during the clean up. You can't interact with the map or tell the vaccum to work in certain areas with it. But I knew this when I bought it so wasn't expecting that. If you are looking for a vacuum you can tell where to go then spend more for the upgraded models. I don't feel a huge need for this, works fine for me. The app is more for basic settings, you can turn it on and off and see what it's doing, battery life, have it call out to you if you can't find it. You can hook to Alexa which is awesome to say "tell Harry to start" and off it goes. Again you can't control its direction or rooms work the app it's more for stop/go and basic settings and maintenance. STAIRS. We have a sunken living room with a step.down the whole length if the room, hasn't fallen once. Its senses the step, and moves away, kinda bounces along the step turning, Sensing and moving it's way along it. Perfect. DUST BIN. this model has one of or the largest bins on the market, its holds a lot for hours of work. It's easy to access right on top, open the side and empty. The filter pops out so you can clean it, found taking outside and bumping on concrete left a good amount of dirt. NOISE. I think it's pretty quiet for a vacuum cleaner. I only have my noisy stand up to compare to and its much quieter than that. It's basically just the light suction noise, I don't hear the motor at all. OVERALL. For the price this is the best investment I could have made to help keep my house clean during the week while I'm busy with work. I love being able to start it and walk away accomplishing other things and come back to clean floors. It's a little misguided at times but nothing bad. I'm sure more expensive models are a bit more intelligent but for $350 this is the best option out there. I would highly recommend if you need a helping hand. My favorite feature is the mopping, I hate mopping floors and this does the job for me! This thing is amazing and I can't believe I've never had one, will never be without now! Happy cleaning!! ### ⭐⭐⭐⭐⭐ Almost perfect *by D***S on November 26, 2023* It cleans especially well. This means the one disposable dust bag it comes with will fill up quickly so immediately buy dust bin bags-you will need them fast. Be sure you get the RoboRock app to set it up with. Setup is easy and essential using the app. Alexa or Google integration is a breeze. It is fairly quiet on balanced suction mode, and not really so loud on turbo. You MUST manually empty the dust bin in the Q5+ if it fills during cleaning and that is a real possibility if you have a lot of square feet. It will dock due to low battery or being full and upon docking it will empty by itself. However if during its cleaning cycle, it gets full, it will not sense this nor return to dock to empty. You MUST empty the dust bin-easy enough to do using the app. Dust bin contents are sucked into the dust bin back when docked and you manually choose empty dust bin. You have to let it run and do its thing. The best thing: set room mapping up and let it run around to map your floor. Then it will clean. Doing mapping first is easy and fast. You have to save maps of rooms/floors by setting save on-you toggle it to "on" and then you map. You can set up tasks meaning you can have it clean one room then go back to dock to empty and this is a good thing because it most likely will not overfill from one room and you need not manually empty it. Create three or four tasks and with each completed task, it will go back to dock and empty. If you do not do tasks, and you try to clean 1200 square feet, it WILL fill up and you MUST intervene and tell it to go back to dock to empty it. I run it 2x a day for 1200 feet and no matter what I do, it fills up before it is done cleaning. I have no idea where it comes from but the bin gets full about half way through. There is no way to get around this. This device picks up ever-so-fine dust, and dirt-better than with a vacuum. The big clumps of hair if you have dogs...not so much but these are visible and easily picked up after the device has left them behind during its runs. It just cleans and cleans! Let me go back to cleaning. It does this well. I am surprised how much small stuff it picks up. It picks up dog hair, etc. well. It seems to pick up dirt I cannot even see or notice. With a full charge, you may get 1200 square feet; I do with about 15% battery left. If not, it will go back to charge on the dock when it gets to 19% low. My plan: let it work using tasks (you can set a room or floor schedule) and let it charge and by the morning, empty the dust bin by using that option via the app, and let it clean again a floor where you do not have activity or where people are not at home or around (bedrooms for example). I say work it; run it daily. I have a good vac; I vacuumed Wed, and it is Sun and it is shocking to see what it has been picking up in the dust bin. If you have a dog or cat, this is the move. I am not saying it will pick up long hair but the short hair and dander, yes it 100% will. It cleans under the beds (yay!) and under furniture where it fits. It is not an industrial vac. It most likely won't and should not be used to pick up wood chips, etc. around a wood stove, nor should it be used to pick up large particulate matter. It does pick up coins without any noise or damage so that it great if you miss a coin on the carpet or floor. I can use Alexa ("Alexa, tell Roborock to empty the dust bin" or "Alexa, tell Roborock to start cleaning" or "Alexa, tell Roborock to dock") for basic commands. If you have a spill, you will have to experiment to get the unit to clean it up; it looks like if you press the home button on the device, it cleans within a 10-foot radius. It will just try to clean in rows so you will just have to try it out for spot cleaning. It may be a pain to get it to do that. I can't imagine people with pets not having this or one of the Roomba pet hair cleaning units. This is going to save me so much work. I am not getting any younger. I thought "Why deny myself technology?" so I got it on sale. I highly recommend meaning for me it matched my expectations and needs and easily so. One last thing: the roller will clog with wrap-around hair. It is easy to take out and clean BUT you MUST put the roller brush cover on exactly meaning there are four tabs and two go in manually at a bit of an angle and the other side of the roller brush cover has two clips that go back into place when you pinch them. IF you see any of the four tabs, you do not have it in place correctly. This shows up when you try to empty the unit. It will not empty. You will hear it try but it will not because the suction is too low because the roller brush cover is not completely installed/inserted. You may find the unit telling you you are attempting too many empty commands and it will ignore your commands to empty the dust bin if you find you had the roller brush cover on loosely. The way around this is to take out the dust bin and with a flashlight locate the reset hole (use a pin). It is well-hidden. When you find it, put in the button while also holding the home or power button. This resets the device. You have to readd your unit to wifi (not 5 but 2.4) and be sure your phone's wifi for this is on the 2.4 band. Reattach the unit to your 2.4 wifi and you will be good to go. The unit will start recognizing the empty command and with the roller brush cover on correctly (no tabs showing), you will see the unit empty its dust bin. All maps, etc. are saved in the app. Only the unit gets reset. The bags are really easy to change. I filled that "7-week" bag in a week. That is how good the unit is. I have run it 3x a day and I still pick up dirt. I have no idea how or why but I do breathe easier now without any decongestants, and the house is clean! Any vacuum clogs and needs cleaning. This unit is no different. It is maintenance. After a week or so, you get the hang of it. I did not get the combo mop unit because I can do that with another machine. I wanted a dust bin that was 100% for dirt pickup. It works. It works well. I am getting another for the second floor with carpet and with carpet, the unit senses this and goes into turbo mode to clean. For hardwood, it does not have to do that. There are four speeds. Night is quietest. Balanced is good. I like that setting. The wrap-up: run this a couple of times a day (why not?) and pause your cleaning via the app after 30 minutes or so to return it to dock and empty. Or use tasks. No one is going to get 1200 square feet cleaned in one pass without emptying. That is a good thing. This device picks up! For real! ### ⭐ Don’t make the mistake I did, Roborock is Garbage… *by B***R on November 5, 2023* Less than 10 months after purchasing a Roborock Q7 it is dead, completely. It fails to power on, won’t connect to the app, and is for all intents and purposes a paperweight. This happened after a ‘firmware update’, and this in my experience has been one of, but not nearly the worst of the experience with Roborock. Firmware updates all seem to cause massive problems for the vacuum, from deleting maps, removing features, and now outright bricking the vacuum. Once the device failed I did what any customer would do and contacted their support. When I tell you that Roborock has the worst, capital W, Worst support I have ever utilized, I absolutely mean it. Roborock support is only after hours, meaning if you are located inside the United States, you will only be able to meaningfully communicate with support at night. They have a 24x7 helpline where Tier 1 technicians provide basic, extremely limited support. In my case it was “Press the power button, does it turn on?” After that I was told the Tier 2 support would need to be involved. Tier 2 support is only via email, and expect at a minimum 24 hours between messages. Roborock confirmed that they do not have interest in allocating the resources to allow customers to communicate with Tier 2 support. They do not see the value in it. So I waited patiently for a response. The device is after all only 10 months old, certainly they would just ship a new one and refurbish mine that was bricked by a bad firmware update. Surprisingly that was not the case. The response I got back was that the device was Out of Warranty. 10 month old, a $500 vacuum, and it’s “Out Of Warranty”. I was told that if I chose to I could ship the device back to them at my own expense, and that sometime later it would be returned to me and that they would ‘attempt to repair it.’ The thing that interested me here is the length of the warranty. I was confused and messaged back, assuming they had made a mistake. Obviously the device was under warranty, it was just 10 months old. I confirmed the serial number and again, waited 24 hours for a reply. It almost began to feel like a NASA mission, where I was waiting for some communication delay between me and a set of engineers on another planet. I am an engineer, and I have some experience with warranties, so I went to look how long the warranty was on Roborock Products. The warranty, it turns out, is 30 days. Roborock only guarantees that their products will continue to function for 30 days after purchase. Past that date repairs are only carried out at the end users cost. Generally a warranty time is set where you calculate the MTTF, mean time to failure of the components, and you design the warranty to be long enough to cover basic failures, but not so long as to include the failures of consumable products. Given this knowledge it’s safe to assume that Roborock does not expect their devices to last more than 30 days. The design is intentional, and these aren’t ’out of band failures’. Roborock is, and I confirmed with support, aware of the fact that their devices all will fail within a year, and the expectation is that the customer can, if they choose, continue to pay for subsequent repairs, regardless of whether or not this failure was caused by misuse, failure of components, or by receiving a bad firmware update. All of that in mind, the actual functionality of the vacuum is also extremely limited. We ran our vacuum on a nightly schedule for 10 months and rarely was there a night where it actually completed the schedule without getting lost, stuck, or failing in some way. Low lying furniture seemed to provide an especially difficult challenge, as the vacuum would constantly climb onto the furniture legs and then become stuck. The solution ended up being placing ‘no go’ zones around everywhere that the device would get stuck, and after about 7 months of tweaking the map, we were able to get it to successfully complete a single run. Of course roughly 40% of the map had been blocked off and in subsequent runs we found that the Roborock frequently got ‘lost’ and wandered into No Go zones, only to then freeze and require us to move it manually out of the zone. It was a little like having a toddler vacuum for you, some part of the floor got cleaned, but overall it was more work to use the Roborock than it was to just vacuum it ourselves. Even when it did vacuum we found that it did at best a mediocre job, often leaving debris behind, and that the ‘mopping’ function left our floors streaky and resulted in a wet and smelly mop being dragged over our carpets when it transitioned between floor types. There is no function to tell it to vacuum carpets first and then mop floors, in fact it randomly moves between floors and carpets in a way that seems designed to ensure as much of the carpet as possible gets wet. The Lidar function is all but useless and in watching the vacuum operate I watched it constantly bounce and knock into things, seeming to have no idea where it actually was at any given time. It functioned roughly as well as a cheap robot vacuum without any lidar or advanced mapping features. Finally, and this I only learned recently. Roborock is entirely located in China. I include this because for a lot of people there are serious concerns with services and hardware that communicate back with Chinese servers, largely because the Chinese government openly identifies that it has the ability to take possession of any data on any server that belongs to any Chinese company, which is why you have seen services like TikTok be blocked and why the Government has banned Huawei. Understand that if you have a Roborock vacuum that any data it collects becomes property of the Chinese government, including mapping data and anything the sensors detect in your home. This may or not be a big deal to people, but I feel it’s worth mentioning since Roborock does a good job of obfuscating this point. Overall I would say that the 500$ Roborock performs no better than a 99$ Eufy vacuum I have upstairs. The LiDAR doesn’t seem to function at all, it seems to have no ability to avoid furniture or to keep itself from becoming trapped or lost. Even when it does vacuum it does a mediocre job and generally leaves the carpets dirty and wet, if you use the mopping function. I would highly suggest you avoid both this model and products from Roborock. It’s clear from my interactions with support that Roborock has no faith in their products, they consider them to be disposable and provide only at cost repairs after purchase. ## Frequently Bought Together - roborock Q5 Max+ Robot Vacuum with Self-Empty Dock, Upgraded from Q5+, 5500 Pa Suction, DuoRoller Brush, Hands-Free Cleaning for up to 7 Weeks, PreciSense LiDAR Navigation, App & Voice Control - 16 Packs Q5 Dust Bag for Roborock Q5 Max+, Q5 Pro+, Q8 Max+, Q7 Max+, 3.6L Vaccum Bag for Q5, Q5+, Q7, Q7+, Q7 Max, S8+, S8 Pro Ultra, S7 Pro Ultra, S7 MaxV Ultra Robot Vacuum - Q5 Max+ Accessories for Roborock Q5 Max+, Q5 DuoRoller+, Q5 Pro+, Q8 Max+ Robot Vacuum Cleaners, Replacement Parts Include Dual Roller Brush, 4 Side Brushes, 4 Washable Filter, 4 Disposable Dust Bag --- ## Why Shop on Desertcart? - 🛒 **Trusted by 1.3+ Million Shoppers** — Serving international shoppers since 2016 - 🌍 **Shop Globally** — Access 737+ million products across 21 categories - 💰 **No Hidden Fees** — All customs, duties, and taxes included in the price - 🔄 **15-Day Free Returns** — Hassle-free returns (30 days for PRO members) - 🔒 **Secure Payments** — Trusted payment options with buyer protection - ⭐ **TrustPilot Rated 4.5/5** — Based on 8,000+ happy customer reviews **Shop now:** [https://www.desertcart.hk/products/631214170-roborock-q5-max-robot-vacuum-with-self-empty-dock-upgraded](https://www.desertcart.hk/products/631214170-roborock-q5-max-robot-vacuum-with-self-empty-dock-upgraded) --- *Product available on Desertcart Hong Kong* *Store origin: HK* *Last updated: 2026-05-13*