Can the Aqara U200 connect to Wi-Fi for remote control?

The U200 requires a Matter-enabled hub to connect to the internet. Only when paired with such a hub can it be controlled remotely through the hub’s compatible app.

Why isn't the motor working properly?

Please ensure the correct adapter is selected from the 9 incuded sizes and that the lock bodyis fimly secured to the door using the provided achesive pads if needed.

If I don’t have a compatible hub, can I still use the lock?

Yes. You can still use the basic features via Bluetooth in the Aqara app (like adding fingerprints, passcodes, and Auto Lock). However, features such as Home Key, remote unlocking, and automations will not be available.

Does this product support Apple Home Key?

Yes. The Aqara U200 supports unlocking with Apple Home Key, but it requires a Matter-enabled Apple hub (e.g., HomePod 2, HomePod mini, or Apple TV 4K 2021/2022).

Why is the fingerprint not unlocking the Aqara U200?

Ensure your finger and the sensor are clean and dry—wipe both with a clean cloth. Some fingerprints (e.g., children or elderly) may be too faint to recognize—try another family member to check if it’s a fingerprint or device issue.

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Aqara Smart Lock U200 with Apple Home Key, Matter Over Thread, Silver

Aqara Smart Lock U200 with Apple Home Key, Matter Over Thread, Silver

Product ID: 640632558

Details

Brand
Aqara
Item dimensions L x W x H
6.2 x 6 x 15.2
Lock type
Keypad
Material
Aluminium
Special feature
Keypad Smart

📱Apple Home Key & multi-platform control

🔋6-month rechargeable battery life

🔐Matter over Thread native integration

HK$3439

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Sold byAmazon Hong KongDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🔒 Elevate your home security with smart, silent, and seamless control.

LONG LASTING POWER - Rechargeable Li-Ion battery lasts up to 6 months on a single charge, with backup AAA and hardwired options.
EFFORTLESS INSTALLATION - Fits over existing locks—no drilling or screwing needed. Upgrade your security without the hassle.
SEAMLESS MATTER INTEGRATION - Unlock the future with native Matter over Thread support, compatible with Apple, Google, Alexa & SmartThings.
SMART QUIET MODE AUTO LOCK - Reduce noise with Quiet Unlock Mode and never worry about an unlocked door thanks to auto-lock & open-door alerts.
BIOMETRIC MULTI ACCESS SECURITY - Fingerprint (up to 25 users), Apple Home Key, NFC, password & mechanical key options for ultimate convenience.

The Aqara Smart Lock U200 is a sleek, silver smart lock featuring native Matter over Thread connectivity for seamless integration with Apple Home, Google Home, Alexa, and SmartThings. It supports multiple unlocking methods including fingerprint (up to 25 users), Apple Home Key, NFC, password, and mechanical keys. Designed for easy installation without drilling, it offers a rechargeable battery lasting up to 6 months, with backup power options. Enhanced with Quiet Unlock Mode, auto-lock, tamper alerts, and AES encryption, it ensures robust security and smart home compatibility for modern professionals.

Specifications

ASIN	B0D1BZPJP1
Best Sellers Rank	34,558 in DIY & Tools ( See Top 100 in DIY & Tools ) 6,535 in Door Hardware & Locks
Brand	Aqara
Colour	Silver
Connectivity Protocol	Matter over Thread, Bluetooth
Control Method	Touch
Controller Type	iOS
Country of Origin	China
Customer Reviews	3.5 3.5 out of 5 stars (857)
Finish	Polished
Included Components	Smart Lock U200 × 1, User Manual × 1, Aqara Rechargeable Battery × 1 , Cylinder Adaptor Kit × 1 , Hexagon Screwdriver × 1 , USB-C Cable × 1 , AAA Battery × 4 , 3M Sticker × 1 , EVA Pad Kit × 1, Screw Kit × 1, Power Bank Pouch × 1
Item Dimensions	6.2 x 6 x 15.2 centimetres
Item Highlight	Fingerprint Keypad Included), Smart Door Lock with Rechargeable Battery, Supports Apple, Google Home, Alexa and SmartThings
Item Type Name	Smart Lock U200, Silver
Item Weight	0.65 Kilograms
Lock Type	Keypad
Manufacturer	Lumi United Technology Co., Ltd
Material	Aluminium
Model Name	EL-D02E
Model Number	EL-D02E
Number of Items	1
Number of Packs	1
Number of Pieces	1
Recommended Uses For Product	Home and business security
Shape	Round
Special Features	Keypad Smart Lock
Style	Smart Lock U200 Silver
UPC	192784001608

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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HK$3439

Duties & taxes included

In stock

Sold byAmazon Hong KongDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Hong Kong.

Secure transaction

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TrustScore 4.5 | 7,300+ reviews

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