--- product_id: 64733678 title: "Never Split the Difference: Negotiating as if Your Life Depended on It" price: "HK$108" currency: HKD in_stock: true reviews_count: 13 url: https://www.desertcart.hk/products/64733678-never-split-the-difference-negotiating-as-if-your-life-depended store_origin: HK region: Hong Kong --- # Never Split the Difference: Negotiating as if Your Life Depended on It **Price:** HK$108 **Availability:** ✅ In Stock ## Quick Answers - **What is this?** Never Split the Difference: Negotiating as if Your Life Depended on It - **How much does it cost?** HK$108 with free shipping - **Is it available?** Yes, in stock and ready to ship - **Where can I buy it?** [www.desertcart.hk](https://www.desertcart.hk/products/64733678-never-split-the-difference-negotiating-as-if-your-life-depended) ## Best For - Customers looking for quality international products ## Why This Product - Free international shipping included - Worldwide delivery with tracking - 15-day hassle-free returns ## Description THE HUGE INTERNATIONAL BESTSELLER A former FBI hostage negotiator offers a field-tested approach to negotiating - effective in any situation. 'Riveting ' Adam Grant 'S tupendous ' The Week ' Brilliant' Guardian ____________________________ After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists. Never Split the Difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most - when people's lives were at stake. Rooted in the real-life experiences of an intelligence professional at the top of his game, Never Split the Difference will give you the competitive edge in any discussion. ____________________________ PRAISE FOR NEVER SPLIT THE DIFFERENCE 'Such a great book that is relevant to more than just FBI negotiations: it's relevant to my relationship with my partner, to my business, to everything in between.' Steven Bartlett, entrepreneur and host of the Diary of a CEO podcast 'It's rare that a book is so gripping and entertaining while still being actionable and applicable .' Inc. 'A business book you won't be able to put down .' Fortune Review: Helpful in real life - Its wonderful experience of reading this book, the way of providing details through simplicity and story telling is so good. I also tried the tips in my real life and it worked. Starting is good and somewhere between if you feel bore, don't stop just continue reading and you will find many interesting insights. Review: Negotiation is about co-axing not over coming, it is about co-opting and not defeating - "Never Split the difference" is an outstanding book on how to negotiate, written by Mr. Chriss Voss an ex-FBI agent. having read a few books on negotiation, this is quite clearly the best. Mr. Voss is well qualified to write such a book given that he has negotiated over release of hostages in a number of parts of the world and on the other side his involvement with academic institutions such as Harvard. Fundamental message of Mr. Voss is that human beings are emotional and irrational. Decision making is at the end of the say an emotional decision. The historical theories on negotiations are built on human beings rational and both the sides developing "win win" solutions. However, in a hostage crisis, it may not be possible to have a win win outcome. And therefore the title of the book -- never split the difference. Mr. Voss's negotiation approach is roughly as follows: 1. Listen to the other party carefully. Mr. Voss believes that people wish to be understood and accepted and listening is the best way to do that. 2. Second thing that he emphasises is to spot the emotion in the other party, summarise/ paraphrase what the other person is saying. Summarising may not be by accepting what the other person is saying but by "labelling it". This way the counter party feels safe, understood and develops trust. This makes the other person more open to ideas. 3. People like autonomy and control. Allowing them to say no is often a great way to understand their reservations and also gives them the feeling that they are in control. Understanding their resistance can open up things. 4. Watch out for the phrase "That's right". Human beings like to be understood and positively affirmed. Once that happens, it is possible to get a positive breakthrough. 5. Importance of asking callibrative questions by using words such as "What/ When/ How/ Who". As the author says, this a way of saying no, without saying no and giving the other person the illusion of control. 6. Importance of the parties feeling that they have been accorded "Fair Treatment" 7. Anchoring proposals to get the desired outcome. At the end, the author emphasises the importance of self control and emotional regulation and using the same tools that are needed in any relationship of understanding the other party, building trust and rapport, making the other party feel our empathy and then getting them to do things that we want them to do. The real life examples make this a fun and engaging book to read. It is well written and easy to read. I give it my highest recommendation. 3. ## Features - Reading books is a kind of enjoyment - In an easy language - This product will be an excellent pick for you ## Technical Specifications | Specification | Value | |---------------|-------| | Best Sellers Rank | #359 in Books ( See Top 100 in Books ) #4 in Communication & Social Skills (Books) #16 in Analysis & Strategy #47 in Personal Transformation | | Customer Reviews | 4.6 out of 5 stars 48,244 Reviews | ## Images ![Never Split the Difference: Negotiating as if Your Life Depended on It - Image 1](https://m.media-amazon.com/images/I/714oS6pL92L.jpg) ## Customer Reviews ### ⭐⭐⭐⭐⭐ Helpful in real life *by D***E on 13 November 2025* Its wonderful experience of reading this book, the way of providing details through simplicity and story telling is so good. I also tried the tips in my real life and it worked. Starting is good and somewhere between if you feel bore, don't stop just continue reading and you will find many interesting insights. ### ⭐⭐⭐⭐⭐ Negotiation is about co-axing not over coming, it is about co-opting and not defeating *by U***N on 24 March 2019* "Never Split the difference" is an outstanding book on how to negotiate, written by Mr. Chriss Voss an ex-FBI agent. having read a few books on negotiation, this is quite clearly the best. Mr. Voss is well qualified to write such a book given that he has negotiated over release of hostages in a number of parts of the world and on the other side his involvement with academic institutions such as Harvard. Fundamental message of Mr. Voss is that human beings are emotional and irrational. Decision making is at the end of the say an emotional decision. The historical theories on negotiations are built on human beings rational and both the sides developing "win win" solutions. However, in a hostage crisis, it may not be possible to have a win win outcome. And therefore the title of the book -- never split the difference. Mr. Voss's negotiation approach is roughly as follows: 1. Listen to the other party carefully. Mr. Voss believes that people wish to be understood and accepted and listening is the best way to do that. 2. Second thing that he emphasises is to spot the emotion in the other party, summarise/ paraphrase what the other person is saying. Summarising may not be by accepting what the other person is saying but by "labelling it". This way the counter party feels safe, understood and develops trust. This makes the other person more open to ideas. 3. People like autonomy and control. Allowing them to say no is often a great way to understand their reservations and also gives them the feeling that they are in control. Understanding their resistance can open up things. 4. Watch out for the phrase "That's right". Human beings like to be understood and positively affirmed. Once that happens, it is possible to get a positive breakthrough. 5. Importance of asking callibrative questions by using words such as "What/ When/ How/ Who". As the author says, this a way of saying no, without saying no and giving the other person the illusion of control. 6. Importance of the parties feeling that they have been accorded "Fair Treatment" 7. Anchoring proposals to get the desired outcome. At the end, the author emphasises the importance of self control and emotional regulation and using the same tools that are needed in any relationship of understanding the other party, building trust and rapport, making the other party feel our empathy and then getting them to do things that we want them to do. The real life examples make this a fun and engaging book to read. It is well written and easy to read. I give it my highest recommendation. 3. ### ⭐⭐⭐⭐ Good learning on Negotiation skills *by A***R on 1 November 2025* Book review: Good book on improving your negotiation skills. Remember one thing: you can be tactical with persons who you meet once or twice in life ( Example: sales in tourist places) as here requirement is short term benefit. Don't apply same tactics/smartness with family or colleague or your regular customers, you will loose trust. Here you need work on building trust/relation. Feedback to publisher: Try to keep font size little bigger so that reading is comfortable. ## Frequently Bought Together - Never Split the Difference: Negotiating as if Your Life Depended on It - Atomic Habits: The life-changing million-copy #1 bestseller - The Courage To Be Disliked: A single book can change your life (Courage To series) (Cover may vary) --- ## Why Shop on Desertcart? - 🛒 **Trusted by 1.3+ Million Shoppers** — Serving international shoppers since 2016 - 🌍 **Shop Globally** — Access 737+ million products across 21 categories - 💰 **No Hidden Fees** — All customs, duties, and taxes included in the price - 🔄 **15-Day Free Returns** — Hassle-free returns (30 days for PRO members) - 🔒 **Secure Payments** — Trusted payment options with buyer protection - ⭐ **TrustPilot Rated 4.5/5** — Based on 8,000+ happy customer reviews **Shop now:** [https://www.desertcart.hk/products/64733678-never-split-the-difference-negotiating-as-if-your-life-depended](https://www.desertcart.hk/products/64733678-never-split-the-difference-negotiating-as-if-your-life-depended) --- *Product available on Desertcart Hong Kong* *Store origin: HK* *Last updated: 2026-05-15*