Upgraded RFID Automatic Cat Feeder, 5G Wi-Fi Automatic Pet Feeder, 3L Auto Cat Feeder App Control with Light Collar Tag, Tag Activated One Automatic Cat Food Dispenser 1-10 Meals Control

Broke down in three months

Same complaints as the other reviews mentioned - rotor gets stuck, error notifications pop up from day 1 and no help received from the support team.

The device works well for the most part and fulfills it's use as an auto feeder plus rfid tagger so only one of my cats can eat from it.However there seems to be a touch sensitivity and button placement issue, whereby once I unlock the touch buttons (they are by default locked) there are ghost inputs. The worst part is the lid open button is right next to the reset button, so when I tried to manually open the lid, the ghost input instead kept resetting the device causing me to redo the whole setup a few times.Also for a device that cost that much perhaps it would not be too much to ask that a camera come equipped so we can see which pet is using the feeder rather than rely on the rfid tracker which can be wildly inaccurate at times; I have seen a few instances where my cat was eating from it but the app says it has not used the feeder.

Yo lo compré porque tengo dos gatos con necesidades alimenticias diferentes. Mis gatos tardaron como 2 días en acostumbrarse a su nuevo comedero. En general, el aparato es muy práctico, lo llenas y te olvidas de él. Te avisa cuando le faltan croquetas. Cada 15 días debes cambiarle en el tanque de croquetas un gel en bolitas (que venden aquí mismo en Amazon) para evitar que la humedad produzca hongo en el alimento. El armado del aparato es sencillo. La compuerta no se abre muy rápido, por lo que no asusta al gato. Lo que sí ocurre a veces, es que no es infalible, si uno de los gatos está sentado muy cerca (pero muy cerca) del sensor, la compuerta, y si no está comiendo, puede que venga otro a aprovechar. Puedes monitorear las veces que van a comer los gatos (solo cuántas veces, no se puede monitorear cuánto comió). Lo que sí puedes programar es cuánta comida sale y en qué horarios. Es un producto de muy buena calidad.

Tiene una falla y comienza a hablar solo sin parar, no lo recomiendo nada. Me la vivo conectándolo y desconectándolo

I would give this product a million stars if I could. Truly the best product I’ve ever gotten for our two kitties. This automatic feeder has been an absolute life changer for me. Before, I really was struggling to keep up with our cat’s feeding habits. One of our cats, Colby, is constantly grazing. Usually never eating more than a few bites at a time. So feeding him twice a day just wasn’t cutting it for his nutritional needs. However, our other cat, Kahlan, has some medical issues that have caused her to gain weight. She has to be on a special prescription diet and her food needs to be portioned. You can see my dilemma. Prior to this purchase I was feeding our cats 4 times a day!! And on top of the sheer quantity of times they had to be fed I also had to monitor each feeding to ensure Kahlan wasn’t getting into Colby’s food.Fast forward to March, 2025. My husband and I are going on vacation in 1 month and trying to figure out how in the world we are going to keep the cats on their now well established routines. Of course, we can’t expect someone else to come into our house four times a day AND supervise each meal multiple times over the course of a week. Then I remembered this recommendation from a friend. I had put off purchasing this in the beginning simply for the expense, knowing we would have to get two machines. Let me tell you, it was worth every penny. We have both machines set up so the cats get 1/12 cup of dry food 3 times a day (7am, 3pm, and 10pm) the food automatically dispenses at these times each day and you can use the app to easily change how much food you want dispensed and at what times. I watched the instructional video and had no issues with set-up.That being said, our cats have always been comfortable wearing collars. The collars are an important piece to this process working smoothly because the machine is set up to recognize the collar of the cat it is paired to. This function along with the plastic side guards ensure that the cats cannot get into each other’s food, not for lack of trying!! So if your cats are not used to wearing collars or will not wear them, this product won’t work as intended. The collars are also not made of the most durable material. However, you can easily take the “chip” off their collar and place it on a new collar and it will still work as intended.Another note, if you are getting these before going on vacation like we did, I highly recommend getting the product about a month or so in advance. Colby took to the machine instantly. However, Kahlan would not eat from hers for a while and it took a number of days with us feeding her next to the machine for her to get comfortable with it. If you find your cat having issues with it, I would recommend giving it a week or two to allow them to adjust before returning the product. Though she took longer with warming up, she now happily uses her machine and races to her feeder as soon as she hears the sound of her food dispensing.We had only one glitch when we were on vacation where the food in one of the feeders got stuck and wouldn’t dispense. However, the app notifies you instantly telling you exactly what the problem is. We called a relative to fix the problem and the app will also remove the error code once the problem is properly resolved. We also bought a pet cam to set up next to the feeders so we could monitor the cats as they were eating and check up on them each day.This product truly gave me my life back. I cannot speak more highly of these feeders. If you are doing what I was and hand feeding and supervising your cats multiple times a day, please try this. If it doesn’t work in 3-4 weeks you can always return the product. BUT if it does work, you will get your time back and significantly reduce your stress and frustration over your cats health and weight. These feeders completely eliminate the problem of overeating. Please also note that with the exception of the one technical difficulty, we have not had a single issue with the feeders prior or since. We have continued to use them daily even upon returning from our vacation as a replacement to hand feeding the cats.

This gets a 4 star from me because when it works, it really works great. But there are definitely times it needs fixing.I have 2 cats. One is an all day snacker. A bite here and there. The other, scarfs it all down as fast as possible and then went for her brother's food. We bought this for him because he could still snack all day, but she wouldn't be able to access it (though she's tried hard! She figured out how it worked almost instantly and he took a few days...lol!) Anyway, it works great at only letting him get at the food. The food reservoir for the main part, is quite large and holds a ton of dry food. The tray where he eats from holds about 2 cups of food which is more than enough for my cat's needs.Now for the cons: Even though it is designed for cats and cat food, the food is a little lighter weight and doesn't always fully dispense into the food tray, instead gets stuck between the rotors and the opening into the food tray. This ends up sending an error message to my phone to be cleared. It's easy to fix, but you do have to be home to clear the chute. Secondly, the rotors will get jammed by a piece of food getting stuck in them. It's happened 3 times in about 6 months. So not even monthly, but it is annoying because you have to completely remove all the food and fiddle around until it's unjammed. Not sure if this is something that can be prevented as most cat food seems to be the same size. Anything bigger, and I don't think my cat would eat it.Finally, my last con is the quality of the attachment of the key fob to the collar. I used the round metal ring that came with it to attach the fob to his collar. It lasted about a month before the metal snagged the carpet and ripped off the collar, allowing the fob to come unattached. I still haven't found the original fob, but I did find the metal loop still in the carpet. I would definitely not use the ring it came with and replace it with a much sturdier one (I found an old key chain one). You can buy replacement fobs and the syncing it and removing the old one from the app was not difficult.Pros: Everything was easy to put together and figure out, both the machine and the app. The feeder works as described and it's allowed my cat access to his food but no one else. It's also nice when we're out of town, as it's one less thing for my cat sitter to have to do/remember. It holds plenty of food and warns you when the feeder is getting low via your phone.If it didn't jam so often, it'd have been a full 5 stars from me and I still would recommend using it even with those issues!