ASUSTUF A16 Gaming Laptop with Lifetime MS Office Pro, AMD Ryzen 7 7735 HS (Up to 4.75 GHz), Radeon RX7700S, 16" FHD 165 Hz, 32 GB DDR5, 1 TB SSD, RGB Backlit KB, Wi-Fi 6, Win 11 Pro, w/Accessories

Well, the laptop overall is awesome!! For more details just go to the Asus page or Youtube.Now, for the hard part. I am currently living in Mexico and this model won't be available here and that is why I decided to get this laptop from a third party seller (more $) trough Amazon (+ import fees $ + shipping cost $). I know there are probably cheaper ways to get this but I decided to go with Amazon convinced they will handle all the paperwork and the import process.Unfortunately I was wrong. For my particular case, Mexican government has a set of rules called NOMs (Mexican Official Norms), and those apply for any foreign product with a cost higher than &1,000.00 USD. There are several NOMs a product has to comply with and getting the certificates is a rather long process that involves sending the product to a specialized lab for testing and a really long time waiting on the federal agencies for any response. The NOMs are in place to ensure a foreign product can be used with out harm within Mexican territory.While I was researching all these "fun" rules and their applications, I got to realize that they are aimed to the big importing companies. The ones that get a foreign product to be sold in Mexico, and in my case I am just a final customer looking to buy an awesome laptop.In my opinion, getting this certificates is the job of the ones like Amazon or the third party seller I got the laptop from: Michael Electronics; since they are selling and importing this product to a foreign country.I went trough a rather worrisome process where my laptop got hold on customs office for over 10 days. During this time I was in constant communication with Amazon and Michael Electronics and although they were super polite, they were NOT helpful.In order to get my laptop released I had to obtain an especial letter from Mexican government to exempt 2 (of many) NOMs. Surprisingly, Mexican federal agencies where extremely helpful and they got me the letter in 5 business days. I then submitted the letter to the customs officials and finally got my laptop.In summary:I don't believe this laptop should be sold by Amazon without the required documentation, the risk of the product getting stalled in customs offices is very high and there is no warranty that Amazon will issue a full refund (according to the representatives I spoke with). I could complain about the NOMs but foreign country laws are way out of our control and then again this is WHY we use big selling companies like Amazon. I believe Michael Electronics shares responsibility too but I also believe this is WHY they choose to sell their products trough Amazon. According to Mexican government agencies Amazon has A LOT of issues related to Mexican NOMs so to them: PLEASE, it is not a new topic and I am NOT the only one.For everyone looking to import this awesome laptop from America beware of what happened to me.Best regards!

You get a ryzen 9, an rtx 2060 and a 1080p 120hz display, this is one of the combinations with the best performance per dollar. Out of the box, the PC worked perfectly for me without much tweaking, only problem I had was that it came with windows 10 home rather than pro, which for my case, needed an upgrade; hope it's possible to ship pro versions in future. For the power it packs, this pc is thinner than most, definitely not MacBook pro thin but not much thicker than it, which is a definite plus; it's also a lot lighter than my MacBook with markedly better performance - that ryzen chip trades punches with the i9 in the Mac and gpu performance isn't even a question - for meI also like the fact that the pc comes with minimum bloatware, I didnt have to Uninstall anything at the very beginning, it's a clean, well designed and properly executed piece of hardware, gold stars to AsusI love this PC but I objectively have two issues with it:1. The success rate of the fingerprint scanning-caching function is abominable - 6/10 times I genuinely have to enter my pin and 9/10 times I have to rescan my finger, usually a different finger to get through windows hello. I really hope that Asus has a fix coming in soon, if it's a software related issue2. The backlight for the keyboard is uneven and if you're in a well lit room, then it's easier to see the keys with the backlight off. In my case, I use it late at night when I really need the backlight but otherwise by default it's offFor price to performance, it's a buy, right now prices are going down due to the upcoming 5000 series cpu and 30 series gpu models, if you'd want to wait for those, absolutely - from the looks of it, Asus has made a great pc even better in 2021, but nothing would beat the price for last year's model.

El producto llego casi como esperaba, Mi novia me pidió esta laptop llego en fecha y le entregue. Para nuestra sorpresa se veía como nuevo y venia en el empaque original coinsidian todos los numeros de serie todo perfecto hasta que tratamos de ensenderla, creímos que no tenía batería y la enchufamos la dejamos unos minutos suficientes como para que enciendara pero la laptop seguía sin encender la desconectamos y la luz de batería quedaba encendido y empezaba a calentarse y no encendía el equipo lastimosamente no podíamos apagarla ni cortar la corriente porque no respondia tampoco al botón de encendido, en fin lo llevamos a un técnico lo más rápido posible y tuvo que desmontar el equipo y vio que la batería estaba mal conectada, el conector estaba mal puesto lo conecto bien y luego funciono perfecto. Lastimosamente por cuestiones de tiempos entre devolverlo o reparalo decidimos repararlo teniendo un costo extra pero desde la reparación va perfecto.Sugerencias: que los vendedores de 3ros realmente revisen y hagan un chequeo del equipo para evitar pasar malos ratos y quitarnos tiempo y dinero extra por falta de sus chequeo