Managing Crises: Responses to Large-Scale Emergencies

I don't know that I've ever written a review for a textbook before, but this is an absolutely enthralling book! So many case studies and crucial interviews within each one, that it really is a must-have for EDM courses. 10/10; I hope they update it again with new cases like the Covid-19 pandemic and Jan 6 crowd control failure at the Capitol Building in DC.

I study crisis communication, so when I took a class outside of my department I was delighted to discover this as one of the required texts. I would never have learned about the intricacies of the LA Riots, or even probably ever heard of the Baltimore Tunnel fire (did you know about the tunnel fire in Baltimore in 2001? I never heard of it before reading in this book!)The case that is most striking to me is probably the 9/11 Pentagon case. Every case study I've read on 9/11 focuses on the WTC (understandably), but this one looks at the Pentagon. The case is compelling and stands out as an exemplar of excellent practice in a tough situation.I recommend this book to anyone who studies crises, or who simply wants good accounts of best- and worst-practices.

I read a bunch of the chapters in this book as part of a crisis management class I was taking. It was interesting to read. I'd recommend it if you study emergencies.

This book is very timely for those living in the post Covid-19 world and wonder how to deal with the next major crisis that might hit the planet.

Super interesting book full of case studies on various crises and disasters. Rented it for a class, but actually really enjoyed just reading the book!

It's ok. Needed this for college. A little dated and costly..

Everything great. Came fast and great condition. Great price.

It was a great resource for the program, provided great literature for managing crisis related to public health.